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STILLEN 370Z Supercharger System - Announcement!!!

Originally Posted by Kyle@STILLEN I never called anyone a liar. I said the information you received was inaccurate. And it was...Z car garage and Chuck never discussed refunding the difference

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Old 09-28-2010, 09:49 AM   #1 (permalink)
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Originally Posted by Kyle@STILLEN View Post
I never called anyone a liar. I said the information you received was inaccurate. And it was...Z car garage and Chuck never discussed refunding the difference between the tuner and tuned kits. If you would like to convert your kit to a tuner kit we will refund you the difference in the two kits.

Yes, we did say that there is going to be a 10% restocking fee if you choose to return the kit. We believe that the supercharger is working fine. The reason for the restocking fee is because during this process we have received no information that we could use to refine your car.

I'm not sure how it can be said that if there are problems we disappear. Again, we offered to fly up to you, pick up the car, drive it down to our shop, and return the car back to you with no expense to you or your shop and we were told that this was not an option.

If you have any questions please feel free to call me at 888-222-2702 ext. 173
Seriously? Did the Z shop in question send dynos or any diagnostic reports at all? If not then I understand to some degree. I guess it would come down to your word vs theirs in regards to performance. However if they have been sending any reports on the condition of the vehicle, then you all should know how his car is responding to your tune..

In all honesty, ive never believed in canned tunes. Seriously guys, to some extent our cars are all different. And each car DESERVES dyno time for a proper tune. IF you want the stillen kit DONOT get a damn canned tune yet if you can not afford R&D time. On that note, if your going FI plan on custom tuning. Not be cause stillens canned tune doesn't work. But because you should not be doing it ANY other way. If you want to be "carb legal" either leave your car stock, or wait till the front runners have been patient enough to work it out (not a cheap stab at you tom, i realize you have been through enough).

With that being said, i think at some point Stillen needs to throw the towel in on the canned tune idea if its just not working at their advertised numbers. Either lower the numbers or the price.

On a final note, for all you front runners. There is always the chance things will not go as planned. We were all crazy excited for this kit, and were all constantly asking when will it be released! Things didn't work out the way we hoped. Its time to move on, either pay the 10%, or go get your car tuned the way it deserves to be. There is no need to bash Stillen anymore. Either give them your business or don't. I realize this is easy to say from the sidelines, but I want to FI just as much as the next guy, and hope this gets resolved.
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Old 09-28-2010, 09:55 AM   #2 (permalink)
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Seriously? Did they Z shop in question send dynos or any diagnostic reports at all? If not then I understand to some degree. I guess it would come down to your word vs theirs in regards to performance. However if they have been sending any reports on the condition of the vehicle, then you all should know how his car is responding to your tune
They were sent seven different dynos. One for every tune they sent.

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Originally Posted by Lug View Post
He wants CARB cert (even though he'll never pass with his other mods). A GTM tune won't help here any more than any other 3rd party tune.

When i have to smog in 4 years its very easy for me to revert back to stock cats for smog.

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Originally Posted by Chris@FsP View Post
Tom, you do realize that on top of paying the 10% restocking fee, you also will most likely be paying labor to UN-install the kit, and get your car back to stock condition. That's $$ right there. I would say screw CARB, have it tuned by a 3rd party, and enjoy your car. There are hundreds of TT and SC kits in CA that are somehow getting by w/o the CARB cert. Just something to think about.
Im going to lose about 2 grand on the deal with the cost of install, restocking fee, and postage. Im guessing no one is interested in purchasing this supercharger from me? Its in great working condition according to stillen It comes with 7 different tunes at no cost
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Old 09-28-2010, 09:59 AM   #3 (permalink)
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Originally Posted by Nitex View Post
Seriously? Did the Z shop in question send dynos or any diagnostic reports at all? If not then I understand to some degree. I guess it would come down to your word vs theirs in regards to performance. However if they have been sending any reports on the condition of the vehicle, then you all should know how his car is responding to your tune..

In all honesty, ive never believed in canned tunes. Seriously guys, to some extent our cars are all different. And each car DESERVES dyno time for a proper tune. IF you want the stillen kit DONOT get a damn canned tune yet if you can not afford R&D time. On that note, if your going FI plan on custom tuning. Not be cause stillens canned tune doesn't work. But because you should not be doing it ANY other way. If you want to be "carb legal" either leave your car stock, or wait till the front runners have been patient enough to work it out (not a cheap stab at you tom, i realize you have been through enough).

