New TSB for 2010-2011 Roadster Owners

crash1369 · 03-27-2011, 11:22 PM

Why, playing games with them is just going to piss them off and make things more difficult for you. Just tell them the number since you've got it and have them look it up, it clearly says what is covered and there shouldn't be any questions.

tn370z · 03-28-2011, 04:01 PM

But it also is not my place to tell them there is a TSB for my car when even THEY tell me today that the first thing they do on every car that comes thru their shop is to check on line for any TSB's that apply to that vehicle.

I did ask the service manager again about the issue and he told me again that the car should be taken to the people he had told me about before and that it was not covered under any type of warranty.

I present the service manager and manager with the COPY of the TSB. They then check to verify it is real, I can understand this, Then I am told they have no idea how it was missed.

I am getting a check to reimburse me for the door adjustment they charged me for. They are ordering me a new top and will notify when I can bring my car in to have it installed. They are also going to provide me a car to drive while my Vehicle is being repaired. (they said they do not normally provide cars to drive during work being done.)

I just smiled and pointed to the GTR in the showroom.

03-27-2011, 11:22 PM	#1 (permalink)
crash1369 Enthusiast Member Join Date: Nov 2010 Location: Tobyharlem Age: 42 Posts: 474 Drives: C300 - 6spd Rep Power: 729	Why, playing games with them is just going to piss them off and make things more difficult for you. Just tell them the number since you've got it and have them look it up, it clearly says what is covered and there shouldn't be any questions. __________________ "At no point during your rambling, incoherent response did you ever come close to anything that could be considered a rational thought. We are all now dumber for having listened to it. I award you no points, and may god have mercy on your soul."

03-28-2011, 04:01 PM	#2 (permalink)
tn370z Base Member Join Date: Jul 2010 Location: Tennessee Posts: 10 Drives: 2010 370Z Roadster Rep Power: 16	But it also is not my place to tell them there is a TSB for my car when even THEY tell me today that the first thing they do on every car that comes thru their shop is to check on line for any TSB's that apply to that vehicle. I did ask the service manager again about the issue and he told me again that the car should be taken to the people he had told me about before and that it was not covered under any type of warranty. I present the service manager and manager with the COPY of the TSB. They then check to verify it is real, I can understand this, Then I am told they have no idea how it was missed. I am getting a check to reimburse me for the door adjustment they charged me for. They are ordering me a new top and will notify when I can bring my car in to have it installed. They are also going to provide me a car to drive while my Vehicle is being repaired. (they said they do not normally provide cars to drive during work being done.) I just smiled and pointed to the GTR in the showroom. __________________ * - 2010 Platinum 370Z Roadster: Touring 7spd Auto - *

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