TOP Tearing issue

Originally Posted by Z_U_later

I thought I give everyone an update on my repairs. I got a call a few weeks ago and was told that my top was in early. When I got to the dealership the service rep. told me that the Nissan rep saw my post and made sure I got a new top asap she even said he hand delivered it to the dealership. I have to give Nissan props for that. Now for the not so good news, apparently the dealership contracts the top installation to a third party, whats more concerning is that according to the service rep mine is the first 370 roadster they have ever worked on. Well when I got the car back last week I was not impressed with the work and their inexperience with the new design shows. The molding on the right side is crooked, the seem in the rear were not tucked away and was exposed, and finally the front was not pulled tight and is loose in the center front. I'll take some picks and post it tomorrow. I understand that the dealership did not have the ability to install the top but they should have had some quality control. I Pointed all this out to my service rep when I picked it up last week but she told me to take it home and drive it around for a few days and operate the top after 5 or 6 days and see if the issues would clear up. Well I put the top up and down several times but the 3 issue I mentioned are still visible. I called my service rep today and told her I was going to drop off the car tomorrow after work and have them resolve those 3 issue. Hopefully they will fix everything but this is beginning to bug me. I'll update the post when I get the car back.