With that being said, i think at some point Stillen needs to throw the towel in on the canned tune idea if its just not working at their advertised numbers. Either lower the numbers or the price.

On a final note, for all you front runners. There is always the chance things will not go as planned. We were all crazy excited for this kit, and were all constantly asking when will it be released! Things didn't work out the way we hoped. Its time to move on, either pay the 10%, or go get your car tuned the way it deserves to be. There is no need to bash Stillen anymore. Either give them your business or don't. I realize this is easy to say from the sidelines, but I want to FI just as much as the next guy, and hope this gets resolved.
I think this is what Chris from wheels direct has been saying consistently. A simple custom tune would probably get the job done, but Stillen doesnt seem to be manning up on that, and the customer doesnt want to bend using carb certification as the excuse. The simple fact is he has hfc's so I dont understand how you would be carb certified with that? Tom I know your having the issues, but how can you say you want carb certification when you have the hfc's, just go get a tune man and be done with it.
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Old 09-28-2010, 10:52 AM   #4 (permalink)
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Originally Posted by Nitex View Post
Seriously? Did the Z shop in question send dynos or any diagnostic reports at all? If not then I understand to some degree. I guess it would come down to your word vs theirs in regards to performance. However if they have been sending any reports on the condition of the vehicle, then you all should know how his car is responding to your tune..

In all honesty, ive never believed in canned tunes. Seriously guys, to some extent our cars are all different. And each car DESERVES dyno time for a proper tune. IF you want the stillen kit DONOT get a damn canned tune yet if you can not afford R&D time. On that note, if your going FI plan on custom tuning. Not be cause stillens canned tune doesn't work. But because you should not be doing it ANY other way. If you want to be "carb legal" either leave your car stock, or wait till the front runners have been patient enough to work it out (not a cheap stab at you tom, i realize you have been through enough).

With that being said, i think at some point Stillen needs to throw the towel in on the canned tune idea if its just not working at their advertised numbers. Either lower the numbers or the price.

On a final note, for all you front runners. There is always the chance things will not go as planned. We were all crazy excited for this kit, and were all constantly asking when will it be released! Things didn't work out the way we hoped. Its time to move on, either pay the 10%, or go get your car tuned the way it deserves to be. There is no need to bash Stillen anymore. Either give them your business or don't. I realize this is easy to say from the sidelines, but I want to FI just as much as the next guy, and hope this gets resolved.
This man makes sense...good points. A tune that has to be approved by one of the most stringent guidelines for smog testing is going to maim the car from the start.

Stillen did screw the pooch at first by releasing numbers based on a pulley that was producing more PSI. I honestly think this was not done on purpose since a few customers (including myself) were actually sent the "overboost" pulley at first. So I think they realized it either wasn't safe or it wasn't going to pass carb. Either way, it's not going to produce the same numbers.

Interesting thing is that I rarely and I mean rarely go past 8psi. Maybe because I don't bang the limiter or because there's a slight pressure drop from my headers. I would not be surprised if Stillen tested the pulley and saw 8psi all day like I do, but then when the kit started going out, they started getting more and more people breaching 8psi on the dyno so they pulled it back.

In my opinion, no one's going to hit advertised numbers because of this...less boost + carb constraints. However, if you ask me, I think you can get 430whp out of the lower boost pulley if you get custom tuned. 450whp with the higher boost pulley that you might as well get if you ARE getting custom tuned.

Quote:
Originally Posted by tomnavone View Post
They were sent seven different dynos. One for every tune they sent.
tomnavone, no offense, but anyone who thinks dynos are in any sort of way useful to solving a problem like this, has absolutely no idea about whats going on.

Quote:
Originally Posted by shumby View Post
This might actually be in the works as we speak.
We all know any tuner with experience can tune this kit. What I'd love to see is Sam make a safe, CARB approvable tune with this kit that runs completely smooth. Now that would be something.


Quote:
Originally Posted by lemansz20 View Post
I think this is what Chris from wheels direct has been saying consistently. A simple custom tune would probably get the job done, but Stillen doesnt seem to be manning up on that, and the customer doesnt want to bend using carb certification as the excuse. The simple fact is he has hfc's so I dont understand how you would be carb certified with that? Tom I know your having the issues, but how can you say you want carb certification when you have the hfc's, just go get a tune man and be done with it.
I think most people are hanging on to that warranty more than the CARB cert. 3rd party tune = no warranty and no carb.
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