11-11-2014, 04:21 PM
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#18 (permalink)
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Track Member
Join Date: May 2009
Location: SoCal
Posts: 887
Drives: BMW 335i Sport
Rep Power: 18
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Quote:
Originally Posted by ayrton88
My doctor drives a Cayman and when in for an oil change they also changed his wiper blades at a cost of almost $150. Thing was, he had just changed them himself. He asked them to put his old ones back on. They said they threw the old ones away. Anyway, long story short he refused to pay for the new ones and the dealer finally relented. I had a BMW and was surprised how many things they assumed you wanted done without asking. Perils of owning a Premium vehicle.
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Unless you agreed in advance to having the work done (usually by signing the work estimate), you don't have to pay for "extras" like that. Doesn't matter what the dealer says or how mad they get.
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