Time for some boost! VSR Motorsports Single Turbo Kit

FireDan50

I've been using this combo for over a year.

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VSR Single-turbo kit: 611hp/517tq @ 10psi (Q16 race gas)
Dan's VSR top-mount turbo 370z

Isamu

honestly I use the GTR ester oil... i mean.. let's be frank.. its good in the GTR.. its good in my boosted NISMO

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黒子 ('Kuroko')
Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks

jaytirbhaw

any of you guys been in touch with bobby? Apparently he doesn't work @Vortex/VSR anymore.

COSMO

Hate to say but I heard that myself...

jaytirbhaw

Got in touch with the GM over @vortex , the other Bob. Really nice guy, guess he's managing the builds now. My car is still there being worked on, I saw two other nismos that recently got completed on instagram, those belong to anyone on here?

Isamu

he OWNED VSR... so.. :dunno:

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黒子 ('Kuroko')
Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks

COSMO

Turns out he didn't own vsr. I thought he did too..

Isamu

he owned S&R(who you an I bought from) he merged with another company to make VSR... or so I was led to believe

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黒子 ('Kuroko')
Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks

COSMO

This is who he works for now..

https://www.facebook.com/pages/Perfo...11524552197847

MidnightBlueZ

Guess the cats out of the bag. Bobby accepted a position with Performance Race Solutions (PRS) outside of Orlando, as Sales Manager. He said it was a good move for him and his family. He will still continue to create his brand of turbo kits and engines over there (VSR was apparently just a brand). He will also be able to stock them for sales instead of only shop installs. I still speak to him regularly and he's still a stand up guy in my book. He sent me my order of Motul which came in yesterday matter of fact!

jaytirbhaw

I wish Bobby all the best.

Just wish he would update or let his customers who have ongoing builds that HE put together know who to speak to about their cars, instead of not returning phone calls or even texts, and me having to make a bunch of random calls to find out who knows what's going on with my car.

As you can imagine it's incredibly frustrating.

I imagine he must have been fairly busy getting readjusted these past two weeks, but i don't think its unreasonable to want to know whats going on with your car when the person you thought was overseeing it isn't around anymore. If he can post a picture on Facebook he can return an email, give a quick phone call or send a text.

I'm sure he'll see this, so give me a call Bobby.

Jay

MidnightBlueZ

I agree fully Jay. I went through a little bit of that myself. Think everyone did.. Not sure of his reasons but I'm sure he hasn't forgotten about you or any of the other Z cars there even though it may feel that way. I remember when I was down picking up my car he was telling me about the Nismo Z's coming in for turbos. One of those being you I'm sure.

jwick

There could be legal reasons as a former employee he cannot speak with current customers of VSR.

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'10 G37T 6MT Graphite/Graphite - BP - G37T Build

jaytirbhaw

After speaking to vortex I can safely assume that isn't the case.

In one phone call with the GM at vortex I got a large number of my questions answered, a timeline given and even had to fill them in on details that Bobby didn't let them in on about my car after I emailed him and texted him about it a bunch of times.

Before I sent him the initial deposit he called me many times to cover stuff about the kit. After that I got no calls unless I called him.

Not saying he's a bad guy, but this is business and I don't sugarcoat anything when it comes to customer service. If I put my faith in you, give you my money and let you touch my car you need to understand that communication is vital and there is no excuse to justify leaving a customer in the dark, which is what I feel like.

Other than that, I can't wait to get my car back and have some fun with the new power.

Edit - sorry midnight for ranting on your thread !

Infidel

I'm still wating