^^^ /rant

Currently Active Users Viewing This Thread:
"""Dustin@Z1, John@Z1, bryan@Z1, Z1motorsports """

:roflpuke2: :roflpuke2: :roflpuke2: :roflpuke2: :roflpuke2:

And you think the members of this site are going to take your back???

Z1 ftw

The reason for the four of us watching this post is due to the fact that we take any and all customer relations matters seriously. We will do anything we can to correct a situation and to ensure that the customer is taken care of.

Dustin

I will take note of this though, if I ever need something from Z1, I won't call them first, I'll simply put them on blast and get 4 Z1 represenatives in my thread. :tup:

:tup: Top Notch :tup:

To OP: This is why you PM first, PM second, Blast third...

These are a good group of guys, and your experience wasn't something that couldn't be easily solved through talking to the Same person throughout the ordeal. And I'm fairly certain even after this they will still honor the deal you previously aquired.

I've said some nice and positive things already about Dustin and Z1.

This last one is gratis, too. You guys obviously care if you're reading this.

Meow, any further shado positivity will cost you something, at minimum a tshirt, at most some cheap parts. :D Just kiddin'

An unnecessary public vendor burn on a menial matter that should have been handled between the OP and the vendor. We have so little vendors for the 370Z out there available to 370Z owners that it is troubling to read this.

Whoops, I was not logged in....

I am the Sales Manager. Bryan is the Purchasing Manager. Dustin is ... well just a "Sweetheart". Bryan's focus is that we profit from all sales (reason for denying the price match). He knows what we pay for everything and has a profit goal in his head for everything. Basically if it is a positive number it is Bryan's friend. In this instance the number Bryan was presented did not equal the goal in his head so he denied it.

Dustin would have had it approved just like he said he would in the PM.

Good on you guys! :tup:

It's easy for everyone to sit and judge how they would have reacted...but I feel like everything I did was inline with what most of you would have done. I asked for Dustin first...not there, so I asked if the person I spoke with was able to do price matches...the person had knowledge of my specific price match in question and chose to spoke as an authoritative source for Z1. The person said Z1 was unable to match that and not sure why Dustin told me they could.

With that being said, the title of the post was "bad 1st impression...". It wasn't don't ever buy from Z1 Motorsports. I'm sure I will place an order with them along the way. They have a lot of inventory and shipping would be speedy to my location. I will take responsibility for not giving Dustin a chance to rectify the situation before I made my post. In the same token, the parts manager could have alleviated my post by transferring me to Dustin when I first asked for him. If not at first request, at the least after I told him Dustin sent me a message stating they could match the price.

Dustin - I do appreciate your willingess to honor the match. Unfortunately, I placed the order elsewhere earlier in the day.

John

I think we need to call the WAAAMbulance for the OP.

LOL

Ok well /end thread. No one cares..............


Z1 I know you guys care but the rest of the world is now looking past this without blinking

Meh, I love to hate vendors, but this is a non issue.

+1!!!!! Cry about it OP!