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Would you be mad? Tire shop damage.

I got a good deal on tires, but afterwords found out they really did a bang-up job. All four 19" Rays rims suffered the same exact fate - likely from

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Old 12-21-2010, 08:12 AM   #1 (permalink)
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Default Would you be mad? Tire shop damage.

I got a good deal on tires, but afterwords found out they really did a bang-up job. All four 19" Rays rims suffered the same exact fate - likely from a screw driver and a hammer going to town. I called and they said for 38 years they've never had any problems at all.

The place is here: PORTERFIELD TIRE, INC. ATHENS, GA (706) 549-6698 its a local shop which sold me Hankook Evo12 tires for a price that beat them all, even online prices could not beat 'em. I got all 4 tires installed plus a 4 wheel alignment for $780 which was a good deal... but now I feel 'had'.

I'm waiting to hear back from the owner later today. If this happened to you would you pursue restitution?
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Old 12-21-2010, 08:16 AM   #2 (permalink)
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are you talking about the scratches on the inside of the wheel by the stick-on weights
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Old 12-21-2010, 08:19 AM   #3 (permalink)
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Yes
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Old 12-21-2010, 08:33 AM   #4 (permalink)
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thats not a big deal. thats the only way they get the sticker weights off. most of that isn't probably scratches, its most likely scraping through the brake dust. either way, i have had that on every set of wheels i've ever had remounted and balanced and i've never noticed it unless i was looking specifically for it, and you can't really see it when the car is mounted.

the only damage that is worth making a fuss over is damage to the face or lip or soem kind of dent or w/e
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Old 12-21-2010, 08:37 AM   #5 (permalink)
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yea sometimes those can be a real bitch to get off, i'm with jeff, as long as they didn't damage the outside face of the wheel or bend it i wouldn't be worried about those little marks. and honestly, having worked in a dealership and changed my fair share of tires, its reeeaaallllyyy hard not to scratch the wheels. 99% of the tire machines out there are made for old style wheels not the newer alloys and it makes a difference.
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Old 12-21-2010, 08:47 AM   #6 (permalink)
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OK. I'll pull back then. I cant really say I recommend porterfield tire but since you live in Anderson, SC they are the best price around for our cars. Location is Athens, GA.
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Old 12-21-2010, 08:52 AM   #7 (permalink)
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THas a damn cheap pric eon those tires man. were they new?
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Old 12-21-2010, 09:05 AM   #8 (permalink)
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thats an insane price for those tires.
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Old 12-21-2010, 09:32 AM   #9 (permalink)
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Doesn't look too bad, but it seems they could hit them with a torch and use a plastic pry tool and get them off. Just spit-balling though because I've never changed/balanced tires myself.
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Old 12-21-2010, 09:45 AM   #10 (permalink)
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Doesn't look too bad, but it seems they could hit them with a torch and use a plastic pry tool and get them off. Just spit-balling though because I've never changed/balanced tires myself.
They typically use a flat bladed knife, looks like a butter knife but with a flexible blade. They can suck to get off so some scraping is inevitable.
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Old 12-21-2010, 10:03 AM   #11 (permalink)
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Looks pretty typical- I'd give 'em some slack.

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Old 12-21-2010, 10:31 AM   #12 (permalink)
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doh... i would NOT be pissed off about that. that's pretty normal. if you're THAT picky, next time remove the weights, center cap, and valve cap and roll the wheels in.

most tire places will damage the outer cosmetic surface.
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Old 12-21-2010, 12:12 PM   #13 (permalink)
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THas a damn cheap pric eon those tires man. were they new?
what?
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Old 12-21-2010, 01:19 PM   #14 (permalink)
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Normal, a little road grime and you'll never noticed it again. That is a smoking deal on the tires though.
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Old 12-21-2010, 01:47 PM   #15 (permalink)
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They make plastic scrapers to remove those. Most large tire stores use them so that does not happen. I am pretty anal and it would bother me. I take the cores out, no center cap and no weights on the wheels. I also take the wheels in off the car. I know that it may seem a litttle overboard but I have worked in those type of places for years and see how any kind of performance car gets treated. There is not many shops that will take the care you would on your car. I would say something to point out that it matters to some people even if it seems like nothing to others. good luck if you do decide to say something.
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