Roof and Nissan North America

Z meese · 11-27-2010, 10:01 PM

Well, got the 3rd top installed! went to pick it up the day before thanksgiving and wanted to make sure the top opened and closed properly before I drove off the lot. The top would only open a few inches and then just stop! I refused the car, it is still sitting in the shop to be looked at on Monday. I called Nissan to get my continuous problems on record before I go back to pick up car...if they can fix it! Supposed to have an executive from consumer affairs call me by end of day Monday to discuss. We'll see what happens and let all know the progress.

ghutchinson · 11-28-2010, 07:36 AM

Keep us posted. I am still having problems with the top on our Z. As the top folds into the well, it hits the deck lid and will eventually tear the clolth. Factory rep. looked at it two weeks ago and was suppose to have a reply by this past Wednesday. She called and said due to the holidays, she would not be able to give us an answer until next week. I have called Nissan and basically filed a complaint. We spoke again to the rep and requested a factory engineer look at our issue. So, we'll see how it goes next week.

Hi-Step'n370Z · 11-28-2010, 08:29 AM

Quote:

Originally Posted by ghutchinson

Keep us posted. I am still having problems with the top on our Z. As the top folds into the well, it hits the deck lid and will eventually tear the clolth. Factory rep. looked at it two weeks ago and was suppose to have a reply by this past Wednesday. She called and said due to the holidays, she would not be able to give us an answer until next week. I have called Nissan and basically filed a complaint. We spoke again to the rep and requested a factory engineer look at our issue. So, we'll see how it goes next week.

Did this issue with your Roadster just start, or was it doing that from the day you bought it?

Z meese · 12-02-2010, 07:00 PM

Quote:

Originally Posted by Z meese

Well, got the 3rd top installed! went to pick it up the day before thanksgiving and wanted to make sure the top opened and closed properly before I drove off the lot. The top would only open a few inches and then just stop! I refused the car, it is still sitting in the shop to be looked at on Monday. I called Nissan to get my continuous problems on record before I go back to pick up car...if they can fix it! Supposed to have an executive from consumer affairs call me by end of day Monday to discuss. We'll see what happens and let all know the progress.

Tech was off on Monday. Tuesday they still couldn't figure out why it wont open but for a few inches. They put calls and emails into Nissan to have a field rep come take a look. I called my consumer affairs lady and told her to get on the feild reps butt to get there and look at it. She informed me that he should be there this friday to look at it. My service guy said to call him by noon on friday, if I dont hear from him first, to see how things are going. I have told my rep that one of three things will happen Friday: They replace the complete top..mechanics and everything. They give me a new car. Or I will file a lemon law suit. They have had my car for 2 weeks, that does not include the time it spent there before getting the other 2 tops replaced. I'll keep posting to let inform what happens Friday. Cross you fingers and knock on wood!

Z meese · 12-03-2010, 06:27 PM

Quote:

Originally Posted by Z meese

Tech was off on Monday. Tuesday they still couldn't figure out why it wont open but for a few inches. They put calls and emails into Nissan to have a field rep come take a look. I called my consumer affairs lady and told her to get on the feild reps butt to get there and look at it. She informed me that he should be there this friday to look at it. My service guy said to call him by noon on friday, if I dont hear from him first, to see how things are going. I have told my rep that one of three things will happen Friday: They replace the complete top..mechanics and everything. They give me a new car. Or I will file a lemon law suit. They have had my car for 2 weeks, that does not include the time it spent there before getting the other 2 tops replaced. I'll keep posting to let inform what happens Friday. Cross you fingers and knock on wood!

Well, of course the tech rep couldn't make it today because he got held up with another car in PA or NY! Supposed to be there on Monday, we'll see what happens then.

11-27-2010, 10:01 PM	#1 (permalink)
Z meese Base Member Join Date: Nov 2010 Location: Delaware Posts: 11 Drives: BC 2010 370ZRT Rep Power: 15	Well, got the 3rd top installed! went to pick it up the day before thanksgiving and wanted to make sure the top opened and closed properly before I drove off the lot. The top would only open a few inches and then just stop! I refused the car, it is still sitting in the shop to be looked at on Monday. I called Nissan to get my continuous problems on record before I go back to pick up car...if they can fix it! Supposed to have an executive from consumer affairs call me by end of day Monday to discuss. We'll see what happens and let all know the progress. __________________

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11-28-2010, 07:36 AM	#2 (permalink)
ghutchinson Base Member Join Date: Sep 2010 Location: Houma, LA Posts: 5 Drives: 10 Nissan 370z Std Rep Power: 15	Keep us posted. I am still having problems with the top on our Z. As the top folds into the well, it hits the deck lid and will eventually tear the clolth. Factory rep. looked at it two weeks ago and was suppose to have a reply by this past Wednesday. She called and said due to the holidays, she would not be able to give us an answer until next week. I have called Nissan and basically filed a complaint. We spoke again to the rep and requested a factory engineer look at our issue. So, we'll see how it goes next week.