major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

nomodsjk · 11-08-2015, 03:17 PM

Ive had nothing but good experiences with Rich at aero jacket. Maybe he's going through some personal issues. Im sure thats no comfort to those who are waiting for results but i have to think that there's something going on behind the scene thats causing this. They've been a vendor in good standing for quite some time now so hopefully whatever is causing this is temporary and gets sorted out soon. As for the correlation between fly1 and aero jacket they are in the same building so thats why the shipping info says that. Im sorry to hear this guys i really hope this gets resolved soon. Its always a shame when things like this hapoen in our community

Breadz · 11-08-2015, 11:00 PM

Ive been told my replacement wing has been finished but it will be shipped after they get home from sema

lhinojos · 11-09-2015, 01:38 AM

Sorry to hear OP. I got a full lip kit about a year ago from them, and when I got in a accident, they sold me another kit at a discounted price. From when I spoke with him, aerojacket is a side business that he has. He also is a owner/manager of a bar somewhere in LA. So I could imagine how busy he must be with running a bar, the shop, and getting ready for sema.

Just providing some insight on the situation, aerojacket I think should stay local, and aren't exactly ready for nationwide sales from what it seems.

tonythetiger · 11-09-2015, 04:34 PM

i totally agree with you, worse feedback from any other company iv worked with, its been over 2months now, no response.

birdman71 · 11-09-2015, 05:17 PM

Quote:

Originally Posted by nomodsjk

Ive had nothing but good experiences with Rich at aero jacket. Maybe he's going through some personal issues. Im sure thats no comfort to those who are waiting for results but i have to think that there's something going on behind the scene thats causing this. They've been a vendor in good standing for quite some time now so hopefully whatever is causing this is temporary and gets sorted out soon. As for the correlation between fly1 and aero jacket they are in the same building so thats why the shipping info says that. Im sorry to hear this guys i really hope this gets resolved soon. Its always a shame when things like this hapoen in our community

Sorry to hear OP, I'd keep trying Rich, He may be busy like Seth from Vivid Racing was saying
I ordered my Type 3 Carbon Fiber Duckbill spoiler from Rich with Aerojacket and communication at times took a couple days but other than that he delivered the finished product in a $HIT load of bubble and protective wrap. Fitment and Filament is beautiful.

As for communication wise, I know his wife works more than he does, and on top of that he is the main guy at Aerojacket. There are 2 other guys that come in as well to help.
Something I did notice when he dropped my product off though was that he has 4 kids. Since his wife isn't able to help much he has to run Aerojacket and on top of it play Mr. Mom.

As for the correlation of Fly1 and Aerojacket, you are close. Lohit's Fly1 shop is in Gardena and the Aerojacket shop is in Torrance. They are infact though the same product and made the same way with the same processes.

Fly1 has more of a selection when it comes to products though.

DRFTR · 11-23-2015, 09:51 PM

So I found out today through FB (370z z34) page that AEROJACKET is now closing its business. They have taken orders from several people I know and appears others in this forum, yet with every email, phone call and PM I send, I have YET to hear from the company. Someone posted today that Richard is closing his business due to family issues. Well guess what buddy, you just screwed my family out of $700 worth of my hard earned money and even more if you consider the damaged parts. I can't believe people do business this way today and can get away with it. I will be contacting PayPal and my back and requesting a refund or return of my funds. Hopefully there is a light at the end of this $h!t tunnel. If you are thinking of buying anything from AEROJACKET recently, DONT. They will scam you also.

axmea? · 11-24-2015, 02:52 AM

This is messed up. Sorry for your loss man. I feel your pain. I dealt with Richard purchasing an entire kit from him - lip, skirt, wing, fenders, etc. He was a class act and really took care of me. Paid him cash, he picked up my car after setting it up, sent me pix of the build, and drove the car back to me. It really was smooth transaction. He swapped out my wing for the infamous ducktail. He also swapped a replacement FRP skirt for a CF skirt after I let him know I was not happy with the paint work on the FRP skirt. All in all, I have nothing but praise for the guy based on my personal experience. I am not defending Richard, just sharing my personal experience. No excuse for the loss he created for you.

