jiffy lube scam

TreeSemdyZee · 08-12-2011, 08:37 PM

I get so Fu**** sick of the SOP in business being about lying.
Seems to be standard no matter what business you're in. I got an email at work yesterday that contained the phrase, "...without letting the customer know...". Pissed me off big time.
This video is just a microcosm at what goes on. Most places, including dealerships, are not about "service", they are about sales.
I had a Toyota service writer tell me that he got fired from one dealership because he wouldn't push unneeded service on customers.

Jjaden · 08-12-2011, 10:12 PM

When I was working as a teller at a bank, I was soundly chastised for missing a 'sales opportunity' and not pushing a Visa Platinum on a 74 year old grandmother who was living on her pension.

Within a month I took an extended leave of absence in order to pursue training for another line of work.

Quote:

Originally Posted by TreeSemdyZee

I get so Fu**** sick of the SOP in business being about lying.
Seems to be standard no matter what business you're in. I got an email at work yesterday that contained the phrase, "...without letting the customer know...". Pissed me off big time.
This video is just a microcosm at what goes on. Most places, including dealerships, are not about "service", they are about sales.
I had a Toyota service writer tell me that he got fired from one dealership because he wouldn't push unneeded service on customers.

TreeSemdyZee · 08-12-2011, 10:26 PM

Quote:

Originally Posted by Jjaden

When I was working as a teller at a bank, I was soundly chastised for missing a 'sales opportunity' and not pushing a Visa Platinum on a 74 year old grandmother who was living on her pension.

Within a month I took an extended leave of absence in order to pursue training for another line of work.

Kudos to you.

Seems to me nearly EVERYTHING is "all about the Benjamins" anymore. Sad.

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Intakes... are they ALL just a scam?	Methodical4u	Intake/Exhaust	69	07-17-2011 05:04 PM
Quaker Steak & Lube Newport News, VA Car Show	PapoZalsa	Mid-Atlantic Region	4	09-07-2010 06:42 PM
Dealership Scam?	TongMan	Nissan 370Z General Discussions	41	06-04-2010 10:21 PM
Scam? Research from Cali?	Justin1686	Nissan 370Z General Discussions	4	03-13-2010 11:56 AM

08-12-2011, 08:37 PM	#1 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 61 Posts: 4,887 Drives: '09 370 & ‘14 Juke Rep Power: 27409	I get so Fu**** sick of the SOP in business being about lying. Seems to be standard no matter what business you're in. I got an email at work yesterday that contained the phrase, "...without letting the customer know...". Pissed me off big time. This video is just a microcosm at what goes on. Most places, including dealerships, are not about "service", they are about sales. I had a Toyota service writer tell me that he got fired from one dealership because he wouldn't push unneeded service on customers.