12-09-2013, 05:46 PM
|
#11 (permalink)
|
|
Base Member
Join Date: Sep 2012
Location: Bensenville IL
Posts: 103
Drives: 370z
Rep Power: 13
|
Quote:
Originally Posted by puckshaw
Still no refund. It's been over 3 weeks since the day Mike said they would process it. I've called 6 times and only once did I get a call back. Spoke to Sam again last Tuesday and he said that the money should show back up in my account within a couple of days. Still nothing as of today. In the time I've been waiting for my refund I've been able to order and receive a competitor's turbo kit and finish 80% of the install. How hard is it to process a simple refund?!
|
I can imagine that the refund is hard to process, to be honest it seems that recently everything with GTM is hard to process, for instance I've tried to communicate via emails and PMs for weeks now, wanted to get some advice and buy some stuff. I run my own business and I definitely see the serious lack of proper client service in this case. My advice - take care about online communication or leave this sale channel because soon you may ruin your reputation here. You may have great products but people definitely choose the vendor who delivers much more comfortable customer experience, e.g. F.I or BoostedPerformance.
|
|
|
Similar Threads
2675Likes
Threaded Mode
