2017 370z

Darwins Child

Yes, I agree, but they have so many different models with so many different trim levels, that it must be hard for sales people and even the sales manager to keep up with everything.

With the internet, we customers are usually already well-educated about one particular vehicle before we step into the show room. Nowadays I'm not surprised to find out that I know more about a particular vehicle than the sales person does. Not only that, but most sales people nowadays freely admit to their ignorance. I guess they feel it's safer to go that route rather than try to BS a customer who does not need "sales pitch".

It's essentially the same with electronics and a wide variety of other products. Expecting absolutely nothing from sales people is the way to go.

That being said, the service dept. is an entirely different situation.