Anyone else have a 370Z Lemon?

djkyky · 04-21-2012, 11:12 AM

I bought my Z new in September 2011 and it is going back for service for the fifth time next week. The car have been in and out of the shop for over 45 days all due to electrical problems. I am working with Nissan, but they refuse to honor the Lemon law and said they would not replace the car or refund my money. Nissan insists that I keep taking the car back for repairs. They replaced the rear camera in the mirror which blew out the fuse block and controller but now they cannot fix the key indicator light so back to the shop it goes.

I don't want to pay the expense of hiring an attorney, but that may be my only option. The BBB has been NO help at all.

Any suggestions or comments? Thanks.

gofaster87 · 04-21-2012, 11:18 AM

They have to abide by the lemon laws in your state. Read it carefully and make sure it applies to you completely. If it does and they do not want to cooperate take it to your state attorney general. Ive read of people suing and being compensated for their time and trouble. I'm sure they would want to avoid this,

Lemers · 04-21-2012, 11:19 AM

Sorry to hear about your problems. Keep firm, keep contacting the BBB, don't going up the chain of command. Just because service rep A cant authorize the refund or replacement doesn't mean you have to settle. Keep every documented receipt make sure everything is makes on them. You don't want to rely on the dealer telling the truth about how much service was performed.

USMCASA · 04-21-2012, 11:21 AM

not sure about KY but in NC your car needs to be in the shop 75% of the first year of ownership for it to qualify as a lemon. find out your states law, the dealer must abide by it. my brother had a ford focus replaced under the lemon law and ended up in the better. ford replaced his base focus with the sony special edition one.

Trips · 04-21-2012, 11:22 AM

I would research carefully what constitutes a Lemon in you're state.

If it meets the criteria? Get some free legal aid that specializes in these types of Lawsuits, And if your situation meets the Lemon criteria? Hire a Lawyer.

The other options are to take the hit and sell it or Keep it and just deal with it and hope it will eventually get sorted out as they seem to be trying under warranty at least.

gofaster87 · 04-21-2012, 11:23 AM

The BBB is pretty much useless. Its a Member organization that collects dues and they cant enforce rulings they just give ratings. Many businesses dont care about the BBB or what they have to say. Ive worked for a company that had a customer use the BBB to blackmail money from us. Pay me extra money(money they weren't entitled to or spent) or else is what it came down to. Pure BS

USMCASA · 04-21-2012, 12:15 PM

hope this helps Kentucky: Attorney General Jack Conway - Lemon laws

apparently it has to be unable to use for 30 days or more and the dealer has 4 attempts to correct it. if you say its been up there 5 times, hopefully they have had it for over 30 days.

shadoquad · 04-21-2012, 12:51 PM

Yours is not the first lemon, though. Pretty much every model of car has its share of lemons, and there have been a few members here who have lemoned their vehicles.

cc370z · 04-21-2012, 01:27 PM

If your state is like Arizona. The 3-4 times it has to go back on for must be for the same exact issue.... Electrical might be to general of an issue. Like 4 times for the backup camera.

UNKNOWN_370 · 04-21-2012, 01:55 PM

Quote:

Originally Posted by cc370z

If your state is like Arizona. The 3-4 times it has to go back on for must be for the same exact issue.... Electrical might be to general of an issue. Like 4 times for the backup camera.

Exactly... the lemon may be the camera? Not the car. And if its seperate electrical issues? Then they would have to keep diagnosing it until there are enough to justify it. Even then, an ecu, fuses etc may be swapped before calling the car a lemon. Electrical is a tough thing to lemon out over 4 seperate issues.

MacLean · 04-21-2012, 09:26 PM

That is some BS man. I know I would be PO about the whole issue.

djkyky · 04-23-2012, 06:43 PM

KY Lemon law states the manufacturer is to issue a refund or offer a replacement if the car is out of service for 30 days OR in for repairs for the same issue four time and the car has less than 12,000 miles or own for less than 12 months. I met all the criteria. Car is going back this Friday for the fifth time and it has been 48 days.

Nissan has flat out said they would not refund or replace the car. I am left with living with it or hiring a lawyer. Needless to say I am not happy with Nissan.

