What would you do in this situation?

nismodreamr · 07-13-2011, 02:19 PM

yea, four-ish days.. fml.

nismodreamr · 07-13-2011, 03:16 PM

@vapiano thanks for the input, I really agree with the poor experience and misleading information taking away from me enjoying the actual product, I have almost lost the desire for my wheels at this point because I am so stressed, I am still young and don't make a lot of money, so 3400 was a big mod for me! I would appreciate it if a vendor would treat it as if it mattered.

nismodreamr · 07-14-2011, 12:29 PM

UPDATE: just an fyi, I was able to obtain 4 tracking #'s from Lou yesterday. Crossing my fingers that everything is in order when the wheels get here on 07/18

kenchan · 07-14-2011, 12:34 PM

Quote:

Originally Posted by nismodreamr

UPDATE: just an fyi, I was able to obtain 4 tracking #'s from Lou yesterday. Crossing my fingers that everything is in order when the wheels get here on 07/18

so what happened to the story they shipped on Monday 7/11?

hope you get your wheels soon.

nismodreamr · 07-14-2011, 12:37 PM

Quote:

Originally Posted by kenchan

so what happened to the story they shipped on Monday 7/11?

hope you get your wheels soon.

It appears they did, I just don't know why he couldn't give me a tracking # until last night, also I was told they were shipped friday night 07/08 first, then it changed to monday 07/11.. I am cautiously excited

kenchan · 07-14-2011, 12:47 PM

Quote:

Originally Posted by nismodreamr

It appears they did, I just don't know why he couldn't give me a tracking # until last night, also I was told they were shipped friday night 07/08 first, then it changed to monday 07/11.. I am cautiously excited

yah, before you mount tires i'd make sure everything is correct including size, offset, PCD, and center bore diameter.

nismodreamr · 07-14-2011, 12:58 PM

Quote:

Originally Posted by kenchan

yah, before you mount tires i'd make sure everything is correct including size, offset, PCD, and center bore diameter.

I know how to check on size and offset, but forgive me here. what is PCD? and how do I check the center bore diameter? I am assuming center bore diameter can be checked with a ruler/tape measure, just measure it from one side to the other?

Mt Tam I am · 07-18-2011, 05:09 PM

Quote:

Originally Posted by nismodreamr

UPDATE: just an fyi, I was able to obtain 4 tracking #'s from Lou yesterday. Crossing my fingers that everything is in order when the wheels get here on 07/18

It's the 18th. Did they arrive?

LOU@AMPLIFIED · 07-21-2011, 06:22 PM

I guess its time for me to Chime in.

VOLK TE37SL were back ordered for the front fitment for about 3-4 months. He called me to ask if i can get it sooner. I had ordered a set for my G37 which is the same front fitment 2 months prior. I was nice enough to give him my set to even though I've been waiting myself and since i thought i would finish my car sooner (GREDDY TT KIT) for the photoshoot, i went ahead and purchased another set of G2'S that was in stock.

I did apologize to him regarding the lack of communication that 1 week we were super busy and short handed. After that week, i was able to drop emails and talked to him. He did state that he understands. Now as for the TRACKING NUMBERS, UPS usually emails my customers once we ship. For what ever reason there must have been a glitch but i got my emails from UPS.

Aside from the container arriving later than what was expected and the fact that he mentioned to me over the phone " its ok, i know your busy, take your time", Once we got the wheels delivered to our shop, i shipped them out as soon as possible. According to my UPS acct, the freight was delivered on the 18th of this month.

Overall, he ordered them in May and got them in mid July. It was still faster than the 3-4 months that he would have waited and I'm sure i had some customers here that waited 5 months for volk wheels unless they purchase in stock sizes.

