Nissan 370Z Forum  

UPDATE** It's a done deal, Nissan is buying back my car

That's what she said!

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions


Closed Thread
 
LinkBack Thread Tools Display Modes
Old 03-17-2010, 02:54 PM   #31 (permalink)
A True Z Fanatic
 
vipor's Avatar
 
Join Date: Aug 2009
Location: Euless, TX [ DFW ]
Age: 41
Posts: 13,531
Drives: Nismo 09-0183 QAB
Rep Power: 48
vipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond repute
Default

That's what she said!
__________________

2009 NISMO # 0193 | QAB | Albums! | 05.04.10 (Dynojet) 291.94hp/248.28tq
Oil Cooler (DIY) | Custom Headlights | GTSPEC Braces | F.I. Long Tube Headers
vipor is offline  
Old 03-17-2010, 02:55 PM   #32 (permalink)
A True Z Fanatic
 
vipor's Avatar
 
Join Date: Aug 2009
Location: Euless, TX [ DFW ]
Age: 41
Posts: 13,531
Drives: Nismo 09-0183 QAB
Rep Power: 48
vipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond repute
Default

Quote:
Originally Posted by Roo View Post
Too little too late then. I have been dealing with it for 9 months.
Get a Ford. I hear they're giving those things away.

Remember, if it's free, you can't complain when it breaks.
__________________

2009 NISMO # 0193 | QAB | Albums! | 05.04.10 (Dynojet) 291.94hp/248.28tq
Oil Cooler (DIY) | Custom Headlights | GTSPEC Braces | F.I. Long Tube Headers
vipor is offline  
Old 03-17-2010, 02:56 PM   #33 (permalink)
Roo
Base Member
 
Join Date: Jun 2009
Location: Alta Loma
Posts: 161
Drives: 2009 370z with nav
Rep Power: 15
Roo is on a distinguished road
Default

Quote:
Originally Posted by Red370 View Post
Wow, somebody sounds bitter...
9 months I have had a car that my wife and I refuse to drive. It's so bad I rented a car when I had to drive to San Diego for business for a week. We left the car parked at my office and borrowed my parents car when they were out of town. And all during those 9 months Nissan wouldn't do a damn thing. I even told them to keep the car and just give me a rental until they had a fix, they refused.

Why should I not be bitter?
Roo is offline  
Old 03-17-2010, 02:57 PM   #34 (permalink)
Roo
Base Member
 
Join Date: Jun 2009
Location: Alta Loma
Posts: 161
Drives: 2009 370z with nav
Rep Power: 15
Roo is on a distinguished road
Default

Quote:
Originally Posted by vipor View Post
Get a Ford. I hear they're giving those things away.

Remember, if it's free, you can't complain when it breaks.
Ahh were getting to the childish remarks. Looks like it's my time to exit.

Take care boys and enjoy your car.

Best wishes.
Roo is offline  
Old 03-17-2010, 02:58 PM   #35 (permalink)
A True Z Fanatic
 
flashburn's Avatar
 
Join Date: May 2009
Location: Central Florida
Posts: 1,884
Drives: '12 Corvette GS 6M
Rep Power: 18
flashburn is just really niceflashburn is just really niceflashburn is just really niceflashburn is just really niceflashburn is just really nice
Default

So what are you going to get to replace the Z?
flashburn is offline  
Old 03-17-2010, 02:59 PM   #36 (permalink)
I shake Caravans
 
Caravanshaka's Avatar
 
Join Date: Apr 2009
Location: north Dallas
Posts: 9,517
Drives: everyone crazy
Rep Power: 42
Caravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond repute
Default

Quote:
Originally Posted by vipor View Post
Common denominator.


in all seriousness though, I agree with what most have said here. You are going to find problems anywhere you go, and the communication between you and nissan goes both ways. Maybe there was something you could have done better, maybe there was something they could have done better. I just don't think you ever really liked the car, and the idiot service departments you worked with didn't read TSB's to get your minor problems fixed quickly.

