Dealership getting back at you for not giving a good survey at NISSAN

Zoren 370 · 05-02-2012, 06:51 PM

Quote:

Originally Posted by andre12031948

This is not me saying it, but in the car business, a person with bad credit has a name "dirt bag". So put yourself in their position. They got a dirt bag approved, & made it possible with this loan for you to clear/strenghened your credit & get a car and all they asked for was a good report card.

In my own opinion I gave them a fairly good rating but to Nissan anything below excellent is BAD. Am I to be blamed if Nissan's core value is excellence in all aspect of customer service?

And Chief that statement is barking at the wrong tree. I do not have a bad credit the only thing I do not have is enough credit history but my credit is always in good standing. Besides I have 2 other cars both less than a year old under my belt when I was financing this deal which is also part of the issue that is why I was forced to trade the other just to get the Z for the bank to approve. Bank say why do I need 3 cars for.

Surveys are designed to provide accurate feedback not to pull down one's effort but rather push someone a notch higher to level of excellence.
Yes you are right it would not kill me to give an excellent rating even if I feel they don't deserve it. But think of it am I really giving justice and truly helping the dealership as a whole or any staff in that dealership to improve the quality of their service by rating them dishonestly and deceiving the survey?

"It only takes to do nothing for evil to thrive and prosper"
" Nobody is perfect but anybody can strive for perfection to improve themselves"

andre12031948 · 05-02-2012, 07:22 PM

A salesman once told me that he gave a guy a fantastic deal on a truck, treated him like gold, and cust. hugged/kissed him when he left. After some time the salesman was informed by the manager that an unanomous cust. gave him a horrible survey. After a vin search, it turned out to be that guy. When the customer came in for service, the salesman happen to be eating a big salmon(fish) meal. As much as he liked salmon, he found a better place for that fish. He put it deep under the floor carpet of truck. Truck made many trips to service dept. The cause of the smell was never found.

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05-02-2012, 07:22 PM	#2 (permalink)
andre12031948 Banned Join Date: Feb 2011 Location: monticello new york 127 Posts: 1,095 Drives: 08 350z black 6m/t Rep Power: 0	A salesman once told me that he gave a guy a fantastic deal on a truck, treated him like gold, and cust. hugged/kissed him when he left. After some time the salesman was informed by the manager that an unanomous cust. gave him a horrible survey. After a vin search, it turned out to be that guy. When the customer came in for service, the salesman happen to be eating a big salmon(fish) meal. As much as he liked salmon, he found a better place for that fish. He put it deep under the floor carpet of truck. Truck made many trips to service dept. The cause of the smell was never found.