Went to a chevy dealership today...

kannibul · 05-29-2010, 01:34 PM

I made the trade yesterday. Sadly, I have a bitter taste over it, because after I'd signed the papers, and was going through my final "before you drive it off the lot" examination - I found swirl marks, and wanted them corrected, which they said they'd do...

They brought it back in worse condition - sure the swirl marks looked corrected, however it now had a couple of holograms and wax smears...which wasn't bad in an of itself...but apparently the kid manning the buffer ran the edge of said buffer into the passenger door, gouging the paint up. Dealer said they'd take care of it, and I trust that they will (I have a "we owe" ticket)...however, I told them I won't accept anything less than perfection, as I didn't buy a 50K car expecting anything other than perfect...and I told them to look over my Z if they have any questions on what my expectations are...

I called them again later...after I had a couple of hours of getting more sick feeling over it, bitched them out for about 10 minutes about how they left it up to me to find it, instead of admitting fault and so on, and what if I'd driven off the lot, and found it once I got home, call them up and they say "it was fine when you left...", and they said they may replace the door panel... We'll see, I guess.

The car is amazing, but the monkey's running the place...

shadoquad · 05-29-2010, 01:40 PM

Quote:

Originally Posted by kannibul

I made the trade yesterday. Sadly, I have a bitter taste over it, because after I'd signed the papers, and was going through my final "before you drive it off the lot" examination - I found swirl marks, and wanted them corrected, which they said they'd do...

They brought it back in worse condition - sure the swirl marks looked corrected, however it now had a couple of holograms and wax smears...which wasn't bad in an of itself...but apparently the kid manning the buffer ran the edge of said buffer into the passenger door, gouging the paint up. Dealer said they'd take care of it, and I trust that they will (I have a "we owe" ticket)...however, I told them I won't accept anything less than perfection, as I didn't buy a 50K car expecting anything other than perfect...and I told them to look over my Z if they have any questions on what my expectations are...

I called them again later...after I had a couple of hours of getting more sick feeling over it, bitched them out for about 10 minutes about how they left it up to me to find it, instead of admitting fault and so on, and what if I'd driven off the lot, and found it once I got home, call them up and they say "it was fine when you left...", and they said they may replace the door panel... We'll see, I guess.

The car is amazing, but the monkey's running the place...

Sorry to hear about the inconvenience and incompetence, but I hope you'll snap and upload some photos of your new baby on here. I can't wait to see it!

SoCal 370Z · 05-29-2010, 01:47 PM

Quote:

Originally Posted by kannibul

I made the trade yesterday. Sadly, I have a bitter taste over it, because after I'd signed the papers, and was going through my final "before you drive it off the lot" examination - I found swirl marks, and wanted them corrected, which they said they'd do...

I really think that this more buyer's remorse more than anything else...it's natural to undergo this. The other issues can be easily fixed. Congratulations!

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05-29-2010, 01:34 PM	#1 (permalink)
kannibul A True Z Fanatic Join Date: Jun 2009 Location: Jenks, OK Posts: 2,281 Drives: 370z Touring/Sport Rep Power: 269	I made the trade yesterday. Sadly, I have a bitter taste over it, because after I'd signed the papers, and was going through my final "before you drive it off the lot" examination - I found swirl marks, and wanted them corrected, which they said they'd do... They brought it back in worse condition - sure the swirl marks looked corrected, however it now had a couple of holograms and wax smears...which wasn't bad in an of itself...but apparently the kid manning the buffer ran the edge of said buffer into the passenger door, gouging the paint up. Dealer said they'd take care of it, and I trust that they will (I have a "we owe" ticket)...however, I told them I won't accept anything less than perfection, as I didn't buy a 50K car expecting anything other than perfect...and I told them to look over my Z if they have any questions on what my expectations are... I called them again later...after I had a couple of hours of getting more sick feeling over it, bitched them out for about 10 minutes about how they left it up to me to find it, instead of admitting fault and so on, and what if I'd driven off the lot, and found it once I got home, call them up and they say "it was fine when you left...", and they said they may replace the door panel... We'll see, I guess. The car is amazing, but the monkey's running the place...