The carmax and carfax fight (will update regularly)

BamBamZ · 11-13-2015, 12:22 AM

So... I showed them the post count on here (2000 at the time), Tagged autoblog and jalopnik in the post then also posted the emails I got from the attorney with the retainer letter being mailed to me and that I'll get contacted by a "Consumer advocate" who has written about carmax's illegal practices before. This caught their attention...

Got called earlier and I recorded it (and told the guy it was being recorded)... The tune is now "how can we make it right?" rather than "this is all we'll do". He sounded pessimistic saying that it'll be against their policy to buy the car back but he's going to contact the higher ups at the carmax.

The retainer will arrive tomorrow or saturday, Once I sign it there will be no more negotiations without cost to them (assuming i win)... It's a no cost to me lawyer if I lose, If I win they take 10% of the excess I get. I'm suing for $32K the car has $16K remaining on the loan so they'll deduct $1600 and the rest will come out of carmax's dime.

On the phone he tried to argue that I modified the car... I have every receipt for everything I did to the car. Down to a license plate frame... So I listed off every thing that's not maintenance or repairs. TWM short shifter, LED bulbs, License plate frames, OEM floormats, Red push button, GTR lenses, TWM shift knob, wheel spacers... Really nothing that can't be undone seeing as how I never had the OEM shift knob (it came with an autozone special 3 allen wrench bolt thing shift knob that fit like poo).

Then that I put 14K miles on the car, I told him I wouldn't have done it if they did their inspection and informed me it was wrecked. I wouldn't have bought the car...

We will see what happens in the next few days.

SouthArk370Z · 11-13-2015, 07:01 AM

Quote:

Originally Posted by BamBamZ

... Then that I put 14K miles on the car, I told him I wouldn't have done it if they did their inspection and informed me it was wrecked. I wouldn't have bought the car...

But you did put the miles on the car. I hope you are made whole but you may have to pay something for use of the vehicle.

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11-13-2015, 12:22 AM	#1 (permalink)
BamBamZ Base Member Join Date: Feb 2015 Location: Mountain House, CA Posts: 95 Drives: Touring/Sport/6spd Rep Power: 11	So... I showed them the post count on here (2000 at the time), Tagged autoblog and jalopnik in the post then also posted the emails I got from the attorney with the retainer letter being mailed to me and that I'll get contacted by a "Consumer advocate" who has written about carmax's illegal practices before. This caught their attention... Got called earlier and I recorded it (and told the guy it was being recorded)... The tune is now "how can we make it right?" rather than "this is all we'll do". He sounded pessimistic saying that it'll be against their policy to buy the car back but he's going to contact the higher ups at the carmax. The retainer will arrive tomorrow or saturday, Once I sign it there will be no more negotiations without cost to them (assuming i win)... It's a no cost to me lawyer if I lose, If I win they take 10% of the excess I get. I'm suing for $32K the car has $16K remaining on the loan so they'll deduct $1600 and the rest will come out of carmax's dime. On the phone he tried to argue that I modified the car... I have every receipt for everything I did to the car. Down to a license plate frame... So I listed off every thing that's not maintenance or repairs. TWM short shifter, LED bulbs, License plate frames, OEM floormats, Red push button, GTR lenses, TWM shift knob, wheel spacers... Really nothing that can't be undone seeing as how I never had the OEM shift knob (it came with an autozone special 3 allen wrench bolt thing shift knob that fit like poo). Then that I put 14K miles on the car, I told him I wouldn't have done it if they did their inspection and informed me it was wrecked. I wouldn't have bought the car... We will see what happens in the next few days.