regarding dealerships, I drove 180 miles 1 way to a nissan dealer to buy my Z. I would do it again in a heartbeat for any nissan since it was the best experience I have had buying a car. There is a nissan dealership 3 miles from my house that I wouldn't touch with a 100 ft pole. Same can be said for any make.
__________________
____________________ PROJECT DiaD - Sold but not forgotten!
The first testicular guard, the "Cup," was used in Hockey in 1874 and the first helmet was used in 1974. That means it only took 100 years for men to realize that in order to work the penis, the brain must remain whole.
Caravanshaka is offline  
Old 03-17-2010, 03:01 PM   #37 (permalink)
I shake Caravans
 
Caravanshaka's Avatar
 
Join Date: Apr 2009
Location: north Dallas
Posts: 9,517
Drives: everyone crazy
Rep Power: 42
Caravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond reputeCaravanshaka has a reputation beyond repute
Default

Quote:
Originally Posted by Roo View Post
9 months I have had a car that my wife and I refuse to drive. It's so bad I rented a car when I had to drive to San Diego for business for a week. We left the car parked at my office and borrowed my parents car when they were out of town. And all during those 9 months Nissan wouldn't do a damn thing. I even told them to keep the car and just give me a rental until they had a fix, they refused.

Why should I not be bitter?
you wanted them to incur the expense of a rental for however long it took to find a fix while the car was completely operable, just had a little noise coming from the ecu/ and you think you should be bitter? Have some patience man, it's the first year of a car coming out and there is going to be minor issues that require ironing out and they won't be fixed on day 1...
__________________
____________________ PROJECT DiaD - Sold but not forgotten!
The first testicular guard, the "Cup," was used in Hockey in 1874 and the first helmet was used in 1974. That means it only took 100 years for men to realize that in order to work the penis, the brain must remain whole.
Caravanshaka is offline  
Old 03-17-2010, 03:16 PM   #38 (permalink)
Roo
Base Member
 
Join Date: Jun 2009
Location: Alta Loma
Posts: 161
Drives: 2009 370z with nav
Rep Power: 15
Roo is on a distinguished road
Default

Quote:
Originally Posted by Caravanshaka View Post
you wanted them to incur the expense of a rental for however long it took to find a fix while the car was completely operable, just had a little noise coming from the ecu/ and you think you should be bitter? Have some patience man, it's the first year of a car coming out and there is going to be minor issues that require ironing out and they won't be fixed on day 1...
Signed out and saw this response and I just had to answer it.

You don't own a business do you? Because that is not how business works. If I sold you something that had an obvious problem and I could not fix that problem it is my duty to either refund you or replace it. I can't just tell you 'ohh well, when I get to a fix I'll let you know'. So you think it was ok that Nissan made me incur that cost because the product they sold was defective? I surely hope you do not agree.

By your comment of 'it's just a noise coming from the ECU' tells me you do not have this problem and have no idea what I am talking about. So instead of listening to what I say and trying to understand you are instantly defensive for Nissan. It was not a simple noise, it was brain splitting. Listen to others who have had this problem, I am not the only one saying it. So here I am actually having the experience and having to deal with it for 9 months and here you are who have never had the problem trying to tell me it's just something minor. Do you not see something wrong with that? Do you honestly think I would rent a car to drive because of some simple noise?
Roo is offline  
Old 03-17-2010, 03:19 PM   #39 (permalink)
Track Member
 
Join Date: May 2009
Location: SoCal
Posts: 887
Drives: BMW 335i Sport
Rep Power: 17
VCuomo will become famous soon enoughVCuomo will become famous soon enough
Default

To understand why there is not widespread displeasure with Nissan or the 370Z:

Quote:
Originally Posted by Roo View Post
...For one the noise, Nissan has not fixed it and has no idea how to fix it. If they did then they wouldn't have agreed to buy back the car...
Most of us don't have the noise issue - my guess is that Nissan knows it's a real problem and is working to fix it. They just don't have a fix yet and probably don't want a public relations issue like Toyota is having right now, so they just bought yours back (which is what they should do).

