Give up on Berk? Go with Invidia?

Z1804 · 08-02-2010, 07:16 AM

Berk does not deserve patient and loyal customers like yourselves. Brand loyalty is the result of great service over time. Berk is not doing it's job as a business. If the delay is coming from parts being made in another country, they should have found a new company to outsource to. For every month past your ETA at least $50 should have been removed from the price. The $100 is garbage. If they couldn't build the exhaust as promised, they should have never taken people's deposits and full payments.

They need to take some notes from FI. When there's going to be a delay, someone from the guys gets on and lets the customers know. They're on here regularly. You can see when they've shipped exhaust out to people. Not ONE exhaust from Berk since the new group buy?

Good luck guys! I heard the Berk in person as well and it's a wonderful exhaust. It was my first choice. I knew I would not wait for 8 months to receive after their level of service.

I hope someone from that company will make some executive decisions and start providing better service.

I've heard very good things about the Invidia Gemini.

My .02 C

Dembflyr · 08-02-2010, 09:50 AM

Thanks guys. This is exactly the discussion that I needed to help me make my decision.
I know that I'd be happy with either the Berk or Invidia.
I had made up my mind to go with the Berk even before I owned a Z. It was everything I wanted at the time. After looking at MANY videos and threads about exhausts, mainly because I haven't received mine yet, I have come to the realization that I am kind of glad that I have had more time to think it over. I have been toying with the idea of dumping Berk for over a month now.

I am going to go with the Invidia. Berk has lost me.

Good luck to those who are going to wait. I know that as soon as I cancel my order Berk will begin to ship but that's ok because I am good with my decision.

ProfessorDave · 08-02-2010, 10:02 AM

I hope the Invidia ships fast for you!

Z1804 · 08-02-2010, 12:15 PM

Quote:

Originally Posted by Dembflyr

Thanks guys. This is exactly the discussion that I needed to help me make my decision.
I know that I'd be happy with either the Berk or Invidia.
I had made up my mind to go with the Berk even before I owned a Z. It was everything I wanted at the time. After looking at MANY videos and threads about exhausts, mainly because I haven't received mine yet, I have come to the realization that I am kind of glad that I have had more time to think it over. I have been toying with the idea of dumping Berk for over a month now.

I am going to go with the Invidia. Berk has lost me.

Good luck to those who are going to wait. I know that as soon as I cancel my order Berk will begin to ship but that's ok because I am good with my decision.

The Invidia Gemini is a nice exhaust. Had I not already ordered my exhaust (being delivered this week

) I would have seriously considered the gemini.

SE · 08-02-2010, 12:26 PM

Quote:

Originally Posted by Dembflyr

Thanks guys. This is exactly the discussion that I needed to help me make my decision.
I know that I'd be happy with either the Berk or Invidia.
I had made up my mind to go with the Berk even before I owned a Z. It was everything I wanted at the time. After looking at MANY videos and threads about exhausts, mainly because I haven't received mine yet, I have come to the realization that I am kind of glad that I have had more time to think it over. I have been toying with the idea of dumping Berk for over a month now.

I am going to go with the Invidia. Berk has lost me.

Good luck to those who are going to wait. I know that as soon as I cancel my order Berk will begin to ship but that's ok because I am good with my decision.

I will personally make sure that it is in stock before you place your order.

As a fellow enthusiast, I know how difficult it is to wait on items before they arrive. If it isn't in stock, that's fine; I'll let you know at the time you make your order. But as soon as things go south, you're the first person I'll be in contact with. We try to be upfront with our customers as much as we can. Often times there is a lead time for special order items (i.e Volk with 90-day lead times), but things do go south occassionally. In these instances, we will do our best to ensure that our customers are satisfied. A satisfied customer is key to our business.

-Victor

Dembflyr · 08-02-2010, 01:19 PM

Thanks Victor.
I called and spoke to Ryan this morning. He called invidia and they have all three tip types in stock.
Now I just have to decide on which one I want.

I will call back a bit later this afternoon to place the order.

Dembflyr · 08-02-2010, 04:33 PM

I guess its time for a little backpedaling. I made my decision last night before canceling my order with Berk. I called them today to do just that. I was told that the pipes are in and they are going to start shipping tomorrow.

Now I know that they could be pulling my leg but I am giving them til Friday to ship mine since I am near the bottom of the list.

I said that they had lost me..... well they will lose me after Friday. No really, I mean it this time.

I cant believe how damn wishy-washy I have been about this whole thing. I usually make a decision and stick with it.

Now I know some of you are gonna rip me for this but hear me out.

There are two big reasons why I am giving them a few more days.
1. Either exhaust probably wouldn't show up until next week at the earliest and I am out of town all next week. So I wouldn't be able to install it next week anyway.
2. I guess that deep down I know that the Berk is my first choice.

I want to thank everyone who gave me advice in this thread.

Stay tuned for another episode of "As the cat-back turns".

drisko · 08-02-2010, 05:49 PM

Berk and COBB should team up to release some sort of performance package. Bet they could have it out and ready by 2015.

