Thx MrAurora :tiphat:
Very enlightening and educational thread. I really appreciate the timeliness since i JUST experienced this on Saturday.
Lots to consider and think about. Calling dealership tomorrow and making an appointment ...starting a historical file for future use.
Sigh.
Poor Harry.
I love Harry.

It's worth seeing if the dealer is willing to install an aftermarket CSC. You'll have to buy it, but its a couple hundred bucks to know its not going to fail again. Otherwise they'll just put another plastic one in and it may fail again.

So sorry to hear that. Hope you guys get back together soon, and hope that you can convince them to warranty it. They oughta!

:tup: he's not totally broken! Attempting to prevent a total break down, showing him some of mommas love by nipping it in the bud :happydance:

We are sharing the same thought process on this one. I already called the dealer and told them not to order the part because I am not doing this again in 40k miles. The only aftermarket one I can find is here:

ZSP 370Z Heavy Duty CSC Concentric Slave Cylinder 09+ Z34 - Nissan performance parts

And it's quite a bit more - which I am less concerned about than it's track record. While it hasn't had any failures yet according to them, it also hasn't even seen the 40k that most of us experience before it dies. That's a little concerning. I would really hate to spend three times the cost of the OEM to have it fail just like the OEM. That would be a real bummer.

That's the one you want. I haven't heard of one failing yet.

Quick update. Called the dealer this morning and they refuse to an install aftermarket CSC. "They wouldn't be able to give me any kind of warrenty" - uh, news flash. Your warranty is **** already buddy. This is becoming an exercise in frustration.

:tup: not the only game in town...try a different dealership...there seem to be a few out there that are known pains in the arse. but there are others who are great partners in keeping your car in good working order, and support the customer with great service!!

I wish it were so. They really are the only game in town in my area unless i want to try bringing it to another state and hope for better luck. I think part of the issue is exactly that too - they are so busy i dont think they mind tell you to take a hike. Just getting a quote on the work was like pulling teeth. Call every morning and ask again - "bob said he will call you back" - then try again the next day. Think Bob even acknowledged the lack of return calls when i finally get the bob-inator on the phone ? Nope. The Bob-ster acted like i was lucky to even being speaking with such a power wielding individual. The Bob-meister is good people tho. Real good people.

:tup:Depoint50 had to go to the next closest dealer, it's all in the effort you want to expend. Whats it worth to you?! I guess i am lucky, i have at least 4 within 75mi. They are all vying for business.

The recession killed all our dealerships i had 7 or 8 different brand dealers just in my town a few years ago - all gone except for a jeep dealer. This dealer is already 40 - 50 miles away. An hour drive anyway and i already was stranded once and had a $200 tow bill so i am not really willing to drive it much further than this. You are lucky you have choices - that usually means better prices and much better service or you go somewhere else. I'm jealous !

NEXT CLOSEST?!?!?! I towed it to a dealer 75 miles away. I probably passed 10 on the way, and there are probably 20 within a 75 mile radius...

Do what you gotta do brother! (not BC)
I'd drive or tow my car 75 miles for a free CSC install

^^^ this. :tiphat:

there are no speedshops in CT?

have an appointment for august 16th at my dealership-I am waiting on them to look at it. cannot leave Harry in unknown and possible enemy territory ;)
anyways, they assured me they would take good care of me...I have not been disappointed yet (but I havent really tried anything other than an oil change yet either)..well, they DID screw up floor mat orders. THREE times! ugh. ok-we won't think about that just yet.
glad I decided to wait on him though.

msbc- since the clutch issue at your auto-x event, has it re-surfaced during normal driving? :)

Well, you guys are nuts - how many $200 tows are you gonna pay for in order to get a $700 job for free. I hear what you are saying but i think you may feel differently if you were in the situation. I don't wanna bring it somewhere i dont know for one and i also dont wanna bring it to a yes man, spend extra money hauling it there, way more inconvienance getting it there and picking it up, and then finding out it's not covered anyway. I ran into that before back with my old 350z and a shady dealer. It's just a bad situation all around. I understand that a car consists of probably 100,000 parts and stuff happens but i think Nissan isn't handling this right. It's not a dealer issue. Nissan has this explicitly listed in the powertrain section of the warranty that pops up at the dealer as not covered. They went out of their way to state it isnt covered - like a business decision to avoid paying for a known issue.

Would this issue be covered under the CPO warranty? I don't know how this differs form the powertrain warranty, but its worth a try if you have such protection.

Update for those interested or experiancing this same issue:

I called Nissan consumer affairs (the number listed in the warranty booklet) and had them pull up the book and read the powertrain section on the phone with me. We had same book which was a pleasant surprise ! Was expecting an different version with exclusions in it but i digress... The powertrain section says "all internal parts except those listed in the not covered section" under transmission coverage. He read the not covered section aloud and it says NOTHING about excluding the slave and that it's covered. He gave me a case number and contact info. I then called the dealer and the gods were kind to me. The Bob-inator was on vacation and i was transferred to a woman who knew her stuff. To make a long story short, she thinks its in the nissan computer wrong because the slave in our cars is not dedicated, its integrated with the throwout bearing and therefor part of the powertrain and should be covered. So as of right now i am scheduled to have the work done under the powertrain warranty on thursday.

:tup: Why does Nissan seem to make things so difficult sometimes?

:iagree: Though not only Nissan, you have to jump through hoops with 99.9% of the manufacturers/dealers.

Hey Kenchan-it has not resurfaced, but, this is the second time. First time was during a bit of "spirited" driving during my daily commute. :(

:iagree: they must test your tenacity.

:tup: :happydance:

Nice! Thanks for keeping us updated. I'm going to put this in my back pocket just in case it happens to me.

Hopefully this will be the last you hear from me on this topic.

