Thank you Stillen

The Weapon · 05-16-2009, 06:48 PM

I gotta give it up to Stillen for their awesome customer support. The other dealer sent me an GEN III for a G37. After fussing with the intake install i gave up after 2 hours when the filters wouldn't fit.

On Friday night at about midnight I sent emails to the other company and Stillen. Josh responded right away letting me know that they were not the same intakes and I had the wrong one. The other dealer said they were the same after I had to call to get a response on Monday. I won't go into details about what happened after that but after not having a car for a week Stillen hooked it up and sent me the correct GEN III and i was able to hit the drag strip on time and have my car back for the weekend.

Thank you Josh and and thank you Stillen for your great customer support.

Best Regards,
The Weapon

Josh@STILLEN · 05-18-2009, 06:29 PM

Nice! I'm glad you got the car back together in time for the drag strip!

Thanks for the kudos..

Josh

05-16-2009, 06:48 PM	#1 (permalink)
The Weapon Enthusiast Member Join Date: Nov 2008 Location: Tucson, AZ Posts: 286 Drives: 370Z Tour/Sport Blk Rep Power: 3371	Thank you Stillen I gotta give it up to Stillen for their awesome customer support. The other dealer sent me an GEN III for a G37. After fussing with the intake install i gave up after 2 hours when the filters wouldn't fit. On Friday night at about midnight I sent emails to the other company and Stillen. Josh responded right away letting me know that they were not the same intakes and I had the wrong one. The other dealer said they were the same after I had to call to get a response on Monday. I won't go into details about what happened after that but after not having a car for a week Stillen hooked it up and sent me the correct GEN III and i was able to hit the drag strip on time and have my car back for the weekend. Thank you Josh and and thank you Stillen for your great customer support. Best Regards, The Weapon

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05-18-2009, 06:29 PM	#2 (permalink)
Josh@STILLEN The370Z.com Sponsor Join Date: Dec 2008 Location: Costa Mesa, CA Posts: 1,197 Drives: 2004 G35 Coupe 6MT Rep Power: 533	Nice! I'm glad you got the car back together in time for the drag strip! Thanks for the kudos.. Josh