Steering lock problem solved (for real)

Ryan's Nissan

Basically told me the same thing. I'm also going to write a letter to the President of Nissan. Carlos Ghosn... Nissan North America 685003, Franklin Tennssee 37068.

She basically said, that if I try to write it to anyone other than what she gave me, it will be re-routed to her and she will just continue to deny my claim...

bmarcinczyk14

All you need to include in your letter is this.....GTR has same exact steering unit=recalled..........370z same exact steering unit=deal with it ........this is fair how?

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'10 370z -- '09 Ducati 848 -- '05 Kawasaki 636 Track Bike -- '02 Sentra SE-R Spec V

OmZ370Z

Pain in the a$$ lol this just happened to me, ran in the store and when i came back out the sensor was doneski. Many thanks on whoever had the idea of taking the sensor apart bc i really didnt feel like spending $600. Great thread!

Baer383

This is a remove the fuse thread

But never the less I'm glad you got your car fixed without spending $600

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2013 ZL1

754 rwhp 747 rwtq

xxAGAVExx

I learned that nhtsa is responsible for issuing recalls, they have an online complaint form to help them issue recalls. I just filled one out, I recommend everyone that has had this happen file a complaint to try and get this recalled. The website is www.safercar.gov

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ZForce

Steering lock (s/l) failed last week (3/21/13) on revised part #C. Odd thing about it, is I was planing on removing the fuse today. Oh well, could not have happened any sooner. Been driving on borrowed time. Replaced with CURRENT rev part D. Driving a 2009 sport model with 45K miles. This is the original steering lock. Total dollar out of pocket = ZERO. Extended warranty and towing picked up by extended warranty. Picking up the harness.

NitrousZ34

I'm doing the steering lock fix right now, I got the fuse box out by un clipping the bottom, but now I can't actually open the damn thing to pull the fuse!!! The top two clips don't do ****. Someone call or text me that knows how to open it. 805.509.2679 thanks!

bucky1845

Well, I did mine today and didn't have to remove the fux box; just took off the top and the two clips allowed me to access the box. Fortunately, unfortunately, we bought the Z in 2011, it's an '09, and the fuses for the heated seats and the steering lock had already been removed. Luck for me, but easy to do had it been there. Can't imagine what the prob is with your box.

NitrousZ34

Is that the correct fuse that's not showing? If it is, then the previous owner already removed it.

xxAGAVExx

I've been blowin up Nissans FB page, got a response. I saw someone on there too that had the SLU failure on their Altima. I think I'll keep posting pics of my car being towed everyday till i get somewhere

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DCspartan09

Just out of curiosity, have you been dealing with Beverly?

I filed a claim a few weeks ago myself. Really wish we could just get everyone who has had theirs fail call and file a claim. Just overload consumer affairs with these investigations that they just start settling and reimbursing people and/or issue a voluntary recall/service bulletin. Everyone definitely should go to the NHTSA website and submit a complain.

Ryan's Nissan

Haha, man that's me! I was blowing their Facebook up all day long and they kept deleting everything. I finally called I told them I'm now taking screen pics and that I had already shared it on my Facebook where they can't delete it.

Side note- I knew that you were in this forum when I read your initial post on their FB that said "pound sand"

Also, I first spoke to the Regional Consumer Affairs Specialist; Rosa Lincoln. She basically told me to get lost. I told her I wanted to speak with her supervisor. She said it would be 4-5 business hours, (too bad when she called me it was 5pm already...). So the next day I kept calling, probably 8 times and asking them to send a internal message and note that I was without a vehicle and too call me back ASAP even after business hours. Finally the Supervisor for Regional Consumer Affairs; Sarah Pratt. She told me to get lost also and that not matter how many complaints I filed it wouldn't matter. I told her I wanted to speak with her supervisor, she told me she was the highest person in the department, so I told her then get me someone higher in a different department! Then I asked her for the Corporate Office address and owners information because I was writing a letter. I then told her to escalate my case to the Executive level. Once I did that, I started posting on their Facebook. My first post had about 30+ likes and multiple negative comments about Nissan. That's when Kellye L; Nissan Social commented and asked me to PM her my VIN and contact info, so I did. she then message me back 2 days later saying that my case was under review and I could call 1-800-Nissan1 if to speak to an agent on Monday and I would hear back from them within 24-48 business hours. So I was checking their FB and noticed you posted a picture of your car to keep it at the top of the FB page, So I screen shot my initial post and posted it again, by posting a picture I was able to then share the post. Once I started sharing it, about an hour later 17 people had shared it throughout the U.S. and I had about 17 likes and more negative Nissan comments.... then they deleted it! So I kept re-posting it and taking screen shots. I also kept calling and calling every 15 to 20 mins until Elise with the Corporate Office called me back and said they would look thoroughly through my case and let me know the decision before the end of the business day tomorrow. If I get denied I will continue to push and make this go Viral. Im not sure about you, but some people have contacted me about getting information together to go to the Today Show about Nissan.

SouthArk370Z

I started posting to Nissan's FB page about the faulty SLUs. Let's see if it gets deleted. Look for Nacho Mahma.
If you see any factual errors, please let me know and I'll edit/repost.

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scuderia47

Thank you so much for the detailed response, I truly appreciate it.

Going to look at the Z in a few days

xxAGAVExx

I just liked your post.

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l 09/6MT l BP Twin Turbo Kit l E-85 w/Fuel Return l FI 18" Res CF CBE l Powertrix Ultra-Lite Coilovers l Wavetrac LSD | Lots of SPL and Carbon Fiber |