Nissan 370Z Forum

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-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   *Voluntary Service Campaign ** Steering Lock Fix** (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/67969-voluntary-service-campaign-steering-lock-fix.html)

Roadster4Us 03-30-2013 03:00 PM

Quote:

Originally Posted by SouthArk370Z (Post 2233335)
As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.

I have a 2010 with Rev C with a manufacture date of 6/10 and it does not fall under this service campaign. A friend with a 3/10 manufacture date and a Rev C did fall under the campaign.

Just an FYI...

ayrton88 03-30-2013 04:48 PM

Mine is also a 6/10 build with a Rev C and not part of the recall. At least I think mine says C...the letters are so small and my close vision sucks. I'm not even sure which line to look at but I think one ends with a C.

forza370z 03-30-2013 11:53 PM

Quote:

Originally Posted by ayrton88 (Post 2242077)
Mine is also a 6/10 build with a Rev C and not part of the recall. At least I think mine says C...the letters are so small and my close vision sucks. I'm not even sure which line to look at but I think one ends with a C.

Maybe use your phone take a close picture and use the zoom function so you can read it?:tup:

tiger123 03-31-2013 12:21 PM

Quote:

Originally Posted by forza370z (Post 2242589)
Maybe use your phone take a close picture and use the zoom function so you can read it?:tup:

I got my 16 year old son with much better eyes than mine to go under and locate/read the SLU version number. Just sayin.:tiphat:

Adam426 04-02-2013 07:46 AM

Steering Lock Replaced
 
2009 Z with an original Rev B. Replaced under recall with a Rev E yesterday. Let's hope it holds up and it definately sounds different as others have mentioned

SouthArk370Z 04-03-2013 12:01 PM

Dealer installed a Rev D (dated Dec 11 or Nov 12, 2012) last week and I pulled the fuse a few minutes ago. It was kinda nice hearing the whirr for a few days. :)

xxAGAVExx 04-08-2013 06:23 PM

Finally got my refund from Nissan today for my slu.

grover 04-09-2013 04:59 PM

Quote:

Originally Posted by xxAGAVExx (Post 2256897)
Finally got my refund from Nissan today for my slu.

When did you put in for it? They keep instructing me to go to the NissanAssist.com site and fill out the reimbursement form. Unfortunately for me the SLU for the Z has not been posted (they just posted it for the Altimas and Maximas).

:shakes head:

xxAGAVExx 04-10-2013 07:34 AM

I called Nissan North America. I already had a case number since I had been complaining since it first went bad. I called them about 4 weeks ago when I first heard about the recall. They told me to fax my receipt and registration. I did that the next day, and they said my check would go out the following week. Well I never got it so i called, they said I needed to take it to a dealership since I didn't get it replaced at a dealership. I told them to look at the FN receipt, it says Nissan, so she said she had to call the dealership. Ends up the part they replaced it with just a month ago isn't the latest and greatest version, so I took it back to the dealership the next day to get the newest slu. After that I got my check 2 weeks later.

mults 04-11-2013 11:48 AM

I dropped mine off at the local dealer last night with recall notice in hand. Was supposed to pick it up tonight after work with the new ESCL installed. Just received a call from said dealer and was told that Nissan did not want them to replace it because this is not the dealer where the car was purchased from. WTF??? I said that it does not matter where the car was purchased, you are an authorized Nissan dealer, replace the recalled part. The service guy totally agreed with me, and oh, besides, they had NO parts in stock. Another WTF??? I thought that this was the reason to SCHEDULE an appointment so they would have a replacement part available.

So, I get to take the car back home until the issue is resolved. This is my first experience with Nissan Service, and I am less than impressed. Hopefully, we can get this taken care of soon.

Sorry, I just needed to vent.

370Z JT 04-11-2013 01:23 PM

Just came back from dealer. Was in and out in 30 minutes. Checked out the sticker and it reads 48700 JF00D B1 01.

Not sure why the date on sticker was 05-03-13 though.

SouthArk370Z 04-11-2013 01:40 PM

Quote:

Originally Posted by 370Z JT (Post 2262120)
Just came back from dealer. Was in and out in 30 minutes. Checked out the sticker and it reads 48700 JF00D B1 01.

Not sure why the date on sticker was 05-03-13 though.

Going on the assumption that Nissan doesn't have a time machine, the date must be in DD-MM-YY form.

theDreamer 04-11-2013 01:42 PM

Quote:

Originally Posted by SouthArk370Z (Post 2262177)
Going on the assumption that Nissan doesn't have a time machine, the date must be in DD-MM-YY form.