Quote:
Originally Posted by Roo View Post
...The back hatch not opening up is not fixed and Nissan won't fix it either, at least for me. Members on here have found fixes and bring them to Nissan yet Nissan refuses to do that fix. I don't know about you but when I go to the cleaners and pick up my suits and in order for me to put them in the car I have to either leave the back hatch open or lay the freshly cleaned suits on the grand so I can use both hands to open the back hatch is a joke...
Huh? They have a fix for it - the TSB has even been posted on this site. I went to a local dealer a few weeks ago and they ordered the replacement springs and installed them.

Quote:
Originally Posted by Roo View Post
...Most people are really happy with dealerships when they buy their car, that's their job. But once they get that sale most are done helping you and in my case wanted nothing to do with me or even try to help me. When I went to other dealers they were rude. I kept telling them it was a high pitch noise and they would still only send out the maintenance manager who was 60 years old and talked the entire them and wouldn't shut up long enough to listen for it. Or the dealer manager who opened the door and sat in the car for 10 seconds and then got out. I told him it doesn't make the noise unless your driving and he said he didn't have time to go for a ride. Or how about the dealership who told my wife she knows nothing about cars and that is a normal noise all cars make and to send her husband in so they could explain it.

All this happened at 3 local dealers, so please tell me WHY I should buy another Nissan?
Because those aren't examples of Nissan mistreating you, although you were definitely not treated right. And your wife should have told that dealership to shove it where the sun don't shine. But the examples you gave were of independently owned Nissan dealerships being stupid - not Nissan Corporation. And do you really think that there are no Ford (or Dodge, or Chevy, or ...) dealerships that mistreat their customers? C'mon, be realistic...

Edit: Just wanted to add that the dealership that I bought my 370Z from was absolutely great! They dealt with me fairly, and followed through on everything they agreed to. Clearly, all dealerships are not created equal - that's why you should consider buying another Nissan in the future.

In any event, I'm glad that in the end it's been worked out to your satisfaction - best wishes with your next ride!

Last edited by VCuomo; 03-17-2010 at 03:32 PM.
VCuomo is offline  
Old 03-17-2010, 03:23 PM   #40 (permalink)
Base Member
 
Join Date: Nov 2009
Location: NY
Posts: 52
Drives: Nissan 370Z
Rep Power: 15
getmecoffee is on a distinguished road
Default

Quote:
Originally Posted by vipor View Post
It doesn't have "many" faults. You've complained about one. This started a while ago and Nissan has now remedied the issue for the most part.
They fixed the pitch noise?
getmecoffee is offline  
Old 03-17-2010, 03:26 PM   #41 (permalink)
Roo
Base Member
 
Join Date: Jun 2009
Location: Alta Loma
Posts: 161
Drives: 2009 370z with nav
Rep Power: 15
Roo is on a distinguished road
Default

Quote:
Originally Posted by VCuomo View Post
Most of us don't have the noise issue - my guess is that Nissan knows it's a real problem and is working to fix it. They just don't have a fix yet and probably don't want a public relations issue like Toyota is having right now, so they just bought yours back (which is what they should do).
What they should have done is swap out the car when I brought it to their attention just days after I bought the car. Not 9 months later.

Quote:
Huh? They have a fix for it - the TSB has even been posted on this site. I went to a local dealer a few weeks ago and they ordered the replacement springs and installed them.
Last time I took my car is was around December/January and at that time they had no fix and wouldn't fix it. Once I no longer had to take my car in and was told the case was filed I stopped trying.

Quote:
Yep, you were definitely not treated right. And your wife should have told that dealership to shove it where the sun don't shine. But the examples you gave were of independently owned Nissan dealerships being stupid - not Nissan Corporation. Do you really think that there are no Ford (or Dodge, or Chevy, or ...) dealerships that mistreat their customers? C'mon, be realistic...
These are my local dealerships, these are the people I would have to deal with to not only purchase next vehicle but throughout the ownership. Now why would I want to volunteer to spend more time with these people?

