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I don't like what happened at all from this story, it sounds like he had some problems, and took it out on you. It's not like your taking food off
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#1 (permalink) |
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I don't like what happened at all from this story, it sounds like he had some problems, and took it out on you. It's not like your taking food off his table taking up another hour of his time... Things happen, but they should accept some liability for that, I've never heard of an at your own risk mechanic where they charge you as they go. There are exceptions, but wow that sucks.
Last weekend, my mechanic (who i've been dealing with for over 10 years) over here in sea cliff put in a set of speakers for me, not something they normally do. It ended up taking him 2 hours to do, yet he agreed for a rate to charge me, over the phone, and he kept it despite the fact it ended up taking 2 hours... Had no bearing on how he quoted me, that's how he does things. I'm not trying to sound like an Amex commercial, but they handle this all the time, and will you me cancel payment immediately, take your side, and have pretty much a concierge service for dealing with customer service, even when the business you are dealing with fails to handle the situation fairly... |
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#3 (permalink) | |
A True Z Fanatic
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The OP dealt with Gary, it seems. Unfortunate situation. Just so you know, something better is coming. A new shop. A great crew. But familiar faces a lot of you guys here love and trust. It's a little cryptic and I can't say much more than that, but great things are on their way.
Modme: You will find your car a proper home very shortly where you will always feel comfortable getting work done. Quote:
Last edited by AlphaSnacks; 01-30-2012 at 09:39 PM. |
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#5 (permalink) | |
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OP, sorry to hear about your issue.
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