Kenwood dnx6140 Navigation issue

Liquid_G · 05-17-2010, 11:33 AM

Hey guys.. I know this isn't a Kenwood forum, but thought I'd ask since I know a lot of you have this same head unit..

The other day, got in the car and hit the Nav button on the 6140.. it switched to a black screen but then never got into the actual Nav program... like usually I'll see the warning screen and then goes to the "WHERE TO" and "VIEW MAP" screen. but this didn't do that. just sits at the black screen forever..

I tried pulling the battery cable, resetting the unit (little reset button on the front) I've checked that my antenna cable is plugged in but thinking maybe the antenna died? Not sure what else to check.. any ideas?

Liquid_G · 05-17-2010, 12:47 PM

also does anyone know what the nav button does by default if the antenna is not plugged in? Does it just drop to a black screen?

kenchan · 05-17-2010, 01:16 PM

does your owner's manual say anything in the trouble shooting section?

also ask big for his advise. he's literally big on kenwood HU's.

Liquid_G · 05-17-2010, 01:20 PM

Quote:

Originally Posted by kenchan

does your owner's manual say anything in the trouble shooting section?

also ask big for his advise. he's literally big on kenwood HU's.

ya I did read thru the manual.. nothing in there about the issue I'm having..

Liquid_G · 06-02-2010, 09:17 AM

bumping my own thread... I tried a new antenna and every type of reset procedure I could find.. Still having this issue.. I wonder if the Hard drive inside it died.. Going to bite the bullet and send it in for a repair.

kenchan · 06-02-2010, 03:29 PM

yah, sounds like a warranty repair. sucks that you have to do that. hope kenwood pays for the uninstall and install fees too (probably not)..

Liquid_G · 06-03-2010, 09:53 AM

ya its probably not under warranty anymore, but they'll still repair it if I pay for the repairs.. Funny because both me and my wife have this same headunit, (hers is fine) and I've had Kenwood HU's for years.. this is the first one I've ever had an issue with.. Just sent it off yesterday, i'll report back with the findings..

bigaudiofanat · 06-03-2010, 12:30 PM

Check to make sure your video bypass wire is still grounded. If it is not that can make the until not allow you to see anything for the screen sometimes.

Also go into your settings and look for the nav settings. See if there is a default settings in there or use te button on the front of your unti to reset the whole thing.

If not call kenwood.

Liquid_G · 06-04-2010, 01:40 PM

Thanks for the suggestion bigaudio.. but ya the video bypass wire was still good.. and reset the thing about a dozen times.. I saw a few people on some Kenwood forums have the same issue but no resolution.. So now its on the big brown truck to the Kenwood repair place..

Liquid_G · 06-09-2010, 03:45 PM

well... got word back from the Kenwood service center....

The estimate to replace nav board.
Labor - $95.00
Parts - $450.00
plus shipping/handling.

ouch.. so now not sure if I should have this thing repaired or just get a new one? thoughts?

bigaudiofanat · 06-09-2010, 10:41 PM

Get a new one sell the old one on ebay ot local to hear just be honest to people.

WICKED_GRIN · 06-10-2010, 08:55 AM

^^ Go with a well-known quality product......such as

Pioneer AVIC-X920BT Navigation receiver at Crutchfield Signature

Liquid_G · 06-10-2010, 09:27 AM

I've had probably 5 different Kenwood units over the past 10 years or so.. Wife has this exact same HU in her RX8 and its been perfect.. Never had an issue with any of them until now.. plus in my opinion Kenwood > Pioneer..

WICKED_GRIN · 06-10-2010, 09:38 AM

^^ You really have to compare unit to unit……………….Pioneer right now has the best single din unit on earth! For double din units…….I agree with you about Kenwood being a great HU……..it comes down to personal taste……..type of Nav, Pandora, # and types of pre-outs, SD card slot etc.

