VIP Status??

Jamaica

Uhmm I see the usuals are in here to have there input lol

abgyak

I've been last updated by Rick last week that my wheels will be out from the customs before the 14th of April... its 6 days from now.. Hope he's keeping his word..

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Brunei Darussalam: Abode Of Peace

VIP-STATUS

Hey billy
We just talk in the pm's a few days ago.Already told you that we are waiting for your eta,if you need something just pm me.
The lines are down right now,cause we were using AT&T but changing out to a new company.But it's the same # should be up soon.
I know some people leave a small deposit or not,but when we order your wheels we pay in full,just fyi.
So we front $$ for most of the wheels that we order.
So is eta what your looking for? i don't have a update every day.Maybe about once a week.So once i have a update for you or others everyone will know

VIP-STATUS

Sorry if i'm not on here 24/7

Jamaica i know what you mean,

Billy02987

Hey Rick, yeah you sent me a pm last Monday saying you would have an ETA Tuesday or wendsday and never got back to me. I did send you messages since then and haven't received responses. I don't know if your getting them or not but they show up in my sent folder. I know you help us out a lot, but if you know your phones are gonna be disconnected for a couple days you should give your customers a heads up. For someone like myself who has to save for months to make a purchase like this it's scary when all of the sudden you can't contact the company who has your money, even if it is only a deposit. But yes, I would LOVE an update. Like I said earlier, I understand there will be delays and thats ok. I just want to be able to receive updates without having to pull teeth. Even when the phone line was up, I would call and there would be no answer. Then the machine says not to leave a message and hangs up. Even if I could just leave a message so you guys know I'm trying to get an update I would be happy.

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2010 GT-R
2009 GTM TT 370Z-SOLD

VIP-STATUS

Hey Billy
Total understand bro,i not mad at you or anyone who may want to post that they are looking for me
There's only one of me trying to take orders package your wheels in a box and ship it all out for everyone/making new parts.lol

I'm just waiting for a email update brother so i can let you know.
When the wheels comes in,i'll make for you get a Nice gift with it k
Sorry can't send you a sexy girl in a box

metz

Rick will make up for waiting, this I know.

Billy02987

Thanks Rick, just keep me in the loop is all I ask. I know it's not your fault that there are delays, and I know you can't just magically make them appear from Japan. Looking forward to hearing from you.

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2010 GT-R
2009 GTM TT 370Z-SOLD

VIP-STATUS

Dan
If you ever order anything from us that was in stock your having it the next day.When people like to post they never say from the day they order,how many times they change the color or offset then do it agian after a few weeks.Everyone wants to say there side of the story.
I guess if we don't know how to run a business,we would not be open for 8-9years when all the little shop/online company close.you think?
You even got a Z or are you in here just to talk?
Sorry bro i know it's hard some times to get a hold of me,but we got things to do everyday too bro.We don't just sit on the computer all day
I see you have a M3+WRX buy something! We sell parts for older cars too!

Flushnismo

I think Rick just told some people off...lol

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AeroJacket l BC Racing l B&M l K&N l EVO-R l TWM Performance l Tanabe l AAM l Drop Engineering l Zenclosure

dan avoN7

The issue at hand is wheel sales. You made it very clear in your previous postings that you no longer stock these wheels as "little shops" often undercut you and so it's not in your interest to stock the wheels. I have followed each thread on my350z and this forum and it's apparent there is a SERIOUS issue at hand. One or two people posting with issues.. sure maybe it's an isolated incident.. but this is clearly not the case! There are countless posts regarding serious lack of communication, failed ETA's, phones disconnected, vendor status removed, refunds not being made, etc.. those are not signs of a healthy business. It's apparent you built a solid reputation in your previous years of business and that's why I haven't commented on the situation until recently.. (reports of poor customer service have been circulating for months.. refer to THREAD HERE) Your current customers are getting the short end of the stick and it's not right. I do not currently own a Z however I was once very active within the 350Z community and still browse each Z forum daily. If you are too busy to respond to customers then you should hire someone to help with email's/PM's/call's or simply not take more orders until these issues are resolved. Sorry Rick but based on your current reputation/customer service I will not be purchasing anything from you I will take my business to that "little shop" that has time to answer my email's/PM's/call's

Jamaica

i smell troll......^ that topic been talked about already...

VIP-STATUS

I SEEEE you don't have a Z but you like to come here and find me and after 2 post you would like to write about me ok! rightttt
Thank you bro that you have the time for me!
Should work for me then if you have this much time
I was j/k when i said buy something bro lol
Ebay is a good place too bro

Waiz

LOL, it's pretty funny that a peddler for Rotas for years that undercut Rick and Work would now jump on him whenever he has a chance now that he's doesn't work for Rota.

You were so quiet when you sold Rotas

dan avoN7

Just because I'm recently registered on this forum that makes me a troll? I just happened to put some random fake cars in my user info? Same username I use on all the forums I frequent, not some nobody hiding behind a fake username.
03 WRX
http://forums.nasioc.com/forums/show....php?t=1337609

04 M3
Linea Corse Z2S ***CSL w/ a Lip!!!!*** - BMW M3 Forum.com (E30 M3 | E36 M3 | E46 M3 | E92 M3)


I've been a registered member on the my350z forums for 7 years Rick. I was notified of this thread as I saw a post on the my350z boards and came here to view/discuss. I also frequent this forum but just recently registered as I wanted to post regarding this issue. See above comments regarding your buddies "troll" comment I obviously would not work for you as you clearly show a lack of education when it comes to running a business (often the case when enthusiasts start a business). I've said what I wanted to say and so I will not respond further. I am clearly taking away valuable time from your other business's.. while you are here logged in I want you to reply to your customers who are in the dark about their orders/refunds and not to me