The carmax and carfax fight (will update regularly)

BamBamZ · 11-05-2015, 08:12 PM

Didn't get much today... The Facebook people tried to reach out to "senior" management for modesto and didn't get anything back, or at least what they said to me...

Edit: forgot to add this
I said first

Quote:

They looked at it, admitting they could tell it was in a right front impact and that it was obvious I didn't cause the cracks in the bumper reinforcement beam as the front end was still intact except for the missing parts I know about now. The mechanic started off by saying they look for cracks or dents in the bumper reinforcement bar as soon as he got the car on the lift and was showing me what to check for, to where I pointed out the cracks in the front... The guy "Francis" told us about a Porsche Boxster they just sold that had a major front end hit but they couldn't tell because how well the impact was repaired, but that a service tech recognized the car from his previous job, so they had to buy it back although they couldn't tell everything firewall forward was replaced... Since my cars accident took place 6 years ago with less than 8k miles I wouldn't be surprised if the right front suspension was all replaced but we wouldn't be able to tell because at 8k miles the undercarriage is still clean... He also said its common to sell previously wrecked cars without knowing of it... But ultimately. All he offered was to replace the bumper reinforcement bar... But that he wasn't part of sales or anything other than the service department so he offered no real resolution to the problem of me buying a car with the lie it had a clean history of no prior accidents.

Their response

Quote:

Hey Alan, I attempted to connect further with the senior management team in Modesto this afternoon to gain some more insight into the situation from the store's perspective. I do not have any specific updates as of yet, but as soon as I'm able to discuss this with the team, I will follow up with you on any info that I'm able to discover. - Curt

I just said thanks and got

Quote:

You bet Alan, thanks for giving us the chance to look into it and for your patience.

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