major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

slammedsammy · 11-30-2015, 03:20 PM

Quote:

Originally Posted by birdman71

Well Aerojacket is closed and Fly1 is having 20% off everything Cyber Monday sales. Fly 1 and Aerojacket were the same company pretty much except run by separate people.

Lohit has great response times I know that for sure. They have the Type 3 duckbill spoiler and side-blades too

Really? Does it require a code or something? I can't get it to apply any sort of discount.

slammedsammy · 11-30-2015, 03:22 PM

Quote:

Originally Posted by birdman71

Well Aerojacket is closed and Fly1 is having 20% off everything Cyber Monday sales. Fly 1 and Aerojacket were the same company pretty much except run by separate people.

Lohit has great response times I know that for sure. They have the Type 3 duckbill spoiler and side-blades too

Nevermind! Got it. Code is: cyber20 if any of you are interested!

leatherface24 · 11-30-2015, 04:15 PM

Redacted

leatherface24 · 11-30-2015, 04:21 PM

Im having the same issue. I purchased a wing on ebay from them and they never shipped anything or responded to me or Paypal after I filed the claim. The other thing that kills me is that they post on these forums and still never get back to me after I have messaged and called repeatedly. After I got my money back from Aerojacket through my paypal claim, I decided to purchase the wing from Fly1 and mentioned my issue with Aerojacket not shipping my item and never responding. Lohit was super quick and nice to respond to me when I went to place my order but now doesnt respond to my emails or calls. I had to open up a dispute and im going to do a chargeback on my card as I see its pretty much the same issue all over again, especially if Aero and Fly1 get their parts from the same people. Screw that mess

birdman71 · 11-30-2015, 05:21 PM

Quote:

Originally Posted by leatherface24

Im having the same issue. I purchased a wing on ebay from them and they never shipped anything or responded to me or Paypal after I filed the claim. The other thing that kills me is that they post on these forums and still never get back to me after I have messaged and called repeatedly. After I got my money back from Aerojacket through my paypal claim, I decided to purchase the wing from Fly1 and mentioned my issue with Aerojacket not shipping my item and never responding. Lohit was super quick and nice to respond to me when I went to place my order but now doesnt respond to my emails or calls. I had to open up a dispute and im going to do a chargeback on my card as I see its pretty much the same issue all over again, especially if Aero and Fly1 get their parts from the same people. Screw that mess

They do not get their parts from the same distributor. They make the parts themselves at different shops just the same way with same molds etc. Completely different companies, yet like sister companies.

Lohit and Fly1 are completely separate from Alex and Rich at Aerojacket. Lohit has outstanding customer service and response time and still should be a trusted source to buy from. I know I will be buying from him here soon in the future

leatherface24 · 11-30-2015, 05:36 PM

Thanks for clearing that up l if that is the case. He's responded to me now in all fairness. It's not a knock on him as he was nice enough to honor a black Friday deal after the day passed for the offer. The thing I can't stand is vendors that are so quick to take your money but then never respond again. Before I go any further with my experience, I'll wait to see how quickly things are handled. I've been screwed in the past for thousands of dollars due to situations like this so hopefully you'll pardon me for being quite sensitive to this stuff.

leatherface24 · 11-30-2015, 05:58 PM

Just spoke with Lohit over the phone. Super nice guy and he made everything right. To clear things up, hes in no way affiliated with Rich from Aerojacket so no one has to call him to get to Rich. Hes totally separate.

DangJones · 12-02-2015, 01:35 AM

What phone number are you guys using?

I just ordered a front lip from them on the 26th (of november) and have had the money taken out of my paypal account. I emailed the company and have yet to hear a response.

...After reading this stuff... I'm worried to say the least.

tonythetiger · 12-02-2015, 09:08 AM

after ordering my amuse front bumper back in september it finally arrived, havnt check the bumper yet. Ill keep yall posted

birdman71 · 12-02-2015, 05:49 PM

Quote:

Originally Posted by DangJones

What phone number are you guys using?

I just ordered a front lip from them on the 26th (of november) and have had the money taken out of my paypal account. I emailed the company and have yet to hear a response.

...After reading this stuff... I'm worried to say the least.

Fly 1 Motorsports Ph: 1-855-464-3591; although I have Lohit on Facebook so I just message him directly because he is a friend of mine.

I forget what Aerojacket's is, I have Rich's personal cell number but I will not put that on a public forum out of respect for him and what his family may be going through.

ZeroZ34 · 12-02-2015, 06:02 PM

I suggest you guys make paypal claims or contact aerojacket via FB. Finally getting my side blades delivered, lets hope they get delivered and they get here in one piece. Will post more info soon!

DRFTR · 12-03-2015, 01:31 AM

Quote:

Originally Posted by birdman71

Fly 1 Motorsports Ph: 1-855-464-3591; although I have Lohit on Facebook so I just message him directly because he is a friend of mine.

I forget what Aerojacket's is, I have Rich's personal cell number but I will not put that on a public forum out of respect for him and what his family may be going through.

As I am the OP can u please PM me Rich's cell number. I have attempted contact in many forms (pm, posts, calls, emails and FB) and have gotten NO replies. It has been MONTHS since my last contact and the company owes me a great number of parts or money back.