Breadz · 11-24-2015, 03:25 AM

Still havent recieved my replacement wing , if they dont respond clearly i have to try to get my money back through paypal
Edit: they sent me the tracking number last night phew, also i've been in contact with somebody named alex not rich

ZeroZ34 · 11-24-2015, 12:20 PM

I digress....Rich stopped answering my messages as well. I ordered some side blades in preparation for Nissfest and did not receive them. (ordered back in october).

Breadz · 11-27-2015, 05:14 PM

Finally got my replacement wing, Took 4 months of constant messaging.

Zbrah · 11-27-2015, 05:27 PM

Quote:

Originally Posted by Breadz

Finally got my replacement wing, they didnt put a return address for me to return my cracked one. Took 4 months of constant messaging.

TejanoD's Z · 11-29-2015, 03:33 PM

I too have been trying to contact them. Ordered the fenders back on 1 Nov but have not received any feedback except when I placed my order. I have been also dealing with someone name Alex at the same email on their page. When i was trying to place my order they were answering very fast but now nothing.

Breadz · 11-29-2015, 04:15 PM

Quote:

Originally Posted by TejanoD's Z

I too have been trying to contact them. Ordered the fenders back on 1 Nov but have not received any feedback except when I placed my order. I have been also dealing with someone name Alex at the same email on their page. When i was trying to place my order they were answering very fast but now nothing.

yeah i got awful response times with alex AFTER i paid

slammedsammy · 11-30-2015, 01:34 PM

very interested in this thread. dying to get my hands on a duckbill and some side-blades....

birdman71 · 11-30-2015, 01:42 PM

Quote:

Originally Posted by slammedsammy

very interested in this thread. dying to get my hands on a duckbill and some side-blades....

Well Aerojacket is closed and Fly1 is having 20% off everything Cyber Monday sales. Fly 1 and Aerojacket were the same company pretty much except run by separate people.

Lohit has great response times I know that for sure. They have the Type 3 duckbill spoiler and side-blades too

11-08-2015, 03:17 PM	#31 (permalink)
nomodsjk Premium Member Join Date: Apr 2014 Location: martinsburg wv Posts: 2,073 Drives: 2011 370z MB/7at Rep Power: 19962	Ive had nothing but good experiences with Rich at aero jacket. Maybe he's going through some personal issues. Im sure thats no comfort to those who are waiting for results but i have to think that there's something going on behind the scene thats causing this. They've been a vendor in good standing for quite some time now so hopefully whatever is causing this is temporary and gets sorted out soon. As for the correlation between fly1 and aero jacket they are in the same building so thats why the shipping info says that. Im sorry to hear this guys i really hope this gets resolved soon. Its always a shame when things like this hapoen in our community birdman71 likes this.

11-08-2015, 11:00 PM	#32 (permalink)
Breadz Base Member Join Date: Jan 2015 Location: Clovis Cali Posts: 240 Drives: 12 370z sport 6mt GM Rep Power: 10	Ive been told my replacement wing has been finished but it will be shipped after they get home from sema nomodsjk likes this.

11-09-2015, 04:34 PM	#34 (permalink)
tonythetiger A True Z Fanatic Join Date: Oct 2010 Location: SA, TX Posts: 1,035 Drives: 10 Nissan 370z PG MT Rep Power: 192	i totally agree with you, worse feedback from any other company iv worked with, its been over 2months now, no response. __________________ KWV3/Eibach/StillenG3/FI CBE+LTH+34Row/Uprev/SPL/SouthBendSS/QuaifeLSD/4.08/TommyKaira/Status/VolkZE40/AP Radical BBK/Seibon/Amuse/VIS/Sparco/WorksBellGTC/RJM/Nismo

11-23-2015, 09:51 PM	#36 (permalink)
DRFTR Base Member Join Date: Sep 2010 Location: Maryland Posts: 177 Drives: 2010 40th Rep Power: 14	So I found out today through FB (370z z34) page that AEROJACKET is now closing its business. They have taken orders from several people I know and appears others in this forum, yet with every email, phone call and PM I send, I have YET to hear from the company. Someone posted today that Richard is closing his business due to family issues. Well guess what buddy, you just screwed my family out of $700 worth of my hard earned money and even more if you consider the damaged parts. I can't believe people do business this way today and can get away with it. I will be contacting PayPal and my back and requesting a refund or return of my funds. Hopefully there is a light at the end of this $h!t tunnel. If you are thinking of buying anything from AEROJACKET recently, DONT. They will scam you also. hjo1078 likes this.

