Berk Cat-Back Exhaust GB #2!!!

Rob@BerkTech

Yes we did receive all the sub assemblies on Monday and we had every intention of getting them out by yesterday. However we weren't able to get our hands on the 370Z that was promised to us. We had to drive out today to borrow one from a friend in order to do the test fitting.

It came down to shipping out exhausts that weren't test fitted and that's just not a compromise we are willing to do.

I apologize if it came off to you as something that wasn't entirely true and we should have contacted you to let you know. Just please understand we are just as overwhelmed as you can possibly think with what's going on, and we hate it much more that you guys are upset. We aren't in the business of making customers unhappy, it's common sense that unhappy customers = no customers. Nothing we do is intentional, we do our best to do what we can to keep you guys happy. Unfortunately other broken promises that were beyond our control sets us back and rather than ship you something that we're not comfortable with, we'd rather wait an extra day to get it on a car and be 100% happy.

And just for the record, we have no problems issuing out refunds for those that do not want to wait. We know how frustrating this can be and we want to do what's right. But we can comfortably say we are finally seeing the light at the end of the tunnel!