Throttle Delay at low RPM

IcedZ · 11-09-2010, 07:15 PM

I know there is a very active thread already concerning this issue: Gas Pedal Delay
However, I wanted to start this thread to track who has called Nissan to do something about it.

Nissan Consumer Affairs has been incredibly helpful thus far (though it's only been 2 days). They informed me that everybody who experiences this throttle delay needs to go to their dealer, then contact Consumer Affairs at: 1.800.NISSAN1

Please do not discuss the actual problem here, as that is what the other thread is for.

IcedZ · 11-09-2010, 07:18 PM

My experience so far:

November 1, 2010: I let my local dealer have the car for the day. I told them there was a serious lack of throttle response at low RPM's, kind of like the car is in 3rd gear, when actually in first. I also made it clear that this happens after an indeterminate amount of time.. sometimes 5 miles, sometimes 10+. The tech wasn't available the instant, so we couldn't go for a ride. They finally ended up calling me back telling me I could take my car back. The report said "checked for codes, none stored. Test drive with no problems. Test drive 2 other like vehicles, normal operation". So I went to the service manager and said if I experience the problem right now, can I bring it back and have the tech ride with me? He said sure, I'll pull him aside immediately. I had to drive almost 16 miles before the problem would show itself. I immediately went back, did NOT turn the car off, and had the tech drive. He said he could feel it (I know I could, even in the passenger seat). He also told me that the other 2 cars that he drove (one '09 identical color, and one '10) he replicated it. But since there aren't any errors, and the multi-point inspection was fine, there "technically" wasn't a problem. And he wouldn't re-write the diagnosis on the report.

November 8, 2010: I finally got a chance to call Nissan consumer affairs (1.800.NISSAN1). He documented my case, and said they were going to contact the dealership that I went to. I told him in detail what the problem was again. He also said they would get back to me in hopefully 1 business day!

November 9, 2010: I received a call back already from a rep stating that she would be the one in charge of my case. She said she was waiting to receive a call back from my local service manager, and that I should be contacted again by Friday.
If I don't hear back by Friday mid-afternoon, I will be calling them.

6spd · 11-09-2010, 08:28 PM

hopefully you wont get the run around.

zero · 11-09-2010, 08:58 PM

What gear were you in?

IcedZ · 11-09-2010, 11:16 PM

Here's to hoping not.

IcedZ · 11-12-2010, 02:04 PM

Friday 11/12: Received a call from Nissan Consumer Affairs. They said they were still waiting on some paperwork from my dealership. Then they were going to have it reviewed by another tech.

jloomis13 · 08-15-2011, 09:07 AM

I'm now having this exact problem, both with the car and TWO of my local dealers. I'm going to one more place on Friday that actually changed out my noisy ECU and see if they will fix it.

Have you had any luck with Nissan?

IcedZ · 08-16-2011, 07:52 AM

Quote:

Originally Posted by jloomis13

I'm now having this exact problem, both with the car and TWO of my local dealers. I'm going to one more place on Friday that actually changed out my noisy ECU and see if they will fix it.

Have you had any luck with Nissan?

Yeah, they gave me a GREAT deal on my trade-in! (heh heh, suckers!)

11-09-2010, 07:15 PM	#1 (permalink)
IcedZ Base Member Join Date: Feb 2009 Location: Gainesville, FL Posts: 194 Drives: 09 370 Yellow, 6MT Rep Power: 16	Throttle Delay at low RPM I know there is a very active thread already concerning this issue: Gas Pedal Delay However, I wanted to start this thread to track who has called Nissan to do something about it. Nissan Consumer Affairs has been incredibly helpful thus far (though it's only been 2 days). They informed me that everybody who experiences this throttle delay needs to go to their dealer, then contact Consumer Affairs at: 1.800.NISSAN1 Please do not discuss the actual problem here, as that is what the other thread is for.

11-09-2010, 08:28 PM	#3 (permalink)
6spd A True Z Fanatic Join Date: Aug 2009 Location: South Florida Posts: 3,001 Drives: Q50RS Rep Power: 24	hopefully you wont get the run around. __________________ -Jay- jonathanjamesphotographer.com

11-09-2010, 08:58 PM	#4 (permalink)
zero A True Z Fanatic Join Date: Dec 2008 Location: Southern California Posts: 1,259 Drives: MK 7.5 Golf R Rep Power: 22	What gear were you in? __________________

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11-09-2010, 07:18 PM	#2 (permalink)
IcedZ Base Member Join Date: Feb 2009 Location: Gainesville, FL Posts: 194 Drives: 09 370 Yellow, 6MT Rep Power: 16	My experience so far: November 1, 2010: I let my local dealer have the car for the day. I told them there was a serious lack of throttle response at low RPM's, kind of like the car is in 3rd gear, when actually in first. I also made it clear that this happens after an indeterminate amount of time.. sometimes 5 miles, sometimes 10+. The tech wasn't available the instant, so we couldn't go for a ride. They finally ended up calling me back telling me I could take my car back. The report said "checked for codes, none stored. Test drive with no problems. Test drive 2 other like vehicles, normal operation". So I went to the service manager and said if I experience the problem right now, can I bring it back and have the tech ride with me? He said sure, I'll pull him aside immediately. I had to drive almost 16 miles before the problem would show itself. I immediately went back, did NOT turn the car off, and had the tech drive. He said he could feel it (I know I could, even in the passenger seat). He also told me that the other 2 cars that he drove (one '09 identical color, and one '10) he replicated it. But since there aren't any errors, and the multi-point inspection was fine, there "technically" wasn't a problem. And he wouldn't re-write the diagnosis on the report. November 8, 2010: I finally got a chance to call Nissan consumer affairs (1.800.NISSAN1). He documented my case, and said they were going to contact the dealership that I went to. I told him in detail what the problem was again. He also said they would get back to me in hopefully 1 business day! November 9, 2010: I received a call back already from a rep stating that she would be the one in charge of my case. She said she was waiting to receive a call back from my local service manager, and that I should be contacted again by Friday. If I don't hear back by Friday mid-afternoon, I will be calling them.

11-09-2010, 11:16 PM	#5 (permalink)
IcedZ Base Member Join Date: Feb 2009 Location: Gainesville, FL Posts: 194 Drives: 09 370 Yellow, 6MT Rep Power: 16	Here's to hoping not.

11-12-2010, 02:04 PM	#6 (permalink)
IcedZ Base Member Join Date: Feb 2009 Location: Gainesville, FL Posts: 194 Drives: 09 370 Yellow, 6MT Rep Power: 16	Friday 11/12: Received a call from Nissan Consumer Affairs. They said they were still waiting on some paperwork from my dealership. Then they were going to have it reviewed by another tech.

08-15-2011, 09:07 AM	#7 (permalink)
jloomis13 Base Member Join Date: May 2010 Location: Raleigh, NC Posts: 18 Drives: 16 Silver Nismo Tech Rep Power: 15	I'm now having this exact problem, both with the car and TWO of my local dealers. I'm going to one more place on Friday that actually changed out my noisy ECU and see if they will fix it. Have you had any luck with Nissan?