Just wanted everyone to know my side of the story.

hdskull · 07-21-2011, 06:48 PM

Quote:

Originally Posted by LOU@AMPLIFIED

VOLK TE37SL were back ordered for the front fitment for about 3-4 months. He called me to ask if i can get it sooner. I had ordered a set for my G37 which is the same front fitment 2 months prior. I was nice enough to give him my set to even though I've been waiting myself and since i thought i would finish my car sooner (GREDDY TT KIT) for the photoshoot, i went ahead and purchased another set of G2'S that was in stock.

No wonder you put on G2's again, I was thinking.. didn't he go through these wheels already?! hahaha.

It's probably slight miscommunication, most people do wait 3-4 months on Volks. IMHO if you don't want to wait, buy wheels that are in stock (I'm one of those people who hate waiting).

LOU@AMPLIFIED · 07-21-2011, 06:52 PM

Quote:

Originally Posted by hdskull

No wonder you put on G2's again, I was thinking.. didn't he go through these wheels already?! hahaha.

It's probably slight miscommunication, most people do wait 3-4 months on Volks. IMHO if you don't want to wait, buy wheels that are in stock (I'm one of those people who hate waiting).

Yes, basically if my customer wants what i have in stock, they come first, not me

nismodreamr · 07-21-2011, 11:10 PM

Quote:

Originally Posted by LOU@AMPLIFIED

I guess its time for me to Chime in.

VOLK TE37SL were back ordered for the front fitment for about 3-4 months. He called me to ask if i can get it sooner. I had ordered a set for my G37 which is the same front fitment 2 months prior. I was nice enough to give him my set to even though I've been waiting myself and since i thought i would finish my car sooner (GREDDY TT KIT) for the photoshoot, i went ahead and purchased another set of G2'S that was in stock.

I did apologize to him regarding the lack of communication that 1 week we were super busy and short handed. After that week, i was able to drop emails and talked to him. He did state that he understands. Now as for the TRACKING NUMBERS, UPS usually emails my customers once we ship. For what ever reason there must have been a glitch but i got my emails from UPS.

Aside from the container arriving later than what was expected and the fact that he mentioned to me over the phone " its ok, i know your busy, take your time", Once we got the wheels delivered to our shop, i shipped them out as soon as possible. According to my UPS acct, the freight was delivered on the 18th of this month.

Overall, he ordered them in May and got them in mid July. It was still faster than the 3-4 months that he would have waited and I'm sure i had some customers here that waited 5 months for volk wheels unless they purchase in stock sizes.

Just wanted everyone to know my side of the story.

It wasn't a matter of disagreeing with anything you were saying or what we agreed upon, it was a matter of you telling me the first week of June and then the wheels getting here the second week in July, and the lack of communication in between. I know you are busy but if I buy a set of wheels like that from someone I expect a call back maybe once a week or so after we pass the deadline just to know where we are at, even if it hasn't progressed at least I have the peace of mind knowing that you are keeping tabs on everything. Either way it doesn't matter at this point, the wheels are here and are on the car, everything turned out great, I apologize if this caused any sort of issue for you Lou, I just was expecting updates once a week or so after we passed the first week in june and then not getting phone calls back when I called two or three days in a row threw me off.

SP00LN · 07-14-2011, 02:50 PM

Wow, glad to hear they finally shipped man! CRAZY lol

Make sure to take some pics!

Cliff

nismodreamr · 07-14-2011, 02:54 PM

Quote:

Originally Posted by SP00LN

Wow, glad to hear they finally shipped man! CRAZY lol

Make sure to take some pics!

Cliff

Should be here monday (according to ups.com) as long as everything is fine with them I will get them on the car and get your wheels cleaned up and shipped out the next day? pending paypal of course

happytheman · 07-16-2011, 04:01 PM

Oh wow! Happy is happy to hear that you finally have a tracking #!

Pics pwease!

