Another Roadster top issue :(

ej257gd · 08-02-2011, 10:48 AM

Well. I had my 370z roadster for about a month now. (whole 2000 miles on it)

Now it is back at the dealership due to top issue.

Stitching on the conv top has poped and ripped

The conv top is hitting the conv top compartment when it is folding away.

AND there is sometime of rip near the stitching that is ripping.

This is second time car has been in the dealership for the top hitting and supposedly they fixed it but just came back.

Anyone had or have the same issue?

Thank you

Roadster4Us · 08-02-2011, 11:50 AM

Where exactly is it hitting? Do you have any pics?

Kirkster · 08-02-2011, 01:06 PM

You are definitely the first person that I have heard that is having problems with the top coming apart at the seams.

A lot of us have slight discoloration behind the doors where the top folds. I had this occurring but it has not gotten worse in the last 9 months.

I have had the top hit the compartment cover once or twice in the last year but have not been able to replicate it for anyone let alone the dealership.

Nissan USSA should make this right. If the dealership is not cutting it for you I would call Nissan USSA.

ej257gd · 08-02-2011, 06:28 PM

I can replicate the compartment cover hitting the conv top every time.

I was just told. They are going to replace the top and while they are doing that, they are going to see why it is hitting.

Wish me luck...

BeachZTT · 08-02-2011, 08:06 PM

Best of luck for sure. Hope they get it sorted out for you soon!

Articwing · 08-09-2011, 10:44 AM

I just got my roadster 2 days ago, have the same problem, have to take it back to the dealership

ej257gd · 08-09-2011, 01:10 PM

I droped my car at the Irvine nissan. They are going to replace the top part due to torn stiching and going to make adjustment so, they can fix the hitting issue.

Service advisor told me it will take only 1 day. (since they are not paying for my rental, which I think is little bit weird since car has 3000 miles on it and I bought it from that dealership. Plus this is third time I brought the car in for the same issue)

Also, on top of all the other issues, my alignment was horribly off in the front from the factory and my front tires out side is toast evenly on left and right side. (I told them about possible alignment issue before but they ignored it and now it is gonna cost me 400 to 600 for new front tires)

Well, I don't really know if Nissan Corp is that horrible in service or Irvine Nissan and Service Manager. Just gotta wait and see. Hope they do right but who knows...

If they don't fix my issue this time around, I qualify for CA lemon law thingy and will be hiring a lawyer to lemon the car. (But I hope it doesn't come to that.)

Keep you updated.

ej257gd · 08-10-2011, 10:33 AM

Here is a update.

So they will have my car until thursday now. (Originaly suppose to be 1 day)
I guess Regional mgr and Lead tech felt, it would be better if upholstery shop installs the new top (Crossing my fingers on that one)