BOLIO 671 · 08-02-2010, 07:00 PM

Quote:

Originally Posted by Dembflyr

I guess its time for a little backpedaling. I made my decision last night before canceling my order with Berk. I called them today to do just that. I was told that the pipes are in and they are going to start shipping tomorrow.

Now I know that they could be pulling my leg but I am giving them til Friday to ship mine since I am near the bottom of the list.

I said that they had lost me..... well they will lose me after Friday. No really, I mean it this time.

I cant believe how damn wishy-washy I have been about this whole thing. I usually make a decision and stick with it.

Now I know some of you are gonna rip me for this but hear me out.

There are two big reasons why I am giving them a few more days.
1. Either exhaust probably wouldn't show up until next week at the earliest and I am out of town all next week. So I wouldn't be able to install it next week anyway.
2. I guess that deep down I know that the Berk is my first choice.

I want to thank everyone who gave me advice in this thread.

Stay tuned for another episode of "As the cat-back turns".

Wow!!! What a coincidence...you called to cancel and the pipes are in....Hmmm....Why didn't anyone from Berk get on here and post that update...Geeeez....Was going through this thread and was freaked at your decision, but then read this above update....You give good reasons, but bottom line Dem is that its your car and your $$$ that your spending ont this part...I know that a lot of guys here think we are all crazy for waiting this long for Berk, but I really hope that they are true to their word and that they pull through with their recent update...If not, then they will lose you forever as well as potential customers...

If the update from Berk is good then BLAST THE MUSIC AND LETS.....

Trips · 08-02-2010, 08:10 PM

Quote:

Originally Posted by drisko

Berk and COBB should team up to release some sort of performance package. Bet they could have it out and ready by 2015.

Epic Fail!

BOLIO 671 · 08-03-2010, 06:37 PM

Quote:

Originally Posted by Triple's

Epic Fail!

Yup...Berks Failed to disappoint me with another extension on the deadline....

WOHOO....WE BE DANCING!

370Zsteve · 08-04-2010, 05:23 AM

So the op bashed berk with this thread but is going with berk anyway?

lmao!! Great choice though! I love my Berk, no matter what that troll Triples says..... :P

Holliday · 08-04-2010, 07:14 AM

Dembflyr · 08-04-2010, 07:26 AM

I don't think I bashed Berk. Just a little frustrated with them and I have too much time to read other exhaust posts and watch other vids.

I have no doubt that the Berk exhaust will be a high quality piece. Their communications skills however......

If they had been communicating from the beginning then I wouldn't be entertaining the idea if canceling after waiting this long. I just want to be "in the loop". Is that too much to ask?

I doesn't look like they have shipped any out yet. Holiday is supposedly #2 and hasn't been contacted for full payment. I highly doubt that Berk would ship without full payment. To my knowledge no one has received a tracking number yet.

Tick, tick, tick........

rednek01 · 08-04-2010, 07:29 AM

If you dont mind a used exhaust you might talk to dreamer. I know he just ordered F.I.'s exhaust and will be taking his Berk cat back off.

08-02-2010, 07:16 AM	#16 (permalink)
Z1804 Premium Member Join Date: May 2010 Location: GA Posts: 784 Drives: 2009 370Z Sport M6 Rep Power: 16	Berk does not deserve patient and loyal customers like yourselves. Brand loyalty is the result of great service over time. Berk is not doing it's job as a business. If the delay is coming from parts being made in another country, they should have found a new company to outsource to. For every month past your ETA at least $50 should have been removed from the price. The $100 is garbage. If they couldn't build the exhaust as promised, they should have never taken people's deposits and full payments. They need to take some notes from FI. When there's going to be a delay, someone from the guys gets on and lets the customers know. They're on here regularly. You can see when they've shipped exhaust out to people. Not ONE exhaust from Berk since the new group buy? Good luck guys! I heard the Berk in person as well and it's a wonderful exhaust. It was my first choice. I knew I would not wait for 8 months to receive after their level of service. I hope someone from that company will make some executive decisions and start providing better service. I've heard very good things about the Invidia Gemini. My .02 C __________________ Z1804 ------ Z1804 ------ Z1804 ------ ------ Z1804 ------ Z1804 ------ Z1804 Fairlady Z 2011 Calendar Now on Sale!!!