Correct, the rest of the world operates that way, the US is MM-DD-YY.
Mults, sounds like the dealership is just being retarded. Found out they were out of stock so made up some excuse, if you have any other options go to that dealership.

mults 04-11-2013 02:45 PM

Well, I just got a call from the dealer and they found a local dealer with the part in stock for another customer's recalled Z. So, all is well with the world. It sucks for the other car, but it's OK with me :happydance:.

Now, let's see how many additional miles are on the car from the time I dropped it off yesterday.

karotZ 04-16-2013 10:10 AM

Just got the notice from the mail. For a 2010 w/ 41k, ESCL still functions and has never failed me yet (knock on wood). I'll head to the dealer in a moment.

BeemaaZ 04-16-2013 10:40 AM

Quote:

Originally Posted by karotZ (Post 2269210)
Just got the notice from the mail. For a 2010 w/ 41k, ESCL still functions and has never failed me yet (knock on wood). I'll head to the dealer in a moment.

Got mine in the mail on Saturday. Nissan dealer is across the street from my office... But I unplugged the fuse months and months ago though...

karotZ 04-16-2013 10:54 AM

Quote:

Originally Posted by BeemaaZ (Post 2269271)
Got mine in the mail on Saturday. Nissan dealer is across the street from my office... But I unplugged the fuse months and months ago though...

I wanted to pull the fuse too, but just not having a lock bugs me.

karotZ 04-16-2013 01:50 PM

i'm at the mossy nissan SD dealership to have it replaced.

Wabbyyy 04-16-2013 02:33 PM

Yeah i had to get mine fixed. Was this a recall for all 09-10?

karotZ 04-16-2013 02:36 PM

Quote:

Originally Posted by Wabbyyy (Post 2269849)
Yeah i had to get mine fixed. Was this a recall for all 09-10?

They told me 09, 10, 11 and some 12. i know it's 09, 10 and some 11.

ballz 04-16-2013 05:15 PM

Quote:

Originally Posted by karotZ (Post 2269765)
i'm at the mossy nissan SD dealership to have it replaced.

How long did it take and which one in SD did you take it to?

karotZ 04-16-2013 06:18 PM

Quote:

Originally Posted by ballz (Post 2270149)
How long did it take and which one in SD did you take it to?

I took it to Mossy Nissan in National City. It took them 2 hours, look for Jose or Jorge on the service dept.

-edit-
I saw a gun metallic 370Z that had their ESCL replaced as well, anyone know who this is? It had a blacked out rear valence, couldn't see the rest since it's all the way inside the service depot.

zero 04-16-2013 06:24 PM

The ESCL fuse is put back and the new ESCL is getting replaced tomorrow.

rudi 04-16-2013 07:41 PM

Isn't it strange how the 370Z's in Australia are immune to this problem. So the local Nissan dealer informs me.:rolleyes:

XPNSD IT 04-17-2013 12:38 PM

I just got the notice in the mail. About time they do something about it!

But about 4 months ago this went out on me, at a gas station in the rain...crappy situation. And they had the car for 2 weeks, as the part was back-ordered, didn't even wash it, but luckily it was covered under warranty.

+1 they finally do something about it, especially if it hasn't happend to you yet and you dont have warranty.

zero 04-17-2013 05:00 PM

I took my z to Connell Nissan and half hour later, it's all done. The new ESCL is quieter when is activated/deactivated. I'll probably pull the fuse again this weekend.

macaddict111 04-20-2013 09:34 PM

I'm one of those guys who cut my brown wire. I'm going in to have it replaced next week. Do you think I should just leave it cut and they'll fix it? Should I fix it myself before I bring it in?

I doubt they're going to refuse to fix it because of the cut wire, especially because that harness isn't part of the service campaign and is out of warrantee anyway... I'm just worried that in the instructions for the recall, it will say something like "Verify operation by winding sound when ignition turned on" or something and they guy won't know what to do. haha

Speedy 04-20-2013 10:38 PM

Glad to see Nissan step up on this one. Got my notice in the mail last week. I'll get my 09 Z fixed asap.

bmarcinczyk14 04-21-2013 01:06 PM

Quote:

Originally Posted by macaddict111 (Post 2276878)
I'm one of those guys who cut my brown wire. I'm going in to have it replaced next week. Do you think I should just leave it cut and they'll fix it? Should I fix it myself before I bring it in?

I doubt they're going to refuse to fix it because of the cut wire, especially because that harness isn't part of the service campaign and is out of warrantee anyway... I'm just worried that in the instructions for the recall, it will say something like "Verify operation by winding sound when ignition turned on" or something and they guy won't know what to do. haha

Why are you doing anything if you cut the wire? Why not just leave it as is and be worry free, that's what I'm doing.