07-13-2011, 02:19 PM	#1 (permalink)
nismodreamr Enthusiast Member Join Date: Apr 2011 Location: Des Moines Posts: 367 Drives: 11 Z34 MagB 6MT Rep Power: 16	yea, four-ish days.. fml. __________________ 2011 370z Touring+Sport Magnetic Black 6MT Michelin - HKS - Titek - BC Racing - Volk TE-37SL - Stillen - PWJDM - Seibon

07-13-2011, 03:16 PM	#2 (permalink)
nismodreamr Enthusiast Member Join Date: Apr 2011 Location: Des Moines Posts: 367 Drives: 11 Z34 MagB 6MT Rep Power: 16	@vapiano thanks for the input, I really agree with the poor experience and misleading information taking away from me enjoying the actual product, I have almost lost the desire for my wheels at this point because I am so stressed, I am still young and don't make a lot of money, so 3400 was a big mod for me! I would appreciate it if a vendor would treat it as if it mattered. __________________ 2011 370z Touring+Sport Magnetic Black 6MT Michelin - HKS - Titek - BC Racing - Volk TE-37SL - Stillen - PWJDM - Seibon

07-14-2011, 12:29 PM	#3 (permalink)
nismodreamr Enthusiast Member Join Date: Apr 2011 Location: Des Moines Posts: 367 Drives: 11 Z34 MagB 6MT Rep Power: 16	UPDATE: just an fyi, I was able to obtain 4 tracking #'s from Lou yesterday. Crossing my fingers that everything is in order when the wheels get here on 07/18 __________________ 2011 370z Touring+Sport Magnetic Black 6MT Michelin - HKS - Titek - BC Racing - Volk TE-37SL - Stillen - PWJDM - Seibon Last edited by nismodreamr; 07-14-2011 at 12:33 PM. Reason: spelling errors

07-16-2011, 04:01 PM	#15 (permalink)
happytheman A True Z Fanatic Join Date: Apr 2010 Location: Florida Posts: 10,737 Drives: MB 6M Tour/Sport Z34 Rep Power: 1824	Oh wow! Happy is happy to hear that you finally have a tracking #! Pics pwease! __________________ --Brantly-- *PowderCoating by Mike/Stillen/PWJDM/Shine Auto/NST* GTR/Michelin /Fast Intentions/Evo-R/Mobil 1/Motul/Z1 https://facebook.com/CentralFloridaZClub

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07-21-2011, 06:22 PM	#9 (permalink)
LOU@AMPLIFIED Vendorship temporary revoked due to payment issue Join Date: Nov 2008 Location: so cal Posts: 982 Drives: 08 g37/09 370z Rep Power: 0	I guess its time for me to Chime in. VOLK TE37SL were back ordered for the front fitment for about 3-4 months. He called me to ask if i can get it sooner. I had ordered a set for my G37 which is the same front fitment 2 months prior. I was nice enough to give him my set to even though I've been waiting myself and since i thought i would finish my car sooner (GREDDY TT KIT) for the photoshoot, i went ahead and purchased another set of G2'S that was in stock. I did apologize to him regarding the lack of communication that 1 week we were super busy and short handed. After that week, i was able to drop emails and talked to him. He did state that he understands. Now as for the TRACKING NUMBERS, UPS usually emails my customers once we ship. For what ever reason there must have been a glitch but i got my emails from UPS. Aside from the container arriving later than what was expected and the fact that he mentioned to me over the phone " its ok, i know your busy, take your time", Once we got the wheels delivered to our shop, i shipped them out as soon as possible. According to my UPS acct, the freight was delivered on the 18th of this month. Overall, he ordered them in May and got them in mid July. It was still faster than the 3-4 months that he would have waited and I'm sure i had some customers here that waited 5 months for volk wheels unless they purchase in stock sizes. Just wanted everyone to know my side of the story.

07-14-2011, 02:50 PM	#13 (permalink)
SP00LN Base Member Join Date: Feb 2011 Location: 91370 Posts: 107 Drives: 09 370z SR M6 Rep Power: 16	Wow, glad to hear they finally shipped man! CRAZY lol Make sure to take some pics! Cliff