Help me guys! I'm panicking

vancouverite · 02-15-2013, 05:55 PM

I installed my ark dts exhaust about two weeks ago.
The sound was amazing and I quite satisfied at first.
BUT! when I got home after installing the exhaust, I found out that only the passenger side tip kinda slightly turned into purple..(I wish I could put pictures but I'm new to this forum and I don't know how to insert pictures)so I called ark and they told me that the tip tuned into purple because it is not centered correctly when installed causing the one end of the tip to be closer to the exhaust than the other therefore the heat caused a discoloration of stainless.
So I adjusted tip so it doesn't get heat like before.

But here comes the problem.. as you guys know the tip is double layered whatsoever right? Now, the outer most tips are even but the inner tips are not even! the passenger side inner tip is way shorter than the driver side one.. I took pictures of them and e-mailed ark. I didn't get an answer so finally I called them today, they admitted that the tips are not even and they gave me a few options.
1. Cut the inner tip of the driverside so it can balance with the shorter passenger one.
2. Return and get a new muffler.
3. Leave as it is.

They told me that they opened and checked bunch of new exhaust they have and seems like they are all defective(length of the inner tips are not even)
Simply they are saying even though I get a new muffler, it won't be different.
WTF?! and even I should send my muffler first because it is their return policy! so I asked them. You mean I should remove the exahsut and put my stock exhaust back, send and wait till new exhaust arrive, and remove stock exhaust and install it again? Yes it is out policy.
Based on what they said, if I go through these hassle, I will be ending up with spending about 300~400 bucks(Installing,removing,shipping) and getting uneven new exhaust! wow...

I am kinda panicking right now... can't think of anything...
What would you guys do if you guys were in this situation?
Sorry it's long and my writing is messy..

2010ZilverZ · 02-15-2013, 06:11 PM

I would return it for full refund ... put the stocker back on and look else where for something better

DEpointfive0 · 02-15-2013, 06:12 PM

Um... It's an exhaust... Relax...

I'd get the new muffler, but why 300-400?!?!?! I can unbolt my muffler without lifting my car, lol

BeemaaZ · 02-15-2013, 06:27 PM

Quote:

Originally Posted by 2010ZilverZ

I would return it for full refund ... put the stocker back on and look else where for something better

UNKNOWN_370 · 02-15-2013, 07:25 PM

Ark has had a long history of beyond acceptable, uneven exhausts for our cars.

Get a refund... Ark quality is in aesthetics, not fit...
Fast Intentions
AAM
Berk
CNT
etc

All are better examples of a quality exhaust for the money.

Pricier HQ exhausts
Amuse
meisterschaft
HKS
etc

vancouverite · 02-15-2013, 07:31 PM

ARKperformance.com will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.
Damn, I don't think I can get a full refund.

vancouverite · 02-15-2013, 07:36 PM

Quote:

Originally Posted by DEpointfive0

Um... It's an exhaust... Relax...

I'd get the new muffler, but why 300-400?!?!?! I can unbolt my muffler without lifting my car, lol

I'm seriously horrible at DIY things.. I don't wanna mess it up..
I live in Canada so I guess shipping alone can cost more than 50? or 100?

vancouverite · 02-15-2013, 07:56 PM

I finally figured out how to insert pics

Garrett63 · 02-15-2013, 08:06 PM

wow.. how is that missed? that's more than a noticeable difference... you could always make the other side go purple too and everything is fine?
just an amateurs opinion >_<

maro · 02-15-2013, 08:07 PM

make the other side burnt too n u r all set!! looks kinda neat

Cafiax · 02-15-2013, 08:11 PM

Double purple it Or try and sell it on the forums. I'm sure somewhere someone doesn't care about decoloration. great sounding exhausts though. If I were you I'd just keep it. purple isn't bad LOL

Mt Tam I am · 02-15-2013, 08:15 PM

If the sound and performance were as good as you've mentioned, I think I'd learn to live with them. They tend to blacken anyway. Best of luck.

Cmike2780 · 02-15-2013, 08:22 PM

Looks kinda cool if were both sides.

hyunsoo1803 · 02-16-2013, 02:33 AM

Quote:

Originally Posted by Cafiax

Double purple it Or try and sell it on the forums. I'm sure somewhere someone doesn't care about decoloration. great sounding exhausts though. If I were you I'd just keep it. purple isn't bad LOL

At first, I told him that I like purple better

but then 3 days after....

roy'sz · 02-16-2013, 02:43 AM

Seriously they are just TIPS. Really???