I wish to handle this as diplomatically as possible, but it's getting ridiculous now.

ZeroZ34 · 12-03-2015, 09:50 AM

Quote:

Originally Posted by ZeroZ34

I suggest you guys make paypal claims or contact aerojacket via FB. Finally getting my side blades delivered, lets hope they get delivered and they get here in one piece. Will post more info soon!

ZeroZ34 · 12-03-2015, 02:29 PM

Quote:

Originally Posted by ZeroZ34

Blades have been received. Why am I posting all this? To make sure you guys know that, they're making their best effort to get me my products I've ordered. I hope OP gets through to them and they deliver!

Note: process handled via FB Messenger.

Based on my convo. with Aerojacket: not going out of business, busy, everyone on vacation overseas, swamped, busy.

hrtbrknprince · 12-03-2015, 09:15 PM

So where can I order a Duckbill from?

11-30-2015, 04:15 PM	#48 (permalink)
leatherface24 Base Member Join Date: Oct 2015 Location: Pembroke Pines Posts: 50 Drives: 09 370Z Rep Power: 10	Redacted Last edited by leatherface24; 11-30-2015 at 06:58 PM.

11-30-2015, 04:21 PM	#49 (permalink)
leatherface24 Base Member Join Date: Oct 2015 Location: Pembroke Pines Posts: 50 Drives: 09 370Z Rep Power: 10	Im having the same issue. I purchased a wing on ebay from them and they never shipped anything or responded to me or Paypal after I filed the claim. The other thing that kills me is that they post on these forums and still never get back to me after I have messaged and called repeatedly. After I got my money back from Aerojacket through my paypal claim, I decided to purchase the wing from Fly1 and mentioned my issue with Aerojacket not shipping my item and never responding. Lohit was super quick and nice to respond to me when I went to place my order but now doesnt respond to my emails or calls. I had to open up a dispute and im going to do a chargeback on my card as I see its pretty much the same issue all over again, especially if Aero and Fly1 get their parts from the same people. Screw that mess Last edited by leatherface24; 11-30-2015 at 04:26 PM.

12-02-2015, 01:35 AM	#53 (permalink)
DangJones Base Member Join Date: Mar 2014 Location: L.A. Posts: 45 Drives: 13 Nissan 370Z Sport Rep Power: 12	What phone number are you guys using? I just ordered a front lip from them on the 26th (of november) and have had the money taken out of my paypal account. I emailed the company and have yet to hear a response. ...After reading this stuff... I'm worried to say the least. __________________ \|Takeda long tube CAI\|BC/Swift\|PWJDM\|Megan Racing CBE\|Megan Racing Y-Pipe\|H&R\|Hankook\|JDM rear fog\| Specialty Z EcuTek Tune\|301whp\|

12-02-2015, 09:08 AM	#54 (permalink)
tonythetiger A True Z Fanatic Join Date: Oct 2010 Location: SA, TX Posts: 1,035 Drives: 10 Nissan 370z PG MT Rep Power: 193	after ordering my amuse front bumper back in september it finally arrived, havnt check the bumper yet. Ill keep yall posted birdman71 likes this. __________________ KWV3/Eibach/StillenG3/FI CBE+LTH+34Row/Uprev/SPL/SouthBendSS/QuaifeLSD/4.08/TommyKaira/Status/VolkZE40/AP Radical BBK/Seibon/Amuse/VIS/Sparco/WorksBellGTC/RJM/Nismo

12-02-2015, 06:02 PM	#56 (permalink)
ZeroZ34 Enthusiast Member Join Date: Apr 2015 Location: Coachella Valley Age: 37 Posts: 259 Drives: 09' Nissan 370z Rep Power: 11	I suggest you guys make paypal claims or contact aerojacket via FB. Finally getting my side blades delivered, lets hope they get delivered and they get here in one piece. Will post more info soon! DRFTR and birdman71 like this. __________________ Elite Z

11-30-2015, 05:36 PM	#51 (permalink)
leatherface24 Base Member Join Date: Oct 2015 Location: Pembroke Pines Posts: 50 Drives: 09 370Z Rep Power: 10	Thanks for clearing that up l if that is the case. He's responded to me now in all fairness. It's not a knock on him as he was nice enough to honor a black Friday deal after the day passed for the offer. The thing I can't stand is vendors that are so quick to take your money but then never respond again. Before I go any further with my experience, I'll wait to see how quickly things are handled. I've been screwed in the past for thousands of dollars due to situations like this so hopefully you'll pardon me for being quite sensitive to this stuff.

11-30-2015, 05:58 PM	#52 (permalink)
leatherface24 Base Member Join Date: Oct 2015 Location: Pembroke Pines Posts: 50 Drives: 09 370Z Rep Power: 10	Just spoke with Lohit over the phone. Super nice guy and he made everything right. To clear things up, hes in no way affiliated with Rich from Aerojacket so no one has to call him to get to Rich. Hes totally separate.

12-03-2015, 09:15 PM	#60 (permalink)
hrtbrknprince Base Member Join Date: Feb 2012 Location: Savannah Posts: 114 Drives: 14 MBMM6S Rep Power: 3369	So where can I order a Duckbill from?

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