08-02-2010, 09:50 AM	#17 (permalink)
Dembflyr Track Member Join Date: Feb 2010 Location: Indiana Posts: 886 Drives: G37S Sedan Rep Power: 16	Thanks guys. This is exactly the discussion that I needed to help me make my decision. I know that I'd be happy with either the Berk or Invidia. I had made up my mind to go with the Berk even before I owned a Z. It was everything I wanted at the time. After looking at MANY videos and threads about exhausts, mainly because I haven't received mine yet, I have come to the realization that I am kind of glad that I have had more time to think it over. I have been toying with the idea of dumping Berk for over a month now. I am going to go with the Invidia. Berk has lost me. Good luck to those who are going to wait. I know that as soon as I cancel my order Berk will begin to ship but that's ok because I am good with my decision. __________________ 2012 G37S Sedan 6MT - Project Practicality 2009-6MT-Sport/Touring-Dembflyr's Journal-TT Build Thread-CAR IS SOLD

08-02-2010, 10:02 AM	#18 (permalink)
ProfessorDave A True Z Fanatic Join Date: Jul 2010 Location: Scranton, PA Posts: 1,580 Drives: In the fairway Rep Power: 18	I hope the Invidia ships fast for you! __________________ Rain, snow, sleet, hail: 2009 Mazda 3 sGT HB Everything else: 2009 370z, PW Touring 6MT

08-02-2010, 01:19 PM	#21 (permalink)
Dembflyr Track Member Join Date: Feb 2010 Location: Indiana Posts: 886 Drives: G37S Sedan Rep Power: 16	Thanks Victor. I called and spoke to Ryan this morning. He called invidia and they have all three tip types in stock. Now I just have to decide on which one I want. I will call back a bit later this afternoon to place the order. __________________ 2012 G37S Sedan 6MT - Project Practicality 2009-6MT-Sport/Touring-Dembflyr's Journal-TT Build Thread-CAR IS SOLD

08-02-2010, 04:33 PM	#22 (permalink)
Dembflyr Track Member Join Date: Feb 2010 Location: Indiana Posts: 886 Drives: G37S Sedan Rep Power: 16	I guess its time for a little backpedaling. I made my decision last night before canceling my order with Berk. I called them today to do just that. I was told that the pipes are in and they are going to start shipping tomorrow. Now I know that they could be pulling my leg but I am giving them til Friday to ship mine since I am near the bottom of the list. I said that they had lost me..... well they will lose me after Friday. No really, I mean it this time. I cant believe how damn wishy-washy I have been about this whole thing. I usually make a decision and stick with it. Now I know some of you are gonna rip me for this but hear me out. There are two big reasons why I am giving them a few more days. 1. Either exhaust probably wouldn't show up until next week at the earliest and I am out of town all next week. So I wouldn't be able to install it next week anyway. 2. I guess that deep down I know that the Berk is my first choice. I want to thank everyone who gave me advice in this thread. Stay tuned for another episode of "As the cat-back turns". __________________ 2012 G37S Sedan 6MT - Project Practicality 2009-6MT-Sport/Touring-Dembflyr's Journal-TT Build Thread-CAR IS SOLD

08-02-2010, 05:49 PM	#23 (permalink)
drisko Base Member Join Date: Jan 2009 Location: So Cal Age: 43 Posts: 160 Drives: 09 370Z PW Tour S 6M Rep Power: 16	Berk and COBB should team up to release some sort of performance package. Bet they could have it out and ready by 2015.

08-04-2010, 05:23 AM	#27 (permalink)
370Zsteve A True Z Fanatic Join Date: Sep 2009 Location: Gold Coast CT Posts: 10,599 Drives: 2019 Corvette G.S. Rep Power: 42	So the op bashed berk with this thread but is going with berk anyway? lmao!! Great choice though! I love my Berk, no matter what that troll Triples says..... :P __________________ SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS.

08-04-2010, 07:14 AM	#28 (permalink)
Holliday Track Member Join Date: Aug 2009 Location: Cache, OK Age: 38 Posts: 916 Drives: in the fast lane.... Rep Power: 16	__________________

08-04-2010, 07:26 AM	#29 (permalink)
Dembflyr Track Member Join Date: Feb 2010 Location: Indiana Posts: 886 Drives: G37S Sedan Rep Power: 16	I don't think I bashed Berk. Just a little frustrated with them and I have too much time to read other exhaust posts and watch other vids. I have no doubt that the Berk exhaust will be a high quality piece. Their communications skills however...... If they had been communicating from the beginning then I wouldn't be entertaining the idea if canceling after waiting this long. I just want to be "in the loop". Is that too much to ask? I doesn't look like they have shipped any out yet. Holiday is supposedly #2 and hasn't been contacted for full payment. I highly doubt that Berk would ship without full payment. To my knowledge no one has received a tracking number yet. Tick, tick, tick........ __________________ 2012 G37S Sedan 6MT - Project Practicality 2009-6MT-Sport/Touring-Dembflyr's Journal-TT Build Thread-CAR IS SOLD

08-04-2010, 07:29 AM	#30 (permalink)
rednek01 Enthusiast Member Join Date: Feb 2009 Location: Houston Posts: 352 Drives: Mustang GT Rep Power: 237	If you dont mind a used exhaust you might talk to dreamer. I know he just ordered F.I.'s exhaust and will be taking his Berk cat back off. __________________ Project オレンジ 2009 (FUGLY) Grabber Orange Mustang GT // SLP loudmouth axle back // JLT intake // BamaChips Tunes // ... TheDreamer's personal mechanic

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