02-15-2013, 05:55 PM	#1 (permalink)
vancouverite Base Member Join Date: Feb 2013 Location: Toronto Posts: 24 Drives: 16 F82 M4 Rep Power: 12	Help me guys! I'm panicking I installed my ark dts exhaust about two weeks ago. The sound was amazing and I quite satisfied at first. BUT! when I got home after installing the exhaust, I found out that only the passenger side tip kinda slightly turned into purple..(I wish I could put pictures but I'm new to this forum and I don't know how to insert pictures)so I called ark and they told me that the tip tuned into purple because it is not centered correctly when installed causing the one end of the tip to be closer to the exhaust than the other therefore the heat caused a discoloration of stainless. So I adjusted tip so it doesn't get heat like before. But here comes the problem.. as you guys know the tip is double layered whatsoever right? Now, the outer most tips are even but the inner tips are not even! the passenger side inner tip is way shorter than the driver side one.. I took pictures of them and e-mailed ark. I didn't get an answer so finally I called them today, they admitted that the tips are not even and they gave me a few options. 1. Cut the inner tip of the driverside so it can balance with the shorter passenger one. 2. Return and get a new muffler. 3. Leave as it is. They told me that they opened and checked bunch of new exhaust they have and seems like they are all defective(length of the inner tips are not even) Simply they are saying even though I get a new muffler, it won't be different. WTF?! and even I should send my muffler first because it is their return policy! so I asked them. You mean I should remove the exahsut and put my stock exhaust back, send and wait till new exhaust arrive, and remove stock exhaust and install it again? Yes it is out policy. Based on what they said, if I go through these hassle, I will be ending up with spending about 300~400 bucks(Installing,removing,shipping) and getting uneven new exhaust! wow... I am kinda panicking right now... can't think of anything... What would you guys do if you guys were in this situation? Sorry it's long and my writing is messy.. Last edited by vancouverite; 02-15-2013 at 07:59 PM.

02-15-2013, 06:11 PM	#2 (permalink)
2010ZilverZ Track Member Join Date: Aug 2012 Location: Virginia Posts: 694 Drives: Like a bat outa hell Rep Power: 13	I would return it for full refund ... put the stocker back on and look else where for something better chefsung likes this.

02-15-2013, 07:25 PM	#5 (permalink)
UNKNOWN_370 A True Z Fanatic Join Date: Jul 2009 Location: ny'r livn in tx Posts: 8,687 Drives: well over 130m.p.h. Rep Power: 14857	Ark has had a long history of beyond acceptable, uneven exhausts for our cars. Get a refund... Ark quality is in aesthetics, not fit... Fast Intentions AAM Berk CNT etc All are better examples of a quality exhaust for the money. Pricier HQ exhausts Amuse meisterschaft HKS etc pbts likes this.

02-15-2013, 08:06 PM	#9 (permalink)
Garrett63 Base Member Join Date: Dec 2011 Location: CA Posts: 135 Drives: 40th 370z Rep Power: 13	wow.. how is that missed? that's more than a noticeable difference... you could always make the other side go purple too and everything is fine? just an amateurs opinion >_< __________________

02-15-2013, 08:11 PM	#11 (permalink)
Cafiax Enthusiast Member Join Date: Nov 2010 Location: Canada - Richmond Posts: 291 Drives: 10 Nissan 370z PW A7 Rep Power: 14	Double purple it Or try and sell it on the forums. I'm sure somewhere someone doesn't care about decoloration. great sounding exhausts though. If I were you I'd just keep it. purple isn't bad LOL __________________ 2010-PW-370z Fast Intentions CBE 18" res + HFC, K&N Typhoons Intakes(Gen 3 Stillen soon), 20mm H&R Front - 25mm H&R Back, Shine Auto(Sunline)

02-15-2013, 06:12 PM	#3 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Um... It's an exhaust... Relax... I'd get the new muffler, but why 300-400?!?!?! I can unbolt my muffler without lifting my car, lol

02-15-2013, 07:31 PM	#6 (permalink)
vancouverite Base Member Join Date: Feb 2013 Location: Toronto Posts: 24 Drives: 16 F82 M4 Rep Power: 12	ARKperformance.com will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only. Damn, I don't think I can get a full refund.

02-15-2013, 07:56 PM	#8 (permalink)
vancouverite Base Member Join Date: Feb 2013 Location: Toronto Posts: 24 Drives: 16 F82 M4 Rep Power: 12	I finally figured out how to insert pics

02-15-2013, 08:07 PM	#10 (permalink)
maro Enthusiast Member Join Date: May 2010 Location: Az Posts: 414 Drives: PW Maro Z Rep Power: 14	make the other side burnt too n u r all set!! looks kinda neat

02-15-2013, 08:15 PM	#12 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3842	If the sound and performance were as good as you've mentioned, I think I'd learn to live with them. They tend to blacken anyway. Best of luck. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

02-15-2013, 08:22 PM	#13 (permalink)
Cmike2780 A True Z Fanatic Join Date: Jun 2010 Location: Long Island Posts: 5,059 Drives: slowwww Rep Power: 28	Looks kinda cool if were both sides. __________________ [09][MB][6-Spd MT][Touring][Stillen Gen III][K&N][Borla CBE][Evo-R] [ArchitTEK Photography]

02-16-2013, 02:43 AM	#15 (permalink)
roy'sz A True Z Fanatic Join Date: Aug 2011 Location: palmdale, ca Posts: 1,299 Drives: 2010 nissan 370z Rep Power: 15	Seriously they are just TIPS. Really??? UNKNOWN_370 and DEpointfive0 like this. __________________ https://www.youtube.com/watch?v=RtvG...data_playerARK HFC'S-ARK Grip-Stillen G3-M370-UPREV-Kinetix upper control arm-WC Latheworks-Stage2 Bad@$$ Driver(318whp/268tq)-

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