11-24-2015, 02:52 AM	#37 (permalink)
axmea? A True Z Fanatic Join Date: Apr 2012 Location: SoCal Posts: 6,233 Drives: WELL ZED PW 6MT Rep Power: 53241	This is messed up. Sorry for your loss man. I feel your pain. I dealt with Richard purchasing an entire kit from him - lip, skirt, wing, fenders, etc. He was a class act and really took care of me. Paid him cash, he picked up my car after setting it up, sent me pix of the build, and drove the car back to me. It really was smooth transaction. He swapped out my wing for the infamous ducktail. He also swapped a replacement FRP skirt for a CF skirt after I let him know I was not happy with the paint work on the FRP skirt. All in all, I have nothing but praise for the guy based on my personal experience. I am not defending Richard, just sharing my personal experience. No excuse for the loss he created for you. DRFTR and ZeroZ34 like this. __________________ >MyZ's Album< NISMO Convert/ECUTEK/Takeda CAI/F.I. HFC NR CB Carbon/F.I. 34 Row Oil Cooler/4.08 Final Drive /Powertrix+Swifts/Hotchkis/SPL/Whiteline/TWM/Zoom Engineering/EVO-R/AeroJacket Vented CF Fenders + CF Spoiler/Avant Garde-WORK/NST/Morimoto Halo/STi Clear Lenses/Carbon Signal Automotive/RJM Performance/ZSpeed Clutch Flywheel CSC delete

11-09-2015, 01:38 AM	#33 (permalink)
lhinojos Track Member Join Date: Apr 2012 Location: Riverside, CA Posts: 559 Drives: 12 370z GM M6 Rep Power: 14	Sorry to hear OP. I got a full lip kit about a year ago from them, and when I got in a accident, they sold me another kit at a discounted price. From when I spoke with him, aerojacket is a side business that he has. He also is a owner/manager of a bar somewhere in LA. So I could imagine how busy he must be with running a bar, the shop, and getting ready for sema. Just providing some insight on the situation, aerojacket I think should stay local, and aren't exactly ready for nationwide sales from what it seems.

11-24-2015, 03:25 AM	#38 (permalink)
Breadz Base Member Join Date: Jan 2015 Location: Clovis Cali Posts: 240 Drives: 12 370z sport 6mt GM Rep Power: 10	Still havent recieved my replacement wing , if they dont respond clearly i have to try to get my money back through paypal Edit: they sent me the tracking number last night phew, also i've been in contact with somebody named alex not rich Last edited by Breadz; 11-24-2015 at 08:18 PM.

11-24-2015, 12:20 PM	#39 (permalink)
ZeroZ34 Enthusiast Member Join Date: Apr 2015 Location: Coachella Valley Age: 35 Posts: 259 Drives: 09' Nissan 370z Rep Power: 10	I digress....Rich stopped answering my messages as well. I ordered some side blades in preparation for Nissfest and did not receive them. (ordered back in october). __________________ Elite Z

11-27-2015, 05:14 PM	#40 (permalink)
Breadz Base Member Join Date: Jan 2015 Location: Clovis Cali Posts: 240 Drives: 12 370z sport 6mt GM Rep Power: 10	Finally got my replacement wing, Took 4 months of constant messaging. Zbrah likes this. Last edited by Breadz; 12-01-2015 at 03:53 PM.

11-29-2015, 03:33 PM	#42 (permalink)
TejanoD's Z Base Member Join Date: Apr 2013 Location: Olympia, Wa Posts: 5 Drives: 12 370Z MT Spt Edit Rep Power: 12	I too have been trying to contact them. Ordered the fenders back on 1 Nov but have not received any feedback except when I placed my order. I have been also dealing with someone name Alex at the same email on their page. When i was trying to place my order they were answering very fast but now nothing.

11-30-2015, 01:34 PM	#44 (permalink)
slammedsammy Base Member Join Date: Nov 2015 Location: Akron, OH Posts: 159 Drives: 2009 370z Rep Power: 9	very interested in this thread. dying to get my hands on a duckbill and some side-blades.... birdman71 likes this. __________________ "It's nice to be important...but it's more important to be nice."

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