Most Stupid Thing Heard From a Nissan Dealer

RonZwanson

When I was looking for my Z, I went to a couple dealerships to find what I was looking for (Either black or white sport 6mt). One of them was Exton Nissan. The sales manager there was a TOTAL tool. He was giving me the "I've got more Zs than anyone" schtick, and how he has dealerships calling from Maine to Florida trying to get some of his. All they had was base model 7ATs (three) and like, one used base 6MT. I drove a half hour away to Montgomeryville (where I bought my car). They had like, 15 of them, ranging from Nismos to bases, including the exact one I wanted. They also didn't offer me like, five dollars for my '03 Maxima which was in great condition.

As someone who was in sales for a while, that type of dishonesty drives me insane. It really bothers me when I'm dealing with sales people who don't do their job as well as I could. Know your stuff. It should be a given, but apparently few sales people invest the time in that anymore.

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onzedge

Although this is not a Nissan dealer story, it's amusing, at least to me.

I was curious about the BRZ and so one of my sons and I made a trek over to the Subaru dealer to see if we could drive one.

Upon our arrival, we were immediately accosted by a sales person who was very eager to help. No BRZ's were on the lot -- each one they got sold immediately, as he explained. I asked him if there was a chance he could call me when one was available for a test drive and he said "Sure, give me $500.00 to hold one for you". I laughed out loud because I honestly thought he was kidding, but he was serious.

He then went on to regale me with the BRZ's available AWD. I looked askance at him and told him they are all RWD. He said "No, they are not, some are AWD." We turned around and went back to my car.

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Gauge

I learned a new word today.

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Jbwrecked

Sub'd for the awesome stories. I'm getting a real kick out of these lol

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cheshirecat

350z was consuming oil. Dealer informs me "one quart of oil every thousand miles is normal for this car".

I ask "so, in 5k miles, it's normal for the engine to be completely dry and sieze?"

i just got a stupid look

Another dealer laughed about that story and replaced the short block. Lesson learned: don't waste your time at dealers that obviously don't want to help you fix a problem. Move on and let NNA know. Got a gift card from NNA for $150 bucks for the problem. Yey.

alcheng

My friend told me a similar story to the ^.

He used to own an E46 M3, the first production batch and they also have burning engine oil issue thus BMW actually granted an extended oil change and free engine oil refill up to certain mileage..


One day he was at the service department having his oil change done...


Friend: So this car has burning oil issue or something else?
SA: Yes, we have to refill the engine oil every certain period.
Friend: Is it normal for a car that burns engine oil?
SA: Well, because it's a RACE CAR engine, that's why it burns oil!!
Friend:.................

speedracer007

Bought my Z in October of last year so I was at the dealer lot and they had a couple of 2012s and a couple of 2013s.

The salesman starts off his pitch with how great the new Altimas are getting the 38 mpg Hwy. Hey then goes on to state that when they incorporate all the new "Altima" technology on the 2014 Z, it will probably get about 30 mpg Hwy.

I was actually dumbfounded in trying to figure out his logic ( Are you telling me I should NOT buy a car from you today and wait a year for a 2014 Z that I am 99.99% certain will NOT get 30mpg?)

Bought the Z from another dealer a couple of weeks later.

b1adesofcha0s

I've gotten 30 mpg from my Z on the hwy before.....but that was when it was stock

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Pintsize725

I think I've posted this before. While shopping for the Z, the sales guy tried to pitch an Altima coupe to me. His exact words were: "They are the same car, the Altima is just cheaper."

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Tracie

Beerlustz

First of all this is all just my opinion and based on nothing but my own crazy thinking. So Not that selling cars is a bad profession but if someone has high Aptitude and drive they don't end up spelling cars. Also, I think the turn around or revolving door employment of the auto sales industry may have lot of green sales staff. Also, these people don't sell a lot of Z. They sell more compacts and minivans. If you asked what rims come on a minivan they might know. And one more thing, I think they get paid only if they sell a car so mostly they work there part time andhave with another job. So on their day off or free time they try to make some money. Car sales people probably enjoy the casino because a lot of its luck, if someone wants a car there rarely need much sales staff Convincing. Wrote this on the fly so I will zero F's about grammar, ect.

alcheng

The sales person must have product knowledge regardless, because they have to know what are they selling.

That's the minimum requirement.

If you don't know the product, fine, go grab some info and read, but don't throw some BS to the customers cos it will make yourself look even more stupid.

They have 8 hours on their desk everyday, if they just use 30min a day to learn the products, they should know everything inside out in 2 weeks time.

Sorry but there's no excuse for them in this case.

onzedge

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SouthArk370Z

If you don't know your product, you're not a salesman. All you're doing is moving boxes out the door. A real salesperson finds out what the customer wants/needs and helps the customer pick the best product to meet those wants/needs. It's a win-win situation - you get the car you want and the salesman gets a paycheck. How can the saleswoman do her job properly, if she doesn't know the product?

That said, I don't expect the salesperson to know every detail about every car in the line up. If he can't quote engine torque figures off the top of his head, doesn't know where the insolation sensor is located, if a particular wheel is an option for this model, &c, I'm OK with that ... as long as he will say so, make an effort to get the right answer, and not try to blow smoke up my butt.

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L33T Z34

Back on 5 OCT 11 while I was checking out a base auto '12 Z to see the differences/updates a "salesman" @ Bommarito Nissan, Hazelwood MO, told me "... with an ECU flash and exhaust/intake upgrade you'll be walking all over those corvettes and mustang cobras". He was implying the present day ones too!

JohnsZ

An on-topic Seinfeld moment:


JERRY: Did you two break up?

PUDDY: (While punching up numbers on a calculator) That chick’s whacked. We’re history. (Back to the transaction) I just left out a couple of things: uh, rust-proofing…

JERRY: "Rust-proofing"?

PUDDY: (Reading off what he’s adding up on the calculator) Transport charge, storage surcharge, additional overcharge, finder’s fee…

JERRY: "Finder’s fee"? It was on the lot!

PUDDY: Yeah, that’s right. (Continues reading off) Uh, floor mats, keys…

JERRY: “Keys”?!

PUDDY: How ya gonna start it?