And yes this does fall on corporate. I spoke to corporate many times about trying to help me out by either swapping the car or just giving me a rental until they fixed the issue. They wouldn't do either and kept telling I had to go through my dealer that wanted nothing to do with me.
Roo is offline  
Old 03-17-2010, 03:27 PM   #42 (permalink)
A True Z Fanatic
 
Join Date: Nov 2009
Location: 90090
Posts: 1,851
Drives: Force Fed Nismo
Rep Power: 183
wishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond reputewishihadnav has a reputation beyond repute
Default

too slow to post..haha..anyway good thing your getting your money back and some..id be pretty damn pissed myself.
wishihadnav is offline  
Old 03-17-2010, 03:35 PM   #43 (permalink)
A True Z Fanatic
 
vipor's Avatar
 
Join Date: Aug 2009
Location: Euless, TX [ DFW ]
Age: 41
Posts: 13,531
Drives: Nismo 09-0183 QAB
Rep Power: 48
vipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond reputevipor has a reputation beyond repute
Default

From what I've heard there's 2 different revisions of the ECU and the newer one does not have the noise. I'm sure it's around here somewhere. I have the noise, but it's slight in my case and I don't notice it most of the time.
__________________

2009 NISMO # 0193 | QAB | Albums! | 05.04.10 (Dynojet) 291.94hp/248.28tq
Oil Cooler (DIY) | Custom Headlights | GTSPEC Braces | F.I. Long Tube Headers
vipor is offline  
Old 03-17-2010, 03:39 PM   #44 (permalink)
A True Z Fanatic
 
fullmonty's Avatar
 
Join Date: Nov 2009
Location: Dirty Jersey
Posts: 7,762
Drives: 370 Touring/Sport
Rep Power: 33
fullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond reputefullmonty has a reputation beyond repute
Default

I can't blame you for not wanting another Nissan. If it were me, I'd feel the same way. Like I would never buy a Ford truck again after the issues I had with mine.
__________________
fullmonty is offline  
Old 03-17-2010, 03:44 PM   #45 (permalink)
Roo
Base Member
 
Join Date: Jun 2009
Location: Alta Loma
Posts: 161
Drives: 2009 370z with nav
Rep Power: 15
Roo is on a distinguished road
Default

Quote:
Originally Posted by vipor View Post
From what I've heard there's 2 different revisions of the ECU and the newer one does not have the noise. I'm sure it's around here somewhere. I have the noise, but it's slight in my case and I don't notice it most of the time.
Then in all honesty you shouldn't be telling people who have the problem it's minor. Instead you tell me it's minor and it's no big deal when you have no idea exactly how bad the problem is. You can get in your car and enjoy it and life is good so it's easy for you to say 'buy another Nissan'. But for me who has not been able to enjoy the car whatsoever for the past 9 months and have spent hours upon hours fighting with Nissan is done. The difference is I respect your opinion and never argued it, yet you and others wish to argue how I feel even though you have no idea what I have been through.
Roo is offline  
Closed Thread

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
New Car Buying 101. Please Read Before Buying Your Nissan 370Z AK370Z Nissan 370Z Pricing / Ordering Discussions 65 07-02-2015 11:35 AM
2010 Nissan 370Z Navigation update/features Explained AK370Z Audio & Video 16 02-20-2014 05:43 PM
Tsb: 2010 nissan various models; navigation system software update AK370Z 370Z Technical Service Bulletins (TSB) / Recalls 0 02-08-2010 10:52 PM
Tsb: All nissan models; update to at/cvt terminology in service manuals AK370Z 370Z Technical Service Bulletins (TSB) / Recalls 0 02-08-2010 10:06 PM
What do you think of this deal Nissan 370z 09 29,897? law2004 Nissan 370Z Pricing / Ordering Discussions 16 01-18-2010 11:02 AM


All times are GMT -5. The time now is 04:40 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2