Hey Guys,
I talked to Rick yesterday...he's definitely around. I know it's tough to get a hold of him at times - but he will ALWAYS come through. I've been at the frustrated end as well...but he's always taken good care of me (ask other Status customers too).
FYI - he has two other businesses besides Status - and just had a baby - so that definitely makes it hard to reach him at times...just hang in there. It's worth it...
-Lohit
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