I picked the car up on saturday and she's a fixed ! The mechanic said he noticed the clutch issue as soon as he test drove it before doing the work which is contrary to the guy who drove it the first time for 45 minutes and felt nothing. I asked to speak with him because i wanted to find out how it went and what he found inside the bell. Oddly, he said there was no fluid inthe bell whatsoever. Good news but kind of shocking. I was expecting everything, including my clutch plates, to be soaked. He said the only signs of an issue were there was signs of wetness where the hydraulic line clipped into the slave. An when i day clipped, i mean CLIPPED. No bolts, no clamps, notta. Its a freaking press fitting. You literally press the hydraulic lines into the PLASTIC slave. And after holding that thing in my hand, we all better pray not to have this issue ALOT. I swear to go that the plastic containers that everything comes in now is better quality plastic than the slave in the 370z. Even the throwout bearing looks like its pressed by hand onto this plastic POS. its a total joke. I cannot believe someone designed this in CAD and had the sack to go into a room full of big shots and say "hi guys, i have the new design for the slave cylinder on or (almost) flagship vehicle. It's this 2 ounce piece of plastic i just printed on the 3d printer" - and then they approved the damn thing ! I really am expecting to have this issue again in another 40k miles. Not good...

To wrap up my story, someone thought it should have an exciting ending apparently because this morning was really this first chance i got to really test it. Saturday, when i picked it up it was like rush hour traffic and i never broke 40mph. This morning at 4:30 on the way to work i decided to put it thru its paces. I stopped for coffee, pulled out of D&D and up to the light. When it turned green i starte ripping thru gears to see how the clutch felt. Somewhere between 70 an 75 is when the police lights lit me up like a christmas tree ! Joy ! 70+ in a 30mph zone. I told him he i wouldnt believe what i was about to tell him either but that i just got the car back and was tearing thru gears to see if it was fixed. To make a long story short he said "well, i really like the car so i am cutting you some slack and giving you a warning". He is my new hero. I had visions of prison sex going thru my head after the lights came on. Thank god my preminition didnt hold true....

Man, you tell a great story.

I am happy you rae all fixed and good to go. Make a donation to a police charity to keep the Karma flowing.

Have a great day.

Nissan customer affairs is fighting me on this right now, telling me it will take 3-4 days for them to make a decision on whether or not to cover it. The shitty part is I had to come home from my business travel so I left my car at a dealer 120 miles away.

MrAurora im sending you a PM, if you have the paperwork showing this was covered or even a case number (even better if you have both) that would be appreciated.

If he does make sure to disclose it so others can use that as ammunition when having to go toe to toe with Nissan customer affairs.

this is actually getting crazy, they keep referring to the dealership who says its under the 3yr/36,000 warranty. They arent even listening to what im saying. Ive escalated it to a "high priority cliam". MrAurora details on your claim would be super!!!

Had another call about 10 minutes ago with Nissan Customer Affairs. They keep referring to what the idiot dealer said which is "the part is only covered under the 3yr/36,000 warranty". It's as if they didnt do any research themselve. I had them do the same thing, pull out the warranty book, refer them to the section, mention the part is integrated with the throwout bearing... nothing. Im now going to my third level of review (the last level) and all they are gonna do is call the same f'ing dealer. I asked them not to and to call a local dealer and they wont do it. God I hate Columbus, first the Suckeyes and their shitty *** fans, now dumb *** Nissan dealers. I will continue to fight this and keep everyone updated!! I'd like to think there is no chance I get stuck with this $1,300 bill!!! Until I hear back in 24 hours... cheers!

Dang man this is bull. I’m hoping this will not come out of your pocket. Have you tried talking any sense into the dealer that they are going through. Did Mr. Aurora reply? Keep us posted.

I've talked to the a local dealer... they are hesitant to go against Nissan.

Not to derail, but I am over 19k with the originals (and that includes two ZdayZ and other "spirited" drives...

This is the way they get away with stuff like this. They yell the loudest and hope the consumer backs down. Don't do it man, stick to your guns and show them how loud you can get (like in the middle of the dealership with a room full of other customers). I can attest that this tactic gets results amazingly fast. It worked on a Firebird that I had. The rear end made noise from day one and the dealer kept telling me it was "normal". When I demanded that someone from GM Technical Support look at it (with a loud but firm voice in the center of the service department), they conceded. One of their technicians was a drag racer and knew about rear ends, so he took it for a spin and determined that it was not normal. It was repaired under warranty the next day :ughdance:.

I sent you the case number, unfortunely thats all i have. I didnt have to escalate it. I called the dealer with a case number, she looked and thought it was a mistake in the computer and scheduled the fix. She took my case number but didnt even persue it to my knowledge. It really serms like the dealers hold the power and i can't understand why. It's in thier interest to fix the effing thing so fix the effing thing. This is an expensive car too so i dont understand what nissan's issue is either. Want to sell more expensive cars ? Keep the regular customers content and this is hardly trying to keep us content.

Like Mults said you just might have to cause a seen.

Oh I'm causing a scene. I'm not losing this fight!!!


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I haven't brought your case number to the table yet. I'll only do that if I have to


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Update............. Nah I'm kidding!! Called customer affairs three times today, had to leave a message each time. Gonna be honest customer service at Nissan N.A is terrible. Not only are the ignorant about their cars they make promises and don't pull through on them. Awful!!!

Now I'm in a terrible spot, the part needed isn't at any dealer in Ohio, so they'll have to overnight it from another state. With the holiday on Monday they won't be able to order it until Tuesday. They quoted 9 hours of labor so my guess is they take two days to get the work done. Oh and I'm only in Columbus next Tuesday and Wednesday so that means I'll have to wait another whole week to get my car back.