Nissan 370Z Forum

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Nissan 370Z Forum (http://www.the370z.com/)

- Forced Induction (http://www.the370z.com/forced-induction/)

- - S&R (http://www.the370z.com/forced-induction/59319-s-r.html)

blackonorange

08-18-2012 05:40 PM

A better response would of been free turbos for everyone but this will suffice

Neo187H

08-18-2012 05:52 PM

Quote:

Originally Posted by blackonorange (Post 1875870)

A better response would of been free turbos for everyone but this will suffice

:rofl2:

So how did you hear about Motion Lab?

weiboy718

08-18-2012 06:55 PM

Quote:

Originally Posted by SRperformance (Post 1875747)

I would like to start off by apologizing for the lack of communication of my new sales person. I saw your intake come in and asked him about it and he said I got it. Our fab guy has been super busy. Plus we are moving to a new 15000sqft facility so whole shop is upside down. Again there are no excuses and I admit fault here. There will be no charge for your intake.
You can ask Tim & Mike I'm a straight shooter and for now on just deal with me I'm the owner Bobby. I will deal with my salesperson. Again I'm Sorry

:tup: To S&R Performance!

Nixlimited

08-18-2012 06:59 PM

Quote:

Originally Posted by weiboy718 (Post 1875945)

:tup: To S&R Performance!

:iagree:

All's well that ends well. I hope the OP can get it worked out and edit his post.

GaleForce

08-18-2012 07:04 PM

Quote:

Originally Posted by Neo187H (Post 1875830)

Impressive, easily the best response I have seen from a vendor in relation to customer issues posted on this forum.

:iagree:

Isamu

08-18-2012 07:10 PM

when it comes to customer Service, Bobby, is second to none.. he is a very busy dude.. but he will do what he has to, too make customers happy

RyanWest

08-18-2012 09:44 PM

bobby, you guys are moving again? were too?

rxdo	08-18-2012 09:49 PM

Great to see a vendor respond like this. :tup:

Huck	08-18-2012 10:49 PM

Well that just settles it, when I get the money S&R is retuning my car :tup: good customer service will win me over and get you my business every time.

Sent from my iPizzle using magic and new-fangled science stuff

ANMVQ

08-18-2012 11:01 PM

Quote:

Originally Posted by SRperformance (Post 1875747)

Hey Bobby, All I can say is WOW, :tiphat: that was the respones I honestly didnt think I would have got from you guys,. thank you for the reply and the honesty, + A plus customer serive, I will be calling you on Monday to iron the rest out, Thank you Bobby talk to you Monday morning,

Trips

08-18-2012 11:16 PM

Quote:

Originally Posted by ANMVQ (Post 1876225)

Please let us know if all goes well so we can close this!

Also Thank You S&R for stepping up :tiphat:

Mr.Squeeze

08-19-2012 12:02 AM

:tup:to S & R cant beat good customer service.

theaudir8fan

08-19-2012 03:01 AM

wow, seriously amazed at Bobby's response, only if more vendors can be like this and admits fault, the modding world would be a much better place

valpozguy

08-19-2012 05:04 AM

Just to let everyone know.Bobby did a great job on my car. My build went great. any question that I ever had on the car he answered any issue I had on the car he made right. bobby is a straight up kinda guy. If you have any questions he will answer them.

CSA0890

08-19-2012 07:41 PM

Wow very impressive. When I go to turbo my car S&R will be getting my money.

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