And I guess my front alignment was off from factory. Now my front tires are toast and my service writer is trying to get replacement tire from Nissan.

```

I usually have back luck with every new car I purchased but this one might top the take.

Roadster4Us · 08-10-2011, 11:35 AM

Depends on how you look at it. Sounds like you have a decent dealer that is working to fix the issues. That's always a good thing.

gr8-wrx · 08-10-2011, 02:15 PM

Quote:

Originally Posted by Roadster4Us

Depends on how you look at it. Sounds like you have a decent dealer that is working to fix the issues. That's always a good thing.

Agreed. Also, I'm sure you're already doing this, but make sure you keep all documentation when bringing your car in. Just in case you need to escalate to corporate...

BeachZTT · 08-10-2011, 08:39 PM

Hope everything works out. I personally think you are better off with an experienced upholstry shop working on the top than the techs at the dealership that have never touched a top frame/mechanism. The "craftsman" that did my friends Packard Roadster top was an absolute magician!

Friend of mine pre ordered a 350Z before they released. He had issues with the front alignment from the factory and the dealership here replaced both his front tires if I remember correctly. No reason for a car with under 3k on it to ruin a tire.

Best of luck!

IDZRVIT · 08-11-2011, 07:51 AM

Quote:

Originally Posted by ej257gd

So they will have my car until thursday now. (Originaly suppose to be 1 day) I guess Regional mgr and Lead tech felt, it would be better if upholstery shop installs the new top (Crossing my fingers on that one)

Up here in my neck of the woods the dealer replaced the top. The service manager told me Nissan allows 7 hours for top replacement and is done in-house because Nissan does not contract out their warranty work. True or not, his tech did a good job on the replacement.

BeachZTT · 08-11-2011, 10:02 AM

Well, that is certainly good to hear!

I think I would trust my tech if he thought he could do it... but I have known him for about 11 years. He has a 1961 Datsun pickup that belongs in a museum. I will attach a shot this evening.

ej257gd · 08-11-2011, 10:31 AM

I should hear something today from the dealership.....

I hope they do a good job. I really hope Nissan replaces the front tires...

I'll keep everyone updated and takes some pictures of the after work done.

ej257gd · 08-11-2011, 05:05 PM

New Update 08-11-11

The car will not be ready until tomorrow now...
I guess the car upholster shop is having difficulty and asking for more time...
I have a feeling I am gonna be stuck with my rental car until next week at this point.
(Time for me to start calling around for a lemon law attorney)

I know our Nissan Warranty does not have a ded but with the rental car fees racking up. It sure feels like a ded is applied when I bring the car in for warranty work.

Plus.

I need to drop by again next Thursday for the alignment issue. I guess Nissan Regional person would like to see it the alignment being off in person..
With how worn out tires are in the front, not sure I will even last until next Thursday.

Issues Issues Issues..

08-02-2011, 10:48 AM	#1 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	Another Roadster top issue :( Well. I had my 370z roadster for about a month now. (whole 2000 miles on it) Now it is back at the dealership due to top issue. Stitching on the conv top has poped and ripped The conv top is hitting the conv top compartment when it is folding away. AND there is sometime of rip near the stitching that is ripping. This is second time car has been in the dealership for the top hitting and supposedly they fixed it but just came back. Anyone had or have the same issue? Thank you Last edited by ej257gd; 08-02-2011 at 10:52 AM.

08-02-2011, 11:50 AM	#2 (permalink)
Roadster4Us A True Z Fanatic Join Date: May 2011 Location: Stafford, VA Posts: 1,328 Drives: 2013 ZL1 Rep Power: 16	Where exactly is it hitting? Do you have any pics? __________________ Greg 2013 Camaro ZL1

08-02-2011, 01:06 PM	#3 (permalink)
Kirkster A True Z Fanatic Join Date: Dec 2008 Location: Peoples Republic of MD Posts: 1,792 Drives: Roadster of DOOM Rep Power: 19	You are definitely the first person that I have heard that is having problems with the top coming apart at the seams. A lot of us have slight discoloration behind the doors where the top folds. I had this occurring but it has not gotten worse in the last 9 months. I have had the top hit the compartment cover once or twice in the last year but have not been able to replicate it for anyone let alone the dealership. Nissan USSA should make this right. If the dealership is not cutting it for you I would call Nissan USSA. __________________ Powertrain Warranty voided on 5/14/2011 Mod List:GTM Supercharger,SmartTop module, Oil Cooler, GT-R Start button, Nismo Exhaust, BC Racing ER Coilovers, Backup Camara For eastwest:

08-02-2011, 08:06 PM	#5 (permalink)
BeachZTT Track Member Join Date: Jul 2009 Location: Colorado Posts: 746 Drives: '10 BC ZR T/S/Nav Rep Power: 17	Best of luck for sure. Hope they get it sorted out for you soon! __________________ '10 ZR Black Cherry Sport/Touring/Nav, Swift Springs, Stillen G3s, 15mm-F 20mm-R Spacers, SPC, Spoiler Solutions Rear Wing, Stubby Antenna

