Dealership horror stories???

Jeffblue · 08-23-2010, 04:29 PM

I'm gonna go in and see how they handle it. I think the right hing for them to do is write me a check, and then get it covered from HQ. I shouldn't have to wait again. if they don't do that, i'm gonna call the HQ like you said.

this financing department:
1. Bought my altima, they put the loan in my dad's name instead of putting him as co signer, so i never got credit for a car i bought and paid off.
2. wouldn't accept a personal check for my down payment, DESPITE the fact that i had already gotten specific permission from the OWNER of the dealership AND the general manager (who wasn't in the day i picked up the car) (owner said i could use a personal check because my family had bought/leased 5 (this would be the 6th) cars from him). They gave me so much attitude and were like' how about we just write a new contract, that doesn't include your downpayment, then if it clears we'll rip it up and do a new one, OR we can keep your car here until you get a cashiers check... then with the most attitude of all, the finance manager goes "or we could just call the owner, do you want us to do that?... i'm like 'yes'' . the other manager calls, and the owner is like 'ARE YOU KIDDING ME? of course he can pay with a personal check" the general manager that was there apologized profusely. she didn't say a word and just looked pissed.
3. Wrote the first payment as due the day i bought the car, then two weeks later, calls me and tells me that they need to send me a new contract. I asked them to send me the address and i'd make the payment, but they wouldn't do that. so i told them to send the new contract AND a copy of the old one so i could compare and make sure they didn't pull any BS(i didn't have the old one with me where i was) of course they didn't.
4. This bs with not cancelling my service contract.

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08-23-2010, 04:29 PM	#1 (permalink)
Jeffblue A True Z Fanatic Join Date: Dec 2009 Location: NY Age: 38 Posts: 9,192 Drives: Z32TT & 335xi Coupe Rep Power: 39	I'm gonna go in and see how they handle it. I think the right hing for them to do is write me a check, and then get it covered from HQ. I shouldn't have to wait again. if they don't do that, i'm gonna call the HQ like you said. this financing department: 1. Bought my altima, they put the loan in my dad's name instead of putting him as co signer, so i never got credit for a car i bought and paid off. 2. wouldn't accept a personal check for my down payment, DESPITE the fact that i had already gotten specific permission from the OWNER of the dealership AND the general manager (who wasn't in the day i picked up the car) (owner said i could use a personal check because my family had bought/leased 5 (this would be the 6th) cars from him). They gave me so much attitude and were like' how about we just write a new contract, that doesn't include your downpayment, then if it clears we'll rip it up and do a new one, OR we can keep your car here until you get a cashiers check... then with the most attitude of all, the finance manager goes "or we could just call the owner, do you want us to do that?... i'm like 'yes'' . the other manager calls, and the owner is like 'ARE YOU KIDDING ME? of course he can pay with a personal check" the general manager that was there apologized profusely. she didn't say a word and just looked pissed. 3. Wrote the first payment as due the day i bought the car, then two weeks later, calls me and tells me that they need to send me a new contract. I asked them to send me the address and i'd make the payment, but they wouldn't do that. so i told them to send the new contract AND a copy of the old one so i could compare and make sure they didn't pull any BS(i didn't have the old one with me where i was) of course they didn't. 4. This bs with not cancelling my service contract.