Roadster Top problems - Nissan Corporate wants you to call in and open case

TJM370ZR · 08-21-2019, 08:23 PM

Vman12.......I am really sorry this is happening to you and it seems like classic Nissan Dealer behavior (based on my many terrible experiences with them before selling my Z). I highly recommend that you lawyer up as you have well documented proof that this issue existed during the warranty period and all "fixes" by Nissan have not been effective and have even made the problem worse. The second a capable warranty/lemon law attorney reaches out to them they will push for a generous settlement very quickly, trust me.

Standard Nissan Protocol with Convertible Tops

Step 1: Nissan Dealer jacks up customer's car and makes it even worse than initial problem.

Step 2: Nissan Dealer denies all responsibility for something blatantly obvious.

Step 3: Nissan Dealer says "there is nothing we can do" and directs customer to call Nissan Corporate

Step 4: Nissan Corporate says "there is nothing we can do" and directs customer back to Dealership

Step 5: See Step 3 hahahahahaha

08-21-2019, 08:23 PM	#11 (permalink)
TJM370ZR Base Member Join Date: Mar 2017 Location: Los Angeles, CA Posts: 42 Drives: 10 370 RoadsterPW M6 Rep Power: 9	Vman12.......I am really sorry this is happening to you and it seems like classic Nissan Dealer behavior (based on my many terrible experiences with them before selling my Z). I highly recommend that you lawyer up as you have well documented proof that this issue existed during the warranty period and all "fixes" by Nissan have not been effective and have even made the problem worse. The second a capable warranty/lemon law attorney reaches out to them they will push for a generous settlement very quickly, trust me. Standard Nissan Protocol with Convertible Tops Step 1: Nissan Dealer jacks up customer's car and makes it even worse than initial problem. Step 2: Nissan Dealer denies all responsibility for something blatantly obvious. Step 3: Nissan Dealer says "there is nothing we can do" and directs customer to call Nissan Corporate Step 4: Nissan Corporate says "there is nothing we can do" and directs customer back to Dealership Step 5: See Step 3 hahahahahaha vman12 likes this.

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