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I get so Fu**** sick of the SOP in business being about lying. Seems to be standard no matter what business you're in. I got an email at work yesterday

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jiffy lube scam

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08-12-2011, 08:37 PM	#3 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 61 Posts: 4,887 Drives: '09 370 & ‘14 Juke Rep Power: 27409	I get so Fu**** sick of the SOP in business being about lying. Seems to be standard no matter what business you're in. I got an email at work yesterday that contained the phrase, "...without letting the customer know...". Pissed me off big time. This video is just a microcosm at what goes on. Most places, including dealerships, are not about "service", they are about sales. I had a Toyota service writer tell me that he got fired from one dealership because he wouldn't push unneeded service on customers.

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