08-10-2011, 11:35 AM	#9 (permalink)
Roadster4Us A True Z Fanatic Join Date: May 2011 Location: Stafford, VA Posts: 1,328 Drives: 2013 ZL1 Rep Power: 16	Depends on how you look at it. Sounds like you have a decent dealer that is working to fix the issues. That's always a good thing. __________________ Greg 2013 Camaro ZL1

08-02-2011, 06:28 PM	#4 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	I can replicate the compartment cover hitting the conv top every time. I was just told. They are going to replace the top and while they are doing that, they are going to see why it is hitting. Wish me luck...

08-09-2011, 10:44 AM	#6 (permalink)
Articwing Base Member Join Date: Jul 2011 Location: Alaska Posts: 12 Drives: 2011 370z Roadster Rep Power: 14	I just got my roadster 2 days ago, have the same problem, have to take it back to the dealership

08-09-2011, 01:10 PM	#7 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	I droped my car at the Irvine nissan. They are going to replace the top part due to torn stiching and going to make adjustment so, they can fix the hitting issue. Service advisor told me it will take only 1 day. (since they are not paying for my rental, which I think is little bit weird since car has 3000 miles on it and I bought it from that dealership. Plus this is third time I brought the car in for the same issue) Also, on top of all the other issues, my alignment was horribly off in the front from the factory and my front tires out side is toast evenly on left and right side. (I told them about possible alignment issue before but they ignored it and now it is gonna cost me 400 to 600 for new front tires) Well, I don't really know if Nissan Corp is that horrible in service or Irvine Nissan and Service Manager. Just gotta wait and see. Hope they do right but who knows... If they don't fix my issue this time around, I qualify for CA lemon law thingy and will be hiring a lawyer to lemon the car. (But I hope it doesn't come to that.) Keep you updated.

08-10-2011, 10:33 AM	#8 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	Here is a update. So they will have my car until thursday now. (Originaly suppose to be 1 day) I guess Regional mgr and Lead tech felt, it would be better if upholstery shop installs the new top (Crossing my fingers on that one) And I guess my front alignment was off from factory. Now my front tires are toast and my service writer is trying to get replacement tire from Nissan. ``` I usually have back luck with every new car I purchased but this one might top the take.

08-10-2011, 08:39 PM	#11 (permalink)
BeachZTT Track Member Join Date: Jul 2009 Location: Colorado Posts: 746 Drives: '10 BC ZR T/S/Nav Rep Power: 17	Hope everything works out. I personally think you are better off with an experienced upholstry shop working on the top than the techs at the dealership that have never touched a top frame/mechanism. The "craftsman" that did my friends Packard Roadster top was an absolute magician! Friend of mine pre ordered a 350Z before they released. He had issues with the front alignment from the factory and the dealership here replaced both his front tires if I remember correctly. No reason for a car with under 3k on it to ruin a tire. Best of luck! __________________ '10 ZR Black Cherry Sport/Touring/Nav, Swift Springs, Stillen G3s, 15mm-F 20mm-R Spacers, SPC, Spoiler Solutions Rear Wing, Stubby Antenna

08-11-2011, 10:02 AM	#13 (permalink)
BeachZTT Track Member Join Date: Jul 2009 Location: Colorado Posts: 746 Drives: '10 BC ZR T/S/Nav Rep Power: 17	Well, that is certainly good to hear! I think I would trust my tech if he thought he could do it... but I have known him for about 11 years. He has a 1961 Datsun pickup that belongs in a museum. I will attach a shot this evening. __________________ '10 ZR Black Cherry Sport/Touring/Nav, Swift Springs, Stillen G3s, 15mm-F 20mm-R Spacers, SPC, Spoiler Solutions Rear Wing, Stubby Antenna

08-11-2011, 10:31 AM	#14 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	I should hear something today from the dealership..... I hope they do a good job. I really hope Nissan replaces the front tires... I'll keep everyone updated and takes some pictures of the after work done.

08-11-2011, 05:05 PM	#15 (permalink)
ej257gd Base Member Join Date: Apr 2011 Location: oc Posts: 25 Drives: evo Rep Power: 14	New Update 08-11-11 The car will not be ready until tomorrow now... I guess the car upholster shop is having difficulty and asking for more time... I have a feeling I am gonna be stuck with my rental car until next week at this point. (Time for me to start calling around for a lemon law attorney) I know our Nissan Warranty does not have a ded but with the rental car fees racking up. It sure feels like a ded is applied when I bring the car in for warranty work. Plus. I need to drop by again next Thursday for the alignment issue. I guess Nissan Regional person would like to see it the alignment being off in person.. With how worn out tires are in the front, not sure I will even last until next Thursday. Issues Issues Issues..

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