ZCarMan 04-23-2013 07:55 PM

Quote:

Originally Posted by ZCarMan (Post 2230635)
I ordered online a Rev D to replace my Rev A version steering lock back in March of 2012. I had it installed at my local Nissan dealership before I actually suffered a failure. No problems with it since. I have sent off a request (including scans of my receipts) to Nissan North America asking for a full refund of the cost of the steering lock and the labor charged by the Nissan Service department to install it. I'll update when I get a response of whether or not I am successful.

UPDATE: After receiving no response from my email to Nissan North America, I then received the service campaign notice in the mail. I promptly contacted Nissan North America and explained to them that I had already replaced my steering wheel lock unit before it crapped out on me. I explained that I had retained all my receipts for the steering wheel lock and the cost to have the Nissan service department near me remove the old lock and put the new one in and requested they reimburse my expense.

Nissan North America made me take my Z back to the Nissan Service department to verify the correct steering wheel lock was installed. Then the warranty rep at the Nissan Dealership submitted my claim into the system and I provided copies of all my receipts.

Today I received a check from Nissan North America for both the cost of the steering wheel lock that I purchased myself and for the cost of installation that was charged by my local Nissan Service department.

Speedy 04-23-2013 09:06 PM

^^ That's pretty cool right there. Makes me feel pretty good about owning this car.

Dizzy 05-06-2013 12:26 PM

So I'm curious. So many comments about Rev C and even Rev D being prone to failure, but from all the searching I did, I can only find actual member failures with Rev A&B. So why does everyone seem to believe Rev D (or C) is prone to failure when all the reports of lock up seem to be A or B.

I've got a 2nd Gen Rev C, so I'm curious.

SouthArk370Z 05-06-2013 03:13 PM

Quote:

Originally Posted by Dizzy (Post 2302746)
So I'm curious. So many comments about Rev C and even Rev D being prone to failure, but from all the searching I did, I can only find actual member failures with Rev A&B. So why does everyone seem to believe Rev D (or C) is prone to failure when all the reports of lock up seem to be A or B.

I've got a 2nd Gen Rev C, so I'm curious.

There have been several reports of Rev C's failing. See the link in my sig for a list of all the ESCL/SLU-related posts I could find as of December of last year. There is also an list of failure reports I found, showing the revision where known.

My skepticism of the reliability of Rev D is based on the history of revs A-C. Maybe Nissan finally got it right but it appears to me to be a bad design. I think Nissan did the right thing when they deleted the ESCL from the Z.

forza370z 05-06-2013 07:01 PM

Quote:

Originally Posted by Dizzy (Post 2302746)
So I'm curious. So many comments about Rev C and even Rev D being prone to failure, but from all the searching I did, I can only find actual member failures with Rev A&B. So why does everyone seem to believe Rev D (or C) is prone to failure when all the reports of lock up seem to be A or B.

I've got a 2nd Gen Rev C, so I'm curious.

I also see people reported fail on Rev D.

Riptide67 07-29-2013 02:55 PM

I just purchased an 09 sport MT with 30k miles on the 2nd of July. This issue started a week after owning the car. I called a dealership today and they seemed rather helpful. They told me that they would have to test the car to make sure the ESCL is the problem.

I have an appointment tomorrow and I shall post my results upon completion.

Hopefully I will no longer have to push the damn start button 20-30 times to get this kitten to purr.

Cmike2780 07-29-2013 04:03 PM

Quote:

Originally Posted by Riptide67 (Post 2423685)
I just purchased an 09 sport MT with 30k miles on the 2nd of July. This issue started a week after owning the car. I called a dealership today and they seemed rather helpful. They told me that they would have to test the car to make sure the ESCL is the problem.

I have an appointment tomorrow and I shall post my results upon completion.

Hopefully I will no longer have to push the damn start button 20-30 times to get this kitten to purr.

Pushing the starter button 20-30 times does nothing with a broken steering lock. They shouldn't have to test anything. It's a recall. They replace it regardless and you shouldn't have to pay a dime. All they need to do is check the Rev model.

Tribalpinoy91 07-29-2013 04:07 PM

If my z is not in warranty does this cost anything to get fixed?

JARblue 07-29-2013 04:14 PM

If you're covered under the recall (check your VIN), then it should not cost you anything but your time regardless of your warranty status.

Cmike2780 07-29-2013 04:17 PM

Quote:

Originally Posted by Tribalpinoy91 (Post 2423791)
If my z is not in warranty does this cost anything to get fixed?

It shouldn't cost you anything. My dealer sent a letter, but I did buy it new from them so they have a record and my address. If you're the second owner, you may not have gotten it. Just call the dealership and tell them the service campaign number.

equalme 11-30-2013 06:03 PM

NissanUSA said my VIN needs the recall done. I took it into my nearest Nissan dealer and the service advisor said they will need the car for a full day and I'd have to pay $35 for a loaner car...


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