this is why i hate nissan as a company

kenchan · 06-27-2012, 10:43 AM

Quote:

Originally Posted by blackcherry20

great-now I will worry about it...I continually worry about this car-is it parked in the right place-is it getting scratched-am I washing it correctly-the birds pooped on it-OMG! It was easier driving an $18k Civic that I didnt worry about :-(((

welcome to car madness.

Mt Tam I am · 06-27-2012, 10:58 AM

They are all bad.

My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free.
Seems crazy.

My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so.

blackcherry20 · 06-27-2012, 11:05 AM

Quote:

Originally Posted by Mt Tam I am

They are all bad.

My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free.
Seems crazy.

My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so.

The worst thing?! Most of us would/do pay PREMIUM for great service and they could make tons of cash off us-not to mention how much business word of mouth they could also get...what ever.

Cmike2780 · 06-27-2012, 11:09 AM

Quote:

Originally Posted by Mt Tam I am

They are all bad.

My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free.
Seems crazy.

My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so.

They did your friend a favor. That $50 detail would likely have cost him $500 to fix all the swirls in the paint.

Streetlife · 06-27-2012, 12:03 PM

Quote:

Originally Posted by Mt Tam I am

They are all bad.

My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free.
Seems crazy.

My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so.

They did him a favor, they would have just swirled the paint anyway.

2011 Nismo#91 · 06-27-2012, 12:48 PM

Koppel Nissan was great to me when I came in the get a set of keys programmed its kind of a drive to get there and tolls but the nearby dealer ship is terrible, its always your fault and doing anything is made to seem like major issue.

06-27-2012, 10:58 AM	#2 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3844	They are all bad They are all bad. My buddy recently bought a 2012 Mazda 3. They (dealership) promised him a free detailing. He brings it in 6 weeks later and he is told that he had to bring it in during first 4 weeks for wash and detailing. Now they will only wash it for free. Seems crazy. My buddy then writes corporate multiple times and they agree with the dealership, no free detailing after six weeks. Mazda has now lost a fanboy in my friend. All over $50 or so. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

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06-27-2012, 12:48 PM	#6 (permalink)
2011 Nismo#91 A True Z Fanatic Join Date: Mar 2011 Location: NJ Posts: 2,413 Drives: slowly Rep Power: 40570	Koppel Nissan was great to me when I came in the get a set of keys programmed its kind of a drive to get there and tolls but the nearby dealer ship is terrible, its always your fault and doing anything is made to seem like major issue.