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-   -   HELP!Fly1 Motorsports cheated their customer. (http://www.the370z.com/nissan-370z-general-discussions/113155-help-fly1-motorsports-cheated-their-customer.html)

lionellocke 04-17-2016 08:47 PM

HELP!Fly1 Motorsports cheated their customer.
 
4 Attachment(s)
Thanks a lot for everyone in this forum.
**I have got the refund from Fly1 Motorsports**

I never complain about the long lead time or high restocking fee.
The problem is that after Lohit agreed with my refund but he didnt give me my refund until now.


I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders.
Attachment 113638

About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me.
Attachment 113639
Attachment 113640

He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well.

He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never.

Attachment 113641

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

I will update after they give me a response.

Malm 04-17-2016 09:09 PM

That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be....

Then again, I do not know your situation.

charnathan 04-17-2016 09:11 PM

why agree to restocking when it was never even received?!

i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit.

fantaZ 04-17-2016 09:21 PM

F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's

DEpointfive0 04-17-2016 09:28 PM

Don't they have a phone number you can call on their website?

sunkist350z 04-17-2016 09:29 PM

Hope you get a refund..I was thinking about their rear lip but I guess their products are crap.

dP3NGU1N 04-17-2016 09:31 PM

Seems like fly1 is lookin so there should be a response soon.

lionellocke 04-17-2016 09:35 PM

Quote:

Originally Posted by charnathan (Post 3461994)
why agree to restocking when it was never even received?!

i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit.

At first they told me I could receive fenders in less than 2 months, so I ordered. Now I am not in US and could not receive them. Thats why I want a refund.

lionellocke 04-17-2016 09:36 PM

Quote:

Originally Posted by fantaZ (Post 3461999)
F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's

I will try tomorrow! thanks a lot!

lionellocke 04-17-2016 09:37 PM

Quote:

Originally Posted by Malm (Post 3461993)
That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be....

Then again, I do not know your situation.

I am not in US right now...

fantaZ 04-17-2016 09:41 PM

Quote:

Originally Posted by lionellocke (Post 3462020)
I will try tomorrow! thanks a lot!

I have done mail order for over 20yrs and 99% of my intake of revenue is credit cards so i know how credit card co's function in this situation. they will refund you no doubt

DEpointfive0 04-17-2016 09:42 PM

1/2 looks like $360.

Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol

cooltoy 04-17-2016 10:08 PM

His Paypal is in the second attachment.

lionellocke 04-17-2016 10:22 PM

Quote:

Originally Posted by DEpointfive0 (Post 3462025)
1/2 looks like $360.

Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol

The problem here is their customer service. Also the restock fee does not include the shipping fee, so it's $440.

YzGyz 04-17-2016 10:39 PM

Why loose out $$? Not your fault they are crap. Go the CC route and get all of it back. Screw them.

YzGyz


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