Pioneer USA - DEX-P99RS - Reference Series CD Tuner with Digital DSP and USB Port with Digital Direct Signal Transmission

mdbrich · 06-10-2010, 09:41 AM

I would sell it on cragslist and buy a new one of your choice. Thats way too much for a used unit

05-17-2010, 11:33 AM	#1 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	Kenwood dnx6140 Navigation issue Hey guys.. I know this isn't a Kenwood forum, but thought I'd ask since I know a lot of you have this same head unit.. The other day, got in the car and hit the Nav button on the 6140.. it switched to a black screen but then never got into the actual Nav program... like usually I'll see the warning screen and then goes to the "WHERE TO" and "VIEW MAP" screen. but this didn't do that. just sits at the black screen forever.. I tried pulling the battery cable, resetting the unit (little reset button on the front) I've checked that my antenna cable is plugged in but thinking maybe the antenna died? Not sure what else to check.. any ideas? __________________

05-17-2010, 12:47 PM	#2 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	also does anyone know what the nav button does by default if the antenna is not plugged in? Does it just drop to a black screen? __________________

06-02-2010, 09:17 AM	#5 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	bumping my own thread... I tried a new antenna and every type of reset procedure I could find.. Still having this issue.. I wonder if the Hard drive inside it died.. Going to bite the bullet and send it in for a repair. __________________

06-03-2010, 09:53 AM	#7 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	ya its probably not under warranty anymore, but they'll still repair it if I pay for the repairs.. Funny because both me and my wife have this same headunit, (hers is fine) and I've had Kenwood HU's for years.. this is the first one I've ever had an issue with.. Just sent it off yesterday, i'll report back with the findings.. __________________

06-03-2010, 12:30 PM	#8 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 852	Check to make sure your video bypass wire is still grounded. If it is not that can make the until not allow you to see anything for the screen sometimes. Also go into your settings and look for the nav settings. See if there is a default settings in there or use te button on the front of your unti to reset the whole thing. If not call kenwood. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

05-17-2010, 01:16 PM	#3 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	does your owner's manual say anything in the trouble shooting section? also ask big for his advise. he's literally big on kenwood HU's.

06-02-2010, 03:29 PM	#6 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	yah, sounds like a warranty repair. sucks that you have to do that. hope kenwood pays for the uninstall and install fees too (probably not)..

06-04-2010, 01:40 PM	#9 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	Thanks for the suggestion bigaudio.. but ya the video bypass wire was still good.. and reset the thing about a dozen times.. I saw a few people on some Kenwood forums have the same issue but no resolution.. So now its on the big brown truck to the Kenwood repair place.. __________________

06-09-2010, 03:45 PM	#10 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	well... got word back from the Kenwood service center.... The estimate to replace nav board. Labor - $95.00 Parts - $450.00 plus shipping/handling. ouch.. so now not sure if I should have this thing repaired or just get a new one? thoughts? __________________

06-09-2010, 10:41 PM	#11 (permalink)
bigaudiofanat Car Audio Installer Join Date: Jun 2009 Location: Magnolia DE Posts: 8,342 Drives: 2012 Infiniti G37x Rep Power: 852	Get a new one sell the old one on ebay ot local to hear just be honest to people. __________________ Need help with car audio or electronics? Let me know!! Need Help Let Me Know Direct email address reimermatt@gmail.com Owner of: Dynamic Mobile Audio Follow me below https://www.facebook.com/Dynamicmobileaudio/

06-10-2010, 08:55 AM	#12 (permalink)
WICKED_GRIN Enthusiast Member Join Date: Dec 2009 Location: New England Posts: 466 Drives: 370Z Roadster Black Rep Power: 15	^^ Go with a well-known quality product......such as Pioneer AVIC-X920BT Navigation receiver at Crutchfield Signature

06-10-2010, 09:27 AM	#13 (permalink)
Liquid_G A True Z Fanatic Join Date: Aug 2009 Location: Chicago Burbs Posts: 1,439 Drives: 09 370z Supercharged Rep Power: 43	I've had probably 5 different Kenwood units over the past 10 years or so.. Wife has this exact same HU in her RX8 and its been perfect.. Never had an issue with any of them until now.. plus in my opinion Kenwood > Pioneer.. __________________

06-10-2010, 09:38 AM	#14 (permalink)
WICKED_GRIN Enthusiast Member Join Date: Dec 2009 Location: New England Posts: 466 Drives: 370Z Roadster Black Rep Power: 15	^^ You really have to compare unit to unit……………….Pioneer right now has the best single din unit on earth! For double din units…….I agree with you about Kenwood being a great HU……..it comes down to personal taste……..type of Nav, Pandora, # and types of pre-outs, SD card slot etc. Pioneer USA - DEX-P99RS - Reference Series CD Tuner with Digital DSP and USB Port with Digital Direct Signal Transmission

06-10-2010, 09:41 AM	#15 (permalink)
mdbrich Base Member Join Date: Aug 2009 Location: ATX Posts: 171 Drives: Nizmo, DD Honda Fit Rep Power: 15	I would sell it on cragslist and buy a new one of your choice. Thats way too much for a used unit

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