In my frying pan

Shipped the turbo to COMP on June 30. Still no word from them. Sasha said he'd cover shipping and I sent him the $ amount, and then he asked for my paypal. Send him that, and several days later a paypal $ request. Still no response.

It is strange you are not getting a response from Comp. I have talked to them multiple times and they answer the phone right away and seem to have great customer service.

I really like these Comp turbos. I have one on my truck and have over 20,000 miles on it and was just cleaning the filter and there was zero play in the shaft. However, mine definitely came pre-greased...lol. Without that grease Im surprised it lasted even that long.

COMP's employees are clairvoyant. They signed for the turbo on 7/7. Called today asking about its status. COMP knew the status of the TC before I even finished giving my name! Apparently they dont know what's wrong with it but it'll be ready to ship by Monday and they'll have a report ready then but sometimes when turbos fail - in a warranty period - the causes are really complicated and probably beyond the consumer's knowledge base but they'll totally know by Monday when they ship it out.

Hell, we all know you are an idiot! LMAO

Sent from my SM-G965U using Tapatalk

That's besides the point. :rofl2:

You're not wrong. "The turbo failed due to user error. The error was buying our product."

Got a response from Comp, finally, regarding what caused the damage.

Their response was:

"Hello [Betty],

The unit was damaged internal to see what caused the issue so that’s why it was covered under warranty."

I asked if they had specifics on what caused the damage. The response:

"Production advised the clearances might have tight which caused the wheel to rub and caused the failure. All damaged parts have been replaced or repaired and it is ready to ship. Please contact shipping to proceed."

So there ya go folks! Tight clearance. In a turbocharger. Who woulda thought?

Smells like ******** to me.....:shakes head:

Hey aren't you to stupid to understand all that! :gtfo2:

Comp for the win. QC what’s that

Emailed Juan asking wtf this all meant as they shipped the TC with a shiny sheet in a clear plastic envelope which had all the clearances they allegedly measured on it.

So many people don’t let the facts get in the way of their BS

It's unfortunate that Sasha and Boosted Performance doesn't interface with their third-party vendors on behalf of their clients.

So a heads up with anyone who sends their turbo for repair. They have to destroy parts to tear it apart to fix it. From looking at Madwi's turbo. Looks like the bearings are heated up and then dropped on the shaft, as it's an interference fit between the bearing ID and the shaft OD. Once that is done. There is no moving it to make an adjustment.