My clearcoat is blistering!!!

370Zsteve

Hey Flashburn, here's something you can do to "light a fire" under the dealership. Works every time:

Action Line: Secret: name-dropping works

By Dennis Rockstroh

drockstroh@mercurynews.com

Q In April of 2008, I bought a commercial-style faucet for my customer from Home Depot.
The customer had trouble with it not working correctly from the beginning. I tried as best I could to repair it.
Finally in June 2009, I called Home Depot in Atlanta and explained the problem. I was told that another part would be shipped out to me right away. It wasn't.
I called Home Depot-Atlanta again and got yet another person who said she would send e-mails to previous contacts.
I said, I have a great idea, I'll contact my newspaper and see if they can light a fire.
Tim Traviolia
San Jose
A Your report back: "Well, looks like just the threat of media coverage solves problems.
"Received a call this morning and they are sending a new, better, lighter model faucet head to me. Thank you."
You're welcome, Tim, but you did this yourself.

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SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS.

flashburn

Thanks for your thoughts on this Steve. That was going to be my plan if repainting is going to be their solution, but I wanted to see what other people thought before. The only problem is finding an identical match for this car. The regional service rep is supposed to call me today, so I will push on them that repainting the car is a unacceptable solution. Of course the only problem is, I've yet to be able to get someone to actually diagnose the damn problem, so I that is going to be my main focus right now.

370Zsteve

Diagnose? Noooooooooooooooo. You are not being "pissed off" enough. Screw the diagnosis, the patient is beyond help.

Sorry to sound like a prick...it's just that if this was my car I'd be going absolutely batshit. The dealer would be scared to death of me.

The longer you wait for things like a diagnosis, the less chance you have of getting a new car. Right now, the fact that this car is only a couple of days old is your "ace in the hole". Don't let that advantage slip away.

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SOLD MY Z MARCH 2018 - another Core OG moves on - new ride 2019 Z Corvette Grand Sport - no mods necessary but already have eyes on HFC and intakes LOL IT NEVER ENDS.

kenchan

definitely a manufacturing problem unless it was painted (repaired) at the US dock when it arrived US shores and was fixed improperly.

regardless it's a warranty issue...i would've taken it back to the dealer and demanded a new car right then and there. dont wait.

JungleB

There's been several cases of this reported on here.

flashburn

I've read a few threads on problems specifically with Red, but nothing with PG.

kenchan

flashburn- is this your first new car? you seem kinda confused. you need to focus on what you need to do and not settle for anything less.

your confusion is easy target for dealers to pursuade you to another
option...their option. you can be firm and nice at the same time.

JungleB

You've said you've taken the car to several dealerships, but I see no mention of an auto body shop. I think they might be more upfront and more knowledgeable about what's going on than car dealerships.

Good luck!

kannibul

Don't take it to a body shop until they claim to be unable to see it.

Then take it to them, get a written estimate that documents the problem, then take it back to the dealership, that says XYZ company says there's a problem and that's how much it will cost to have it repaired, even though this should be covered under warranty. I know you said you couldn't see it, but these are professional auto-body personel that say there is a problem.

Then see if they budge. If not, then you bring out the threat of contacting Nissan HQ, and let them know of the problem, and that you would, at this time, rather not deal with that dealership, and deal directly with the auto-body shop that did the evaluation, and would like for them to pay for the repair since it's under warranty....and they are welcome to come look at it for themselves.

Ideally, it'd never get to that point.

kannibul

As a counter-point...

My sales guy said the rock chip wasn't there when they checked the car over before I took delivery. I said I looked it over when I took delivery and didn't notice it either, but it was also late (I picked the car up after they closed), and couldn't see anything very well, and it could have been missed since it's a color-level chip, not metal-level.

The GM said they'd take care of it, the sales guy gave the vibe that they wouldn't.

Depends on who you talk to and how.

Trips

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flashburn

Only update I have right now is that the service manager from the Tampa Nissan is coming to my house on Sunday to take pictures with a better camera. I talked to Nissan Corporate today, and they said before even they could do anything to help me, especially if it was concerning a new car, they would first need to see pictures of the problem themselves.

Of course this all would be taken care of sooner, if I lived closer or had the time to drive over there during the week, but work has made that impossible this week. So I'll post an update on Sunday or Monday. I'm also supposed to get a call from the person at Corporate on Monday once they get the photos.

If need be, I'll just have to take it back to the dealer some time next week and push things further.

Modshack

Sounds like your on the way to a resolution....Good luck and keep us posted!

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Steal my car! (SOLD)...Now Porsche Cayman S
Oil Cooler DIY: Here!

Mike@Blackline

in for an update

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Current Alliance BBK Sale, FREE PC Option, 370Z DiscountCLICK HERE for info!

Trips

Hey steve, looks like you got them on the ropes! lol

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