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Sh i t happens..... They offered you a full refund or a full replacement set in any other model and you didn't want either. They actually have a good customer

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Old 09-10-2010, 06:40 PM   #1 (permalink)
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Shit happens..... They offered you a full refund or a full replacement set in any other model and you didn't want either. They actually have a good customer service if you check around.
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Old 09-10-2010, 06:44 PM   #2 (permalink)
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Shit happens..... They offered you a full refund or a full replacement set in any other model and you didn't want either. They actually have a good customer service if you check around.

Its not what was said but how it was said. Myself and the manager of the shop both think we were treated poorly. And Im not asking for you opinion on what happened....Im asking anyones opinion or suggestions on a different wheel company.
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Old 09-10-2010, 06:50 PM   #3 (permalink)
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Well Jav...how about replacing them with a set of VF051's
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Old 09-10-2010, 07:35 PM   #4 (permalink)
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Well Jav...how about replacing them with a set of VF051's
I'm sorry.. I can not give you a set of $5700 custom 3 piece forged wheels in exchange for a set that only cost $2300.

We're really trying ot help you out here.. we gave you 3 very good options.

1. select another wheel from our line up and we will swap your wheels out.

2. Full refund

3. Or wait the 60-90 days until the 084's are in stock again and I will send you a brand new set.



If this is not good customer service then I do not know what is...
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Old 09-10-2010, 07:50 PM   #5 (permalink)
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Like I said...its not what was said, but how it was said.

Looks like I'll probably be going with the refund.

Quote:
Originally Posted by jav@vossen View Post
I'm sorry.. I can not give you a set of $5700 custom 3 piece forged wheels in exchange for a set that only cost $2300.

We're really trying ot help you out here.. we gave you 3 very good options.

1. select another wheel from our line up and we will swap your wheels out.

2. Full refund

3. Or wait the 60-90 days until the 084's are in stock again and I will send you a brand new set.



If this is not good customer service then I do not know what is...
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