MattP725 · 04-23-2012, 08:17 PM

That sucks and is very frustrating... have you attempted to contact Nissan Corporate yet? Sometimes a detailed letter helps put forth your intentions and displeasure. Don't forget, these dealerships get compensated for working on your car under warranty. It might be in their best interest to continue repairing problems but not so much of a good deal for corporate headquarters.

Roadster4Us · 04-23-2012, 08:35 PM

Quote:

Originally Posted by djkyky

KY Lemon law states the manufacturer is to issue a refund or offer a replacement if the car is out of service for 30 days OR in for repairs for the same issue four time and the car has less than 12,000 miles or own for less than 12 months. I met all the criteria. Car is going back this Friday for the fifth time and it has been 48 days.

Nissan has flat out said they would not refund or replace the car. I am left with living with it or hiring a lawyer. Needless to say I am not happy with Nissan.

Have you filed an official claim through BBB? Doesn't matter what Nissan says, that's why there is a law on the books. The arbitration is free.
Kentucky Lemon Law - Auto Warranties, Complaints and Claims - U.S. BBB

iSteve370 · 04-23-2012, 08:56 PM

Was the backup camera factory or dealer installed? If it was dealer installed it won't count towards the lemon law.

04-21-2012, 11:12 AM	#1 (permalink)
djkyky Base Member Join Date: Jan 2012 Location: Lexington, KY Posts: 17 Drives: 12 Nissan 370Z Rep Power: 13	Anyone else have a 370Z Lemon? I bought my Z new in September 2011 and it is going back for service for the fifth time next week. The car have been in and out of the shop for over 45 days all due to electrical problems. I am working with Nissan, but they refuse to honor the Lemon law and said they would not replace the car or refund my money. Nissan insists that I keep taking the car back for repairs. They replaced the rear camera in the mirror which blew out the fuse block and controller but now they cannot fix the key indicator light so back to the shop it goes. I don't want to pay the expense of hiring an attorney, but that may be my only option. The BBB has been NO help at all. Any suggestions or comments? Thanks.

04-21-2012, 11:19 AM	#3 (permalink)
Lemers A True Z Fanatic Join Date: Mar 2010 Location: Izmir, Turkey Posts: 15,371 Drives: 2012 Traverse LTZ Rep Power: 52	Sorry to hear about your problems. Keep firm, keep contacting the BBB, don't going up the chain of command. Just because service rep A cant authorize the refund or replacement doesn't mean you have to settle. Keep every documented receipt make sure everything is makes on them. You don't want to rely on the dealer telling the truth about how much service was performed. __________________ 2010 Black Cherry Touring/Sport/Nav Now - 2012 Travese LTZ until I leave for Turkey

04-21-2012, 11:22 AM	#5 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,728 Drives: 🔰 Rep Power: 10	I would research carefully what constitutes a Lemon in you're state. If it meets the criteria? Get some free legal aid that specializes in these types of Lawsuits, And if your situation meets the Lemon criteria? Hire a Lawyer. The other options are to take the hit and sell it or Keep it and just deal with it and hope it will eventually get sorted out as they seem to be trying under warranty at least. __________________

04-21-2012, 11:23 AM	#6 (permalink)
gofaster87 Base Member Join Date: Mar 2012 Location: Las Vegas Posts: 57 Drives: 2011 Nismo 370Z Rep Power: 13	The BBB is pretty much useless. Its a Member organization that collects dues and they cant enforce rulings they just give ratings. Many businesses dont care about the BBB or what they have to say. Ive worked for a company that had a customer use the BBB to blackmail money from us. Pay me extra money(money they weren't entitled to or spent) or else is what it came down to. Pure BS nomodsjk likes this.

04-21-2012, 12:15 PM	#7 (permalink)
USMCASA A True Z Fanatic Join Date: Nov 2009 Location: NC Posts: 1,152 Drives: 09 370z CY M6 Rep Power: 17	hope this helps Kentucky: Attorney General Jack Conway - Lemon laws apparently it has to be unable to use for 30 days or more and the dealer has 4 attempts to correct it. if you say its been up there 5 times, hopefully they have had it for over 30 days. Last edited by USMCASA; 04-21-2012 at 12:18 PM.

