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FedEx FAIL

As a diehard BF3 fan (looks in the direction of his 370Z Platoon mates and nods), I had to make a drastic decision to order a new motherboard so I

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Old 12-23-2011, 07:38 AM   #1 (permalink)
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Default FedEx FAIL

As a diehard BF3 fan (looks in the direction of his 370Z Platoon mates and nods), I had to make a drastic decision to order a new motherboard so I could get back to playing (my old one took a crap). ANYWAY, I ordered a new board Wednesday morning and paid 35 dollars to have it overnighted to me by Thursday. Guess what, Friday morning and no sign of motherboard. I have no tracking number and the company I bought it from said they shipped it on Wednesday. Do you think I am entitled to my $35 dollars back...or at least the difference in overnight vs. second day? Just curious if anyone else has run into this before.
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Old 12-23-2011, 08:20 AM   #2 (permalink)
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Not saying its right that you paid for over night and didnt get it but you gotta understand, its a few days before xmas. UPS, FedX and USPS are all swamped
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Old 12-23-2011, 08:20 AM   #3 (permalink)
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You order from newegg or tigerdirect? I only use newegg!!!!
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Old 12-23-2011, 09:20 AM   #4 (permalink)
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I get the whole holiday thing...but I paid almost 40 dollars to have something shipped from one state away...I wouldn't be upset if I ordered ground and it was off by a day or two..but if they aren't going to meet my overnight payment, don't offer it to me or give me a heads up you know?

Also, it was not from either of those two sites. They didn't carry the board I wanted.
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Old 12-23-2011, 09:30 AM   #5 (permalink)
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It probably never shipped (hence why no tracking). A lot of parts companies don't ship same day, so unless you paid for an expedited service that assured same day shipping there isn't much that can be done except yell at the shipper.
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Old 12-23-2011, 09:32 AM   #6 (permalink)
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what sucks is I called them twice and they confirmed it shipped both times. bastards.
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Old 12-23-2011, 09:47 AM   #7 (permalink)
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Quote:
Originally Posted by hansoac View Post
what sucks is I called them twice and they confirmed it shipped both times. bastards.
They lie. If they didn't give you a tracking number then it didn't ship.
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Old 12-23-2011, 09:48 AM   #8 (permalink)
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Who did you order it from?

It probably didn't ship. If they are legit it could have "shipped" to them but might not be with FedEx yet... but usually the tracking numbers are generated in house and don't actually refresh with data until the carrier picks them up.

The real key is to find out who you ordered from... a lot of places online are not legit.
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Old 12-23-2011, 11:57 PM   #9 (permalink)
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I'd try getting your money back..
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Old 12-24-2011, 12:37 AM   #10 (permalink)
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Quote:
Originally Posted by ChrisSlicks View Post
They lie. If they didn't give you a tracking number then it didn't ship.
no reason to not provide tracking if they were being honest with you. I'd question the reputation of the company you bought it from before blaming FedEx.
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Old 12-24-2011, 12:38 AM   #11 (permalink)
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no reason to not provide tracking if they were being honest with you. I'd question the reputation of the company you bought it from before blaming FedEx.
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