Just a gripe/complaint

SAM@GTM

Kareem

First of all, Sorry for not meeting your expectation, our Goal here at GTM is always to offer our customers a superior products and customer service

I Yould like to clerify a coupple things reagrding your transacation .

-When you called and order the exhaust, We told you up front that the exhaust have to be made and test fitted before shipping , Unfortunately we ran behind in our fab department due to the release of the twin turbo kit and trying to finish the supercharger kit before sema .

-We are not trying to use you exhaust for testing as you posted, Our R&D car that we use for fitment testing is the car right now that is getting the supercharger kit fitted and that what cause the delay for your part.

-When you called on Friday we offered you a discount for all delay and we told that we will guaranty the exhaust to be there Friday so you can make you event and you seemed ok with that

At this point i think the best thing to do is to issue you a refund which i will do today and i will call you tomorrow with that confirmation.

Again sorry for not meeting you Expectation

Sam