04-21-2012, 11:18 AM	#2 (permalink)
gofaster87 Base Member Join Date: Mar 2012 Location: Las Vegas Posts: 57 Drives: 2011 Nismo 370Z Rep Power: 13	They have to abide by the lemon laws in your state. Read it carefully and make sure it applies to you completely. If it does and they do not want to cooperate take it to your state attorney general. Ive read of people suing and being compensated for their time and trouble. I'm sure they would want to avoid this,

04-21-2012, 11:21 AM	#4 (permalink)
USMCASA A True Z Fanatic Join Date: Nov 2009 Location: NC Posts: 1,152 Drives: 09 370z CY M6 Rep Power: 17	not sure about KY but in NC your car needs to be in the shop 75% of the first year of ownership for it to qualify as a lemon. find out your states law, the dealer must abide by it. my brother had a ford focus replaced under the lemon law and ended up in the better. ford replaced his base focus with the sony special edition one.

04-21-2012, 12:51 PM	#8 (permalink)
shadoquad A True Z Fanatic Join Date: Apr 2010 Location: . Posts: 42,608 Drives: . Rep Power: 3886	Yours is not the first lemon, though. Pretty much every model of car has its share of lemons, and there have been a few members here who have lemoned their vehicles.

04-21-2012, 01:27 PM	#9 (permalink)
cc370z Enthusiast Member Join Date: Jan 2010 Location: AZ Posts: 467 Drives: 09 370z Rep Power: 15	If your state is like Arizona. The 3-4 times it has to go back on for must be for the same exact issue.... Electrical might be to general of an issue. Like 4 times for the backup camera. cdumitru78 likes this.

04-21-2012, 09:26 PM	#11 (permalink)
MacLean A True Z Fanatic Join Date: Apr 2012 Location: Houston Posts: 1,589 Drives: '12 GM Nismo # 0445 Rep Power: 16	That is some BS man. I know I would be PO about the whole issue.

04-23-2012, 06:43 PM	#12 (permalink)
djkyky Base Member Join Date: Jan 2012 Location: Lexington, KY Posts: 17 Drives: 12 Nissan 370Z Rep Power: 13	KY Lemon law states the manufacturer is to issue a refund or offer a replacement if the car is out of service for 30 days OR in for repairs for the same issue four time and the car has less than 12,000 miles or own for less than 12 months. I met all the criteria. Car is going back this Friday for the fifth time and it has been 48 days. Nissan has flat out said they would not refund or replace the car. I am left with living with it or hiring a lawyer. Needless to say I am not happy with Nissan.

04-23-2012, 08:17 PM	#13 (permalink)
MattP725 A True Z Fanatic Join Date: May 2011 Location: Toms River, NJ Posts: 1,904 Drives: 2010 40th Rep Power: 16	That sucks and is very frustrating... have you attempted to contact Nissan Corporate yet? Sometimes a detailed letter helps put forth your intentions and displeasure. Don't forget, these dealerships get compensated for working on your car under warranty. It might be in their best interest to continue repairing problems but not so much of a good deal for corporate headquarters.

04-23-2012, 08:56 PM	#15 (permalink)
iSteve370 Base Member Join Date: Mar 2012 Location: NC Posts: 93 Drives: 2012 PW Nismo 0505 Rep Power: 13	Was the backup camera factory or dealer installed? If it was dealer installed it won't count towards the lemon law.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Lemon?	jruiz370z	Nissan 370Z General Discussions	43	02-16-2012 12:27 PM
Is my car a lemon?	mjg	Nissan 370Z General Discussions	34	08-14-2011 05:55 PM
Anyone Lemon Law their Z?	zilent_jay	Nissan 370Z General Discussions	21	09-15-2010 07:11 PM
Lease a Lemon	Zed-Hed	Nissan 370Z General Discussions	15	08-10-2010 08:31 PM
My 370Z is a Lemon	RPatrickSilk	Nissan 370Z General Discussions	78	03-19-2010 12:20 AM