Rough Start - Something Seems Wrong

Originally Posted by bclarke22

Sorry - I've been out of town. Nissan decided not to perform the repair(s). I received a telephone call from Nissan Arbitration - they are changing their previous decision and are now offering me a 2011 370Z Touring to replace my 2009 370Z Touring. No lease extension, no change in lease payment - just an outright swap for a new comparable vehicle. We are discussing the details of the vehicle swap out. I'll let you know how things turn out. I'm quite surprised by this turn of events. I wrote a letter to the Nissan CEO and Google’d a few of the Nissan Execs. I mailed 5 letters -- Apparently my letter got someone’s attention. They 'may' just retain me as a customer.