Vendor Reviews & Complaints

XwChriswX

Oh its nothing personal, so don't worry.

In terms of 'policing' vendors and keeping track of what all they have 'in stock' vs what they order for you... How do you propose we as a forum do that? Do you mean someone needs to physically go through their warehouse's on a weekly basis and log every wheel set/intake/cbe/etc they have and update a thread instead of bumping order threads?

Usually vendors only keep 2-3 of high volume items in stock because they know those will be good sellers. But anything you want that's custom made, or things made outside the country you HAVE to accept as a customer there might be a wait. And it might be an extensive wait depending on just how customized your item is. Especially with wheels, as Bullitt said in that disaster of a Venaci wheel thread, wheel manufacturers only make so many of a given wheel in a given size in a given offset at a time. Then those have to wait until a whole container is full. Then those still have to wait until a whole ship is full. And then that ship has to make it from Port A to Port B. Then unload and get all the containers to customs... And Customs sometimes goes by smoothly, but then again sometimes [Insert: Usually] takes forever...

I understand not getting the best communication from a vendor, but sometimes the problem is not with the vendor at all, they cannot help it if the manufacturer isn't giving them 100% of the details on every single order they submit. 95% of the vendors on this forum I've seen have been very helpful to their customers, and the threads reflect that. There's a reason you don't see certain vendors having negative threads made. If there is a legit gripe with a vendor, honestly you won't even see a thread about it because the issue will be resolved respectfully through the vendor and the member via PM or telephone or in person. 10 times out of 11 the threads you see are from people who just get butthurt cause their super custom item didn't get here in 5 minutes like they wanted it to because they don't accept the fact that to be special, you gotta wait.

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SE

Chris hit the nail on the head with that one. Most vendors, believe it or not, DO NOT stock all of their offered products. Sometimes they get them from third party wholesalers or distribution companies. The perfect example is Volk/Advan wheels. Unless they are importing directly from Japan (99.99% not likely), they are getting Volk/Advan from Mackin. Mackin stocks most Volk wheels that are likely to be sold quickly, but most orders will need to be special ordered from Japan.

I don't know of any company that buys 100 sets of Volk wheels to stock them, because Mackin has the biggest buying/stocking power in the entire US. At most I've seen 5-6 sets, and even then they're getting them from Mackin.

definitionxmk

^Agree!

At the end of it all, it's your money and having the ability to research vendors would greatly help where you want to spend it.

Would you buy from this guy?

eBay Feedback profile for lowcostpowertools




Exactly.

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shadoquad

I'm not saying that vendors should run rampant. I'm just saying that if there's a system in place, it shouldn't just be up to the users to trash this sponsor or that. There has to be an objective and verifiable system.

W.O.W. 370Z

That is what I am asking for. That is what the iTrader system is.

Do you even know how the iTrader system works? Both the consumer and vendor leave feedback on transactions that originated in the forum, i.e. private classified or sponsor classified.

How could you be against a system like that? Many many forums utilize the system.

shadoquad

I don't have a problem with that, but what I assumed, and what I was responding to, was the idea of vendor review and complaint threads. They never work out.

In fact, even positive review threads can turn heated if one user had a great experience while another had a bad one with the same vendor.

W.O.W. 370Z

That's all I was asking for. Pretty simple request IHMO.

I don't know what others were demanding. But you responded to the wrong person.

shadoquad

No I didn't. My original response was to the Original Post in this thread, which "demanded" a section for vendor reviews and complaints, which is what I'm vehemently opposed to, and you responded to my post about that.

Doesn't matter, we've found some common ground here. You know what my gripes are, and I see your point about having some objective review system.

Then again, it matters very little what we think. It's up to the admins.

SPOHN

We need to do this. Seriously!

There are know Vendors here and they just don't responed to PM's or phone call. What's up? They love to bump there threads though.

I just sent four more PM's out last night to different vendors, let's see how this guys do. Next I'm calling names.

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definitionxmk

^i'm in for it =)

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FALKEN . AMUSE . STANCE . INVIDIA . MINES . TOMMY KAIRA . BRIDE . VOLK RACING . GTM
Featured in DSPORT issue #137 - Follow me on Instagram: @definitionxmk

E.Aguiar

Hi every one, Do you guys know that company EVO-R* Performance Motorsports 350Z G37 EVO X RX-8 Hummer H2 RX-7.
I placed an order, PAID and didn't receive it yet... They even send an e-mail to confirm the order...