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What is going on at TWM?

I ordered a shift knob from them and they sent the wrong one. After two emails they said they were going to make the right one and ship it. Three

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Old 04-21-2018, 09:09 PM   #1 (permalink)
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Default What is going on at TWM?

I ordered a shift knob from them and they sent the wrong one. After two emails they said they were going to make the right one and ship it. Three weeks later I sent them two emails and got no response and then left them a voicemail.

I've ordered two knobs and a short-shifter from them in the past and never had this issue...anyone know if they are having business issues?

Thanks.
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Old 04-22-2018, 08:05 PM   #2 (permalink)
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Trying to get a hold of TWM Performance by email is one of the worst methods of communication. You should call them and discuss to them the situation and in my experience TWM Performance is very reputable and there should not be anything wrong on there end. I ran a TWM Performance shifter and shifter knob on an old Z it was worth waiting for. The TWM Performance shifter and shifter knob is eons better than the stock OEM Nissan shifter and shifter knob. I was able to cut my times down at the track with TWM Performance shifter and shifter knob it was well worth it.
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Old 04-22-2018, 08:17 PM   #3 (permalink)
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Quote:
Originally Posted by Quicksilvers View Post
Trying to get a hold of TWM Performance by email is one of the worst methods of communication. You should call them and discuss to them the situation and in my experience TWM Performance is very reputable and there should not be anything wrong on there end. I ran a TWM Performance shifter and shifter knob on an old Z it was worth waiting for. The TWM Performance shifter and shifter knob is eons better than the stock OEM Nissan shifter and shifter knob. I was able to cut my times down at the track with TWM Performance shifter and shifter knob it was well worth it.
I did try to call them...as I stated.
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