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Originally Posted by Mike when you order new ones, tell them I will take care of the repowdercoating at no charge for you. (I do their powdercoating, and coated those

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Old 05-11-2015, 07:34 PM   #46 (permalink)
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Quote:
Originally Posted by Mike View Post
when you order new ones, tell them I will take care of the repowdercoating at no charge for you. (I do their powdercoating, and coated those for you)

Mike my man! Let me tell you, you did an outstanding job on the paint! I appreciate it so much, there are some good people on this forum!
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Old 05-19-2015, 02:57 PM   #47 (permalink)
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PM sent!
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Old 06-18-2015, 04:02 PM   #48 (permalink)
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Update: i had both calipers rethreaded and purchased new banjo bolts. The brakes are finally on and good to go!

ImageUploadedByTapatalk1434661310.531598.jpgImageUploadedByTapatalk1434661326.196499.jpgImageUploadedByTapatalk1434661341.813110.jpg
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Old 06-19-2015, 01:46 AM   #49 (permalink)
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glad it all worked out!
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Old 08-09-2015, 07:27 PM   #50 (permalink)
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Not a bad site for your Z needs but The last two purchases from them havnt been so good for me, first they ran outv stock on a part (understandsable, took about 3weeks to recive) and recently I've ordered a Paint pen from them and I have been waiting about a month and a half to recive it... Alittle disappointed.
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Old 08-09-2015, 07:35 PM   #51 (permalink)
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Give them a call, see what's up
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Old 08-09-2015, 10:04 PM   #52 (permalink)
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Quote:
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Give them a call, see what's up
I have! They've told me they should be in stock in a week or 2 about 3 weeks ago. Still no confirmation email, hoping they receive them soon! Lol
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Old 08-10-2015, 07:41 AM   #53 (permalink)
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Ive had nothing but great experiences with them. Always answered any questions i had and parts always arrived as promised. I do work at a dealership and know first hand that sometimes getting oem stuff is delayed and delayed over and over again. Thats just the nature of the beast.
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Old 08-10-2015, 08:43 AM   #54 (permalink)
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I have dealt with John, over the phone, a couple times and I have been more than pleased. Very helpful and great customer service. I purchased my rotors, lines, fluid, and pads from them on my brake upgrade and received the package from GA to my door in AR (that stands for Arkansas, not Arizona FYI) in a matter of 2 days. Anytime I have another purchase, I will definitely check to see if Z1 has it first to bring my business back to them.
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Old 07-27-2016, 12:33 PM   #55 (permalink)
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Unfortunately I have a bad experience too. I've purchased a lot of parts from Z1 for my build engine and others engines. About 4 weeks ago I've purchased a lot of stuff but the conrod I received from Z1 was damaged. You can see it on the pictures, those conrods are useless. After 4 weeks of waiting I'm still with those useless parts and Z1 has done nothing to replace it. My 3 or 4 last emails are still without any response from them. I thought they gonna replace them but after couple weeks of waiting my patience is at the limit. Could you please help me with that issue John@Z1 ? I've started to resolving this issue with Shanna but she stoped responding on my emails...

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Old 07-27-2016, 01:13 PM   #56 (permalink)
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I've only ordered small parts and some fluids from Z1, but no issues with any of that.

If we could only get some overflow hoses for the 2012+
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Old 07-27-2016, 01:49 PM   #57 (permalink)
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Quote:
Originally Posted by Diabel View Post
Unfortunately I have a bad experience too. I've purchased a lot of parts from Z1 for my build engine and others engines. About 4 weeks ago I've purchased a lot of stuff but the conrod I received from Z1 was damaged. You can see it on the pictures, those conrods are useless. After 4 weeks of waiting I'm still with those useless parts and Z1 has done nothing to replace it. My 3 or 4 last emails are still without any response from them. I thought they gonna replace them but after couple weeks of waiting my patience is at the limit. Could you please help me with that issue John@Z1 ? I've started to resolving this issue with Shanna but she stoped responding on my emails...

call call call

emails are easy to blow off. It is a shame that MOST companies take emails like they are unimportant but its how it seems to go all the time.

If you call and dont get any where, call more then once a day and call every day.

Iv never gotten great feedback from any company that Iv only emailed, since 2006. Vivid racing, RavSpec, B2auto, Z1motorsports, outcast garage and a good 4-5 more companies that no longer exist. They love to take money but dont stay very vigilant on email response. Not saying they dont respond but its obvious they are like "meh, when I feel like it Ill email back"

When I call, sh*t gets figured out REAL quick and if they do the ol' "Ill see what I can do, Ill call you back this afternoon" You call back in the afternoon because theres a good chance they will NOT call you the same day. They already got your money so fixing a problem or giving refunds doesnt happen with a snap of a finger, even though it CAN.
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As for Z1 products...Iv ordered a few things from them, stock parts for my G35. I ordered their z-tube and it fits like utter garbage and when I called, the guy over the phone was an a$$hole acting like I was retarded. Having installed well over a dozen intakes it even more insulting. He was dismissive and acted like a customer call was a burden. I do wish I got his name.
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Old 04-01-2018, 08:31 PM   #58 (permalink)
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Same here Z1 is fantastic. I had one slight issue when I sent some thing back for a return and I didn't get refunded and they investigated and ran the return... so all in all no probs that are to complain about
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Old 04-01-2018, 09:59 PM   #59 (permalink)
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I just read through this entire post trying to figure out how I missed this then I looked at the date.


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