Help me guys! I'm panicking

vancouverite

I installed my ark dts exhaust about two weeks ago.
The sound was amazing and I quite satisfied at first.
BUT! when I got home after installing the exhaust, I found out that only the passenger side tip kinda slightly turned into purple..(I wish I could put pictures but I'm new to this forum and I don't know how to insert pictures)so I called ark and they told me that the tip tuned into purple because it is not centered correctly when installed causing the one end of the tip to be closer to the exhaust than the other therefore the heat caused a discoloration of stainless.
So I adjusted tip so it doesn't get heat like before.

But here comes the problem.. as you guys know the tip is double layered whatsoever right? Now, the outer most tips are even but the inner tips are not even! the passenger side inner tip is way shorter than the driver side one.. I took pictures of them and e-mailed ark. I didn't get an answer so finally I called them today, they admitted that the tips are not even and they gave me a few options.
1. Cut the inner tip of the driverside so it can balance with the shorter passenger one.
2. Return and get a new muffler.
3. Leave as it is.

They told me that they opened and checked bunch of new exhaust they have and seems like they are all defective(length of the inner tips are not even)
Simply they are saying even though I get a new muffler, it won't be different.
WTF?! and even I should send my muffler first because it is their return policy! so I asked them. You mean I should remove the exahsut and put my stock exhaust back, send and wait till new exhaust arrive, and remove stock exhaust and install it again? Yes it is out policy.
Based on what they said, if I go through these hassle, I will be ending up with spending about 300~400 bucks(Installing,removing,shipping) and getting uneven new exhaust! wow...

I am kinda panicking right now... can't think of anything...
What would you guys do if you guys were in this situation?
Sorry it's long and my writing is messy..

2010ZilverZ

I would return it for full refund ... put the stocker back on and look else where for something better

BeemaaZ

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DEpointfive0

Um... It's an exhaust... Relax...


I'd get the new muffler, but why 300-400?!?!?! I can unbolt my muffler without lifting my car, lol

vancouverite

I'm seriously horrible at DIY things.. I don't wanna mess it up..
I live in Canada so I guess shipping alone can cost more than 50? or 100?

UNKNOWN_370

Ark has had a long history of beyond acceptable, uneven exhausts for our cars.

Get a refund... Ark quality is in aesthetics, not fit...
Fast Intentions
AAM
Berk
CNT
etc

All are better examples of a quality exhaust for the money.

Pricier HQ exhausts
Amuse
meisterschaft
HKS
etc

Streetlife

I agree, Tanabe is my favorite, Amuse second , can't be beat for the overall package. For me it's always been JDM when it comes to an exhaust.

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jaycz

Tanabe is one quality exhaust which is much overlooked on this forum. Fit and finish is spot on. I put one on and never looked back.

Streetlife

Hands down it's the best. I knew how serious Tanabe was when i researched their R&D process, packing material,sus304 grade stainless steel, finish, tips, sound, etc.. I chose them over Amuse and would do it again for the 370Z. Good luck OP, hope everything works out well for you dealing with Ark on this issue.

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vancouverite

ARKperformance.com will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.
Damn, I don't think I can get a full refund.

vancouverite

I finally figured out how to insert pics

UNKNOWN_370

For the price... Honestly. The muffler coloration looks shytty. no shine or anything. Did you pay their $1300+ MSRP for that???

Garrett63

wow.. how is that missed? that's more than a noticeable difference... you could always make the other side go purple too and everything is fine?
just an amateurs opinion >_<

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Mt Tam I am

If the sound and performance were as good as you've mentioned, I think I'd learn to live with them. They tend to blacken anyway. Best of luck.

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maro

make the other side burnt too